Retro Games THEC64 User Manual page 93

Symptom Possible cause
TV output
No picture HDMI cable not plugged in
Switch-box, device or display
converter between THEC64
and HD TV/monitor faulty,
incompatible or not configured
correctly
HD TV/monitor incompatible
with current refresh rate (50 Hz)
Faulty HDMI lead
HD TV or monitor on wrong
input source
There is a TV is applying image
delay between processing to THEC64 video
controller output
actions and
reaction on-
screen (lag)
Sound
No sound HD TV/monitor volume too low
External speaker volume too
low, or off
Amplifier or Soundbar
incorrectly configured
Remedy
Check appropriate HD TV/
monitor and THEC64 HDMI
ports
Remove the device between
THEC64 and HD TV/monitor
and use a direct HDMI
connection
Switch on whilst pressing and
holding the POWER switch
for six seconds. Output is set
to default 60 Hz. Specifically
set the Video output option to
60 Hz when the option appears
after language selection
Try a different HDMI lead
Switch input source to
appropriate HDMI setting on
HD TV or monitor
Switch off image processing
options on your HD TV,
or engage 'Game mode'
or equivalent on HD TV to
compensate
Adjust volume of HD TV/
monitor
Turn on external speakers,
adjust volume
Check the manual for your
Soundbar or Amplifier
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