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KStar HIP3300E Operation Manual

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All rights reserved.
The information in this document is subject to change without notice.
Publish statement
Thank you for purchasing this series UPS.
This series UPS is an intelligent, three phase in Three phase out, high frequency online
UPS designed by our R&D team who is with years of designing experiences on UPS.
With excellent electrical performance, perfect intelligent monitoring and network
functions, smart appearance, complying with EMC and safety standards, The UPS
meets the world's advanced level.
Read this manual carefully before installation
This manual provides technical support to the operator of the equipment.

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  • Page 1 All rights reserved. The information in this document is subject to change without notice. Publish statement Thank you for purchasing this series UPS. This series UPS is an intelligent, three phase in Three phase out, high frequency online UPS designed by our R&D team who is with years of designing experiences on UPS. With excellent electrical performance, perfect intelligent monitoring and network functions, smart appearance, complying with EMC and safety standards, The UPS meets the world’s advanced level.

  • Page 2: Table Of Contents

    Contents 1．Safety ............................2   1.1 Safety notes ............................2  1.2 Symbols used in this guide ......................2  2．Main Features ........................3   2.1 Summarization ........................... 3  2.2 Functions and Features ........................3  3．Installation ..........................4   3.1 Unpack checking ..........................4  3.2 The appearance of the product .....................

  • Page 3: 1．Safety

    1．Safety Important safety instructions – Save these instructions There exists dangerous voltage and high temperature inside the UPS. During the installation, operation and maintenance, please abide the local safety instructions and relative laws, otherwise it will result in personnel injury or equipment damage. Safety instructions in this manual act as a supplementary for the local safety instructions.

  • Page 4: 2．Main Features

    CAUTION! Read this information to avoid equipment damage 2．Main Features 2.1 Summarization This series UPS is a kind of three-in-three-out high frequency online UPS, it provides seven specifications: The 100~1200kVA. The UPS can solve most of the power supply problems, such as blackout, over-voltage, under-voltage, voltage sudden drop, oscillating of decreasing extent, high voltage pulse, voltage fluctuation, surge, inrush current, harmonic distortion (THD), noise interference, frequency fluctuation, etc..

  • Page 5: 3．Installation

    ◆ Equip with Maintenance Bypass Switch for easy maintenance purpose. ◆ Superior MTTR (Meantime to repair) & Short shutdown time in maintenance ◆ Centralized monitoring module is also available ◆ EPO and REPO function 3．Installation 3.1 Unpack checking 1. Don’t lean the UPS when moving it out from the packaging 2.
  • Page 6 Front View (internal) Front View (Copper bar) 200kVA & 250kVA & 300kVA (Full configuration) , bottom entry Front View Side View Rear View...
  • Page 7 Front View (internal) Front View (Copper bar) 400kVA (Standard and Full configuration) , top or bottom entry Front View Side View Rear View...
  • Page 8 400kVA(Standard and Full configuration) , top entry Standard configuration Full configuration Connect copper bar...
  • Page 9 400kVA(Standard and Full configuration) , bottom entry Standard configuration Full configuration Connect copper bar...
  • Page 10 400/500/600kVA(Standard and Full configuration), top and bottom entry Front View Side View Rear View 400kVA(Standard and Full configuration) , top and bottom entry Full configuration Standard configuration...
  • Page 11 Connect coppper bar Mains-bypass common copper bar 500kVA(Standard and Full configuration) , top and bottom entry Full configuration Standard configuration...
  • Page 12 Connect coppper bar Mains-bypass common copper bar 600kVA(Standard and Full configuration) , top and bottom entry Full configuration Standard configuration...
  • Page 13 Connect coppper bar Mains-bypass common copper bar 800/1000/1200kVA(Full configuration), top and bottom entry Front View...
  • Page 14 Side View Rear View Full configuration...
  • Page 15 Connect coppper bar Mains-bypass common copper bar...
  • Page 16 (1) EPO key (2) LCD panel : Display UPS data and status (3) Front door lock (4) Dustproof net plate (5) Control unit (6) Mains switch (7) Output switch (8) Maintenance switch (9) Bypass switch (10) Bypass module (11) Mains-A input copper bar (12) Mains-B input copper bar (13) Mains-C input copper bar (14) Input neutral copper bar...
  • Page 17 (1) ECU1/2 : Centralized control unit (2) Dry-contact unit (3) monitor unit (4) Intelligent slot ECU unit (1) PARALLEL port (2) LBS port (3) LED Dry-contact unit (1) EPO port : NO-12V : normaly open port; NC-12V : normaly close port; (2) SWITCH STATUS : OUT-0V : output breaker auxiliary contact singnal port;...

  • Page 18: Installation Notes

    (1) BAT_T : NTC temperature sensor port (2) R-CAN : CAN communication resistor adjust (3) USB port : for software updata and history download (4) RS232 port : for communication (5) LCD port (6) CAN port : BMS port (7) FE : Net port (reserve) (8) RS485 port: for communication (9) RS485 port: for communication (10) BAT_T : battery temperature sensor port (RS485)

  • Page 19: External Protective Devices

    ◆ The environment temperature around UPS should keep in a range of 0℃～40 . If ℃ environment temperature exceeds 40 , the rated load capacity should be reduced by 12％ per ℃ 5 . The max temperature can't be higher than 50 . ℃...

  • Page 20: Power Cables

    of the system. 3.5 Power Cables ◆ The cable design shall comply with the voltages and currents provided in this section, Kindly follow local wiring practices and take into consideration the environmental conditions (temperature and physical support media). WARNING! UPON STARTING, PLEASE ENSURE THAT YOU ARE AWARE OF THE LOCATION AND OPERATION OF THE EXTERNAL ISOLATORS WHICH ARE CONNECTED TO THE UPS INPUT/BYPASS SUPPLY OF THE MAINS DISTRIBUTION...
  • Page 21 the following requirements are met: − Routing mode: Routing the cables over the cable ladder or bracket in a single layer (IEC60364-5-52 middle E). − The ambient temperature is 30°C. − The AC voltage loss is less than 3%, and the DC voltage loss is less than 1%. −...
  • Page 22 Output Crimped OT 13.5mm 26N•m connector terminals Grounding Crimped OT 13.5mm 26N•m connector terminals Mains input Crimped OT 13.5mm 35N•m connector terminals Bypass input Crimped OT 13.5mm 35N•m connector terminals Battery input Crimped OT 400k 13.5mm 35N•m connector terminals Output Crimped OT 13.5mm 35N•m...
  • Page 23 Battery input Crimped OT 13.5mm 35N•m connector terminals Output Crimped OT 13.5mm 35N•m connector terminals Grounding Crimped OT 13.5mm 35N•m connector terminals Mains input Crimped OT 13.5mm 35N•m connector terminals Bypass input Crimped OT 13.5mm 35N•m connector terminals Battery input Crimped OT 1200k 13.5mm...

  • Page 24: Power Cable Connect

    Output circuit breaker 500A 3P Battery circuit breaker 1000A 3P Mains input circuit breaker 800A 3P Bypass input circuit breaker 630A 3P 400k Output circuit breaker 630A 3P Battery circuit breaker 1250A 3P Mains input circuit breaker 1000A 3P Bypass input circuit breaker 800A 3P 500k Output circuit breaker...

  • Page 25: Battery Connection

    Choose appropriate power cable. (Refer to the table above) and pay attention to the diameter of the connection terminal of the cable that should be greater than or equal to that of the connection poles; Wiring WARNING! If the load equipment is not ready to accept power on the arrival of the commissioning engineer then ensure that the system output cables are safely isolated at their ends Connect the safety earth and any necessary bonding earth cables to...

  • Page 26: Ups Parallel Installation

    The UPS adopts positive and negative double battery framework, total 30(optional 32/34/36/38/40/42/44/46/48/50) in series. A neutral cable is retrieved from the joint between the cathode of the 15 ) and the anode of the 16 ) of the batteries. Then the neutral cable, the battery Positive and the battery negative are connected with the UPS respectively.

  • Page 27: Cabinet Installation

    the parallel system. 3.8.1 Cabinet installation Connect all the UPS needed to be put into parallel system as below picture. Make sure each UPS input switch is in “off” position and there is no any output from each UPS connected. Battery groups can be connected separately or in parallel, which means the system itself provides both separate battery and common battery.

  • Page 28: Lbs Installation (Optional)

    3.9 LBS installation (optional) LBS system contains LCD set, cable connect and STS device. 3.9.1 LCD setting Set every UPS of the systems to be LBS Master or LBS Slave. For instance if the UPS belongs to LBS master system, its LBS setting must be set to Master. 3.9.2 LBS cable installation The two ports of one mesh wire should be plug into RJ45 interface of any one UPS of both master and slave system.

  • Page 29: Ups Installation

    3.9.3 UPS installation The whole systems are showed below. 4．Operation 4.1 Operation Modes...
  • Page 30 The UPS is a double-conversion on-line UPS that may operate in the following alternative modes: ◆Normal mode The rectifier/charger derives power from the AC Mains and supplies DC power to the inverter while floating and boosting charge the battery simultaneously. Then, the inverter converts the DC power to AC and supplies to the load.
  • Page 31 transfer the load from the inverter supply to bypass supply without interruption to the critical load. In the event that the inverter output is not synchronized with the bypass AC source, the static switch will perform a transfer of the load from the inverter to the bypass with power interruption to the critical AC load.

  • Page 32: Turn On/Off Ups

    A manual bypass switch is available to ensure continuity of supply to the critical load when the UPS is out of order or in repair and this manual bypass switch bears for equivalent rated load. 4.2 Turn on/off UPS 4.2.1 Restart procedure CAUTION! MAKE SURE GROUNDING IS PROPERLY DONE! Set the Battery Switch to the “ON”...

  • Page 33: Cold Start Procedure

    Switch on the MAINS to simulate utility recovery, the rectifier will restart automatically ◆ after 20 seconds and the inverter will supply to the load. It is suggested to use Dummy loads for testing. The UPS can be loaded up to its maximum capacity during load test . 4.2.3 Cold start procedure CAUTION! Follow these procedures when the input AC Utility Failure, but battery is normal...

  • Page 34: Shut Down Procedure

    ◆ Switch OFF OUTPUT switch; At this time the bypass source will supply to the load through the MAINTENANCE switch. Switch to normal operation (from mechanical bypass) CAUTION! Never attempt to switch the UPS back to normal operation until you have verified that there are no internal UPS faults ◆...

  • Page 35: The Display

     Switch ON the external battery switch of each UPS. Check if the charging current displayed in LCD is normal. Note! The UPS cannot be parallel until each single unit is normal. 4.3 The Display Operation status Power rate Setting mode log in Date/time Logo...
  • Page 36 4.3.2 Status: View the voltage and current of the main, bypass, output, battery (can also be entered through by real-time data block), view the status of the switches, dry contacts, through clicking on the block, enter the corresponding data window. 4.3.2.1 Main: Click the main block to enter the main data display window, click return to return to the previous window, click home page to return to the main page.
  • Page 37 4.3.2.2 Bypass: Click the bypass block to enter the bypass data display window, click return to return to the previous window, click home page to return to the main page. 4.3.2.3 Output: Click the output block to enter the output data display window, click return to return to the previous window, click home page to return to the main page.
  • Page 38 4.3.2.4 Battery: Click the battery block to enter the battery data display window, click return to return to the previous window, click home page to return to the main page.
  • Page 39 4.3.2.5 Status info: Click the status info block to enter the status data display window, click return to return to the previous window, click home page to return to the main page.
  • Page 41 4.3.3 Alarm: View the alarm and history of the UPS, and open or close the buzer.
  • Page 42 4.3.3.1 Curr Alarm: Click the curr alarm to enter the current alarm display window, click return to return to the previous window, click home page to return to the main page. 4.3.3.2 History: Click the history to enter the history recode display window, click return to return to the previous window, click home page to return to the main page.
  • Page 43 4.3.3.1 Buzzer: Click the buzzer mute then the buzzer will mute and the red block will change to green, if the buzzer is on, then click the block buzzer will on and the block will change to red. click return to return to the previous window, click home page to return to the main page.
  • Page 44 4.3.4 Setting: There are two levels, the basic setting for user settings, advanced setting for technical personnel, please contact the relevant technical personnel to enter advanced settings.
  • Page 45 4.3.4.1 Basic Setting: Click basic setting, enter by input the correct password. The user password is “111111”.
  • Page 46 4.3.4.1.1 Language: Click the language block witch you want and click the save config block to save. click return to return to the previous window, click home page to return to the main page. 4.3.4.1.2 Password: Click password block enter user password setting page, input old password and new password, then click save confir to save the change.
  • Page 47 4.3.4.1.3 BrighNess and Backlight time: Click the block to change value. click return to return to the previous window, click home page to return to the main page. BrighNess: Click the text to input new value and click the save config block to save. Value range is 1~63, default value is 63.Click return to return to the previous window, click home page to return to the main page.
  • Page 48 4.3.4.1.4 Date and time setting: Click the text to select other value or input new value and click save config block to save. Click return to return to the previous window, click home page to return to the main page. Date: current date Time: current time 4.3.4.1.5 Communication setting: Click the text to select other value or input new value...
  • Page 50 4.3.4.2.1 System setting: Click the text to select other value or input new value and click save config block to save. Click return to return to the previous window, click home page to return to the main page. Working Mode: Select the work mode of UPS, work mode:Single mode, Parallel mode, ECO mode.
  • Page 51 enable. Temp Sensor Select: temperature sensor type select. Has tow types: NTC and RS485. NTC for single and short distance. Rs485 for multiple and far distance. Inter Power Walk in: this is enable the UPS to control the interval that each rack transfers from battery mode to normal mode, which reduces the impact on the generator or power grid.
  • Page 52 cabinet number after set work mode to parallel mode. The value can be 2~6, default value is 2. Cabinet Paral Redunt Units: Parallel redundancy cabinet number, can modify the redundancy cabinet number after set work mode to parallel mode. The value can be 0~5, default value is 0. Output Freq: Output frequency, The value can be 50Hz or 60Hz.
  • Page 53 Single Battery Capability: Must modify the value to actual configuration, The value can be 7~2000. Boost/Float conversion: boost charge and float charge alternate time, The value can be 0~20. Chg.cur.limiting coef.: The charging current limit is a multiple of the battery capacity. The value can be 0.05~0.15, and is 0.1 by default.
  • Page 54 Float Temp Compen Coeff: modify the voltage of compensation after enable theswtich. the value can be 0.001~0.007/cell, and is 0.003 by default. Boost Charge Setting: Boost charge disable or enable, and is enable by default. No Battery Warning: can be no warning when no batter after set disable, and is enable by default.
  • Page 55 default value is -45%. Bypass Volt Prot Limit: When the difference between the bypass voltage and the rated voltage exceeds the upper threshold for the bypass voltage, the system determines that the bypass voltage is not normal and that the bypass is unavailable. NOTE: When the voltage level is 380 V, the value range is 10%, 15%, 20%, and 25% (default).
  • Page 56 Battery abnormal BCB trip: Enable or disable BCB trip single output. The default value is Disable. Bypass Feedback: Enable or disable bypass feedback output. The default value is Disable. External Maint. breaker: Enable or disable external maintenance breaker connection detection. The default value is Disable. Battery Switch: Enable or disable battery breaker connection detection.
  • Page 57 Bypass Switch: Enable or disable bypass breaker connection detection. The default value is Disable. Battery ground Fault: Enable or disable battery grounding failure detection. The default value is Disable. Lightning arrester(SPD) : Enable or disable SPD detection. The default value is Disable.
  • Page 58 BATTERY_LOW_VOLT MAINT_CLOSE BATTERY_SELFCHECK 12 OIL_MACHINE_CONTROL MAIN_SUPPLY SYS_MAINT_OPEN BYPASS_SUPPLY SYS_OUPPUT_OPEN 4.3.5 Maint: Software update, Touch corrention, history download and battery self-test.
  • Page 59 4.3.5.1 USB Wizard: History Output, download history and setting record by USB...
  • Page 60 4.3.5.1.1 Alarm Log Output 4.3.5.1.2 Setting Log Output:...
  • Page 61 4.3.5.2 Battery Self-Check: can select check by Timing Daily, Timing Weekly, Cycle mode. The default value is Timing Self-Check Close. 4.3.5.2.1 Timing Daily: modify the check date, time and check time (10S (default), 10min, EOD).
  • Page 62 4.3.5.2.2 Timing Weekly: modify the check date, time and check time (10S (default), 10min, EOD). 4.3.5.2.3 Timing Cycle mode: modify the cycle date and check time (10S (default), 10min, EOD).
  • Page 63 4.3.6 Common: INV ON/OFF, Battery test and Fault clear. 4.3.6.1 INV ON/OFF Single OFF: Inverter OFF location UPS Single ON: Inverter ON location UPS Parallel OFF: Inverter OFF all parallel UPSs Parallel ON: Inverter ON all parallel UPSs...
  • Page 64 4.3.6.2 Battery Test 10S: battery test for 10s 10min: battery test for 10min EOD: battery test to EOD -10%: battery test down 10% capability. 4.3.6.3 Fault clear: Clear the current fault (not for all faults).

  • Page 65: Display Messages/Troubleshooting

    4.3.7 About: check the software version 4.3.7.1 Monitor and LCD software version 4.4 Display Messages/Troubleshooting This section lists the event and alarm messages that the UPS might display. The messages are listed in alphabetical order. This section is listed with each alarm message to help you troubleshoot problems.
  • Page 66 Fault Cord UPS Alarm Warning Buzzer Once per 2 seconds Fault LED lit Rectifier Fault Beep continuously Fault LED lit Inverter Fault Beep continuously Fault LED lit INV IGBT SHORT Beep continuously Fault LED lit Inverter relay Short Beep continuously Fault LED lit Inverter relay Broken Beep continuously...

  • Page 67: Options

    Alarm Cord UPS Alarm Warning Buzzer Battery EOD Once per second Alarm LED lit Battery Voltage low Once per second Alarm LED lit No Battery Once per second Alarm LED lit Input Phase Reverse Once per second Alarm LED lit Input N-Line lost Twice per second Alarm LED lit...

  • Page 68: Appendix 1 Specifications

    Network Management Card replacement SNMP card: internal SNMP / external SNMP optional Loosen the 2 torque screws (on each side of the card) . ◆ Carefully pull out the card. Reverse the procedure for re-installation ◆ The slot called SNMP supports the MEGAtec protocol. We advise that NetAgent II-3 port is also a tool to remotely monitor and manage any UPS system The overview of the SNMP card NetAgent II-3Ports supports the Modem Dial-in (PPP) function to enable the remote control...
  • Page 69 Frequency protection range: ±10% Phase 3 Phase 4 Wires and Ground Rated Voltage 380/400/415Vac Power Factor Voltage Regulation ±1% Utility ±1%/±2%/±4%/±5%/±10%of the rated frequency(optional) Mode Frequency Battery (50/60±0.1)Hz Mode Crest Factor ≤2% with linear load Output ≤4% with non linear load Inverter overload capability: ◆...
  • Page 70 Frequency, Load Percentage, Battery Voltage, parameter set, history record… Standard cabinet Dimensions(W*D*H) Other Full cabinet 600*850*1200 Dimensions(W*D*H) (mm) Safety Conformance CE,EN/IEC 62040-3,EN/IEC 62040-1-1 Model 200kVA 250kVA 300kVA Cabinet capacity (VA/W) 200k / 200k 250k / 250k 300k / 300k Phase 3 Phase 4 Wires and Ground Rated Voltage 380/400/415Vac...
  • Page 71 ±180V/192V/±204V/±216V/±228V/±240/±252/±264/±276/± 288/±300Vdc(30/32/34/36/38/40/42/44/46/48/50pcs optional) 360Vdc~600Vdc (30~50 pcs, 36 pcs define, 36 ~ 50 pcs no power derating; 32~34 pcs output power factor 0.9;30 pcs output power factor 0.8;) charge current (A) max. 100A 120A Transfer Time Utility to Battery : 0ms; Utility to bypass: 0ms Short Circuit Hold Whole System Line Mode: Switch to Bypass;...
  • Page 72 Current THDi ≤3%(100% nonlinear load) Max.voltage: 220V:+25 %( optional +10%, +15%, +20%); 230V:+20 %( optional +10%, +15%); Bypass Voltage 240V:+15 %( optional +10%); Range Min. voltage:-45 %( optional -10%, -20%,-30%) Frequency protection range: ±10% Phase 3 Phase 4 Wires and Ground Rated Voltage 380/400/415Vac Power Factor...
  • Page 73 Altitude < 1500m Audible & Visual Line Failure, Battery Low, Overload, System Fault Status LED UPS Fault, Alarm and normal Display Input Voltage, Input Frequency, Output Voltage, Output Reading On the LCD Frequency, Load Percentage, Battery Voltage, parameter set, history record… Standard cabinet Dimensions(W*D*H) Other...

  • Page 74: Appendix 2 Problems And Solution

    Bypass overload capability: ◆ Temperature ≤ 30°C, load ≤ 135%: run for a long time ◆ Temperature ≤ 40°C, load ≤ 125%: run for a long time ◆ 1000% load: run for 100 ms Optional Voltage: ±180V/192V/±204V/±216V/±228V/±240/±252/±264/±276/± 288/±300Vdc(30/32/34/36/38/40/42/44/46/48/50pcs Voltage optional) Battery 360Vdc~600Vdc (30~50 pcs, 36 pcs define, 36 ~ 50 pcs no power derating;...

  • Page 75: Appendix 3 Can Communication Port Definition

    （2） Try to describe the fault with more details, such as LCD display info, LED lights status, etc. Read the user manual carefully, it can help a lot for using this UPS in the right way. Some FAQ (frequently asked questions) may help you to troubleshoot your problem easily. Problem Possible reason Solution...

  • Page 76: Appendix 4 Rs485 Communication Port Definition

    Definition of port : Connection between the Device’s CAN coverter port and UPS CAN port. Description UPS（RJ45） PIN 1 PIN 1 CAN_H PIN 2 PIN 2 CAN_L PIN 3/7 PIN 3/7 CAN_GND Available function of CAN ◆ Communicate to BMS. ◆...

  • Page 77: Appendix 6 Lbs Port Definition

    Connection between the Device’s RS485 port and UPS COM port. device(RJ45) UPS(RJ45) Description Pin 1/5 Pin 1/5 485+ “A” Pin 2/4 Pin 2/4 485 - “B” Available function of RS485 ◆ communicate to battery monitor RS485 communication data format Baud rate ---------- 9600bps Byte length ---------- 8bit End bit ---------- 1bit Parity check ---------none...
  • Page 78 Definition of port ： Connection diagram： Connection between the button and UPS REPO port. Button UPS REPO Description Pin 1 Pin 1 EPO-NO Pin 2 Pin 2 EPO-12V Pin 1 Pin 3 EPO-NC Pin 2 Pin 4 EPO-12V ◆A remote emergency stop switch can be installed in a remote location and connection through simple wires to the REPO connector.

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