Table of Contents
Advertisement
8. Service and warranty
8.1 Notes on malfunctions
If the UNGUATOR® device does not work, it may be due to a little thing that you may
be able to correct yourself. Before you take the unit for repair, please follow instructions
below:
•
If the UNGUATOR® device cannot be switched on, please check to ensure that there is
electricity available and that the plug of the power cord has been correctly connected
to the device and the socket.
•
In any case of problems or damage of the device, please also mind the manufacturer's
notes on the machines' metal foot.
8.2 Manufacturer's service and warranty
The manufacturer will accept independent from the obligations of the vendor against
the buyer, a warranty period of twenty-four (24) months from the date of purchase.
Please retain the packaging material or request its replacement from your respective
representative in your individual country (please contact your local UNGUATOR® dealer).
•
Deficiencies that can be related to faults in the material or manufacturing defects will
be remedied free of charge within the warranty period.
•
The respective representative in your individual country (please contact your
UNGUATOR® dealer) must be informed of necessary warranty repairs. A cost estimate
can be obtained for service repairs.
•
UNGUATOR® MBs', UNGUATOR® Jars and UNGUATOR® Accessories are excluded from
warranty.
•
The warranty claim will lapse should an unauthorized party have tempered with the
device. Damages caused by improper use as well as force majeure or other external
influences are excluded from any warranty claims.
•
The parts replaced at maintenance and repair will become property of GAKO®.
•
Claims beyond the free rectification of faults, e.g. indemnification cannot be made
within the warranty period.
•
Repairs within warranty will be exclusively carried out by certified service partner.
8.3 Notes on maintenance
•
To preserve gears and motor for continuous untroubled operation, please contact
your local UNGUATOR® dealer after 20,000 preparations and/or after five (5) years for
maintenance.
36
Advertisement
Table of Contents
