Toyota 4Runner 2021 Owner's Manual page 59

Troubleshooting
If you are experiencing difficulties with Apple CarPlay/Android Auto,
check the following table.
Symptom
An Apple CarPlay/Android
Auto connection cannot
be established.
When an Apple CarPlay/
Android Auto connection
is established and a video
is being played, the video
is not displayed, but audio
is output through the sys-
tem.
2-3. Apple CarPlay/Android Auto
Check if the device supports Apple CarPlay/
Android Auto.
Check if Apple CarPlay/Android Auto is
enabled on the connected device.
Check if that the Android Auto application is
installed to the device to be connected.
For details, refer to
Apple CarPlay: https://www.apple.com/ios/
carplay/.
Android Auto: https://www.android.com/auto/.
For available countries or areas for Apple
CarPlay, refer to https://www.apple.com/ios/
feature-availability/#apple-carplay.
Check if "Apple CarPlay"/"Android Auto" of
"Projection Settings" on the general settings
screen is set to on. (P.60)
Check if the USB cable being used is securely
connected to the device and USB port.
Check that the device is connected directly to
the USB port of the system and not connected
to a USB hub.
For Apple CarPlay: Check if the Lightning cable
being used is certified by Apple and check if Siri
is enabled.
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
(P.53, 54)
As the system is not designed to play video
through Apple CarPlay/Android Auto, this is not
a malfunction.
Solution
57
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