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nominal volume. Please use the next larger UNGUATOR® jar for mixing.
Error: The air was not removed from the jar prior mixing semisolid preparations.
Troubleshooting: The Mixing Blade centrifuges the ointment against the UNGUATOR® Jar
wall, forming an air column inside in which the UNGUATOR® MB cannot clean itself and
unmixed constituents may adhere to the UNGUATOR® MB.
Error: In formulations with a large amount of liquid components and cold emulsions the
UNGUATOR® jar bottom does not retain liquids during the emulsifying process.
Troubleshooting: With cold emulsions, the basis cream must cover the complete
UNGUATOR® Jar Bottom and along the lower jar wall until it is well distributed. When you
prepare large quantities of liquids, for example the production of gels, it is important to
use the appropriate mixing program. Those programs are constructed in order to avoid an
excessive stirring speed and excess pressure on the UNGUATOR ® jar.
Error: The sealing lip on the UNGUATOR® jar bottom does not retain liquids during the
emulsifying process.
Troubleshooting: Please be aware that when setting up the UNGUATOR® jar lid with the
UNGUATOR® mixing shaft, the sealing lip is not damaged by the bayonets of the shaft.
Reduce the air prior the mixing process and use the appropriate mixing program.
Error: The user failed to decrease air again or to mount a UNGUATOR® Varionozzle or
UNGUATOR® Applicator before dispensing. This will cause the user to first push the air out
of the opening and the ointment will follow in a gush.
Troubleshooting: Depending on the viscosity of the formula, apply an UNGUATOR®
Varionozzle or UNGUATOR® Applicator.
UNGUATOR® Q
Error: The UNGUATOR® Q does not mix and the lifting arm only moves up and down.
Troubleshooting: The mixing motor of the UNGUATOR® Q is overloaded. Reduce the rotation
speed with the ¨-¨ key until the mixing motor restarts. Overloading of the mixing motor
can be avoided by using solid or stored room temperature base ointment or by reducing
the starting speed.
6.11 Cleaning the UNGUATOR® Q
Always unplug the UNGUATOR® Q from the wall outlet before performing a cleaning. Do
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