Troubleshooting For The Paper - Oki C650 User Manual

Symptom
The power turns off If this machine has not
automatically. been used for a
certain period of time
(whose factory default
setting is 4 hours), the
power will turn off
automatically. This
function is called Auto
Power Off.
The web page does [Web] is set to
not open. [Disable] in the menu
of this machine.
The IP address is
incorrect.
The LAN cable is
disconnected.

Troubleshooting for the paper

 Please check the following explanation and "FAQ" on your smartphone app and the OKI Data website.
 If the problem persists, contact your dealer.
Symptom
 Paper jams occur This machine is tilted.
frequently.
The paper is either too
 Multiple sheets of
thin or too thick.
paper are pulled
The paper is moist or
in
charged with static
simultaneously.
electricity.
 The paper is
The paper is wrinkled,
pulled in an
folded or curled.
inclined direction.
The paper has had its
reverse side printed.
The paper is not
aligned yet.
Load only one sheet of
paper.
Additional paper is
loaded in the tray
while the existing
paper is kept as it is.
The paper is not
loaded straight.
The envelope is
loaded in a wrong
orientation.
Envelopes are sticked
together.
Cause
Press the scroll buttons on the operator panel
to select [Admin Setup] - [Power Setup] - [Auto
Power Off] - [Disable].
Press the scroll buttons on the operator panel
to select [Enable] in [Admin Setup] - [Network
Setup] - [General Setup] - [Web].
Check the IP address of this machine and
correct it if needed.
Check connection of the LAN cable.
Cause
Install it on a stable and flat surface.
The paper is either too thin or too thick. Use
the paper applicable to this machine.
Use the paper stored at appropriate
temperature and humidity.
Use the paper applicable to this machine.
Straighten the paper if it is curled.
Already printed paper cannot be printed again
from Tray 1/2/3/4.
Print from the MP tray.
Shuffle the paper well, and load the paper with
the top, bottom, left and right aligned.
Load multiple sheets of paper.
Remove the existing paper in the tray, and load
the paper again together with the new one with
the top, bottom, left and right aligned.
Align the paper with the paper guide and paper
stopper of Tray 1/2/3/4.
Align the paper with the manual feeder guide of
the MP tray.
Load the envelope again correctly.
Shuffle the envelopes well, or stack them one
by one.
- 377 -
Solution
Solution
Troubleshooting
Reference
Turning off the
power
automatically
(Auto Power
Off)(P.99)
-
Printing the
menu map
(configuration)(
P.86)
Connecting the
LAN
cable(P.36)
Reference
-
Applicable
paper(P.72)
Storing
paper(P.83)
Applicable
paper(P.72)
-
Loading
paper(P.72)
-
Loading
paper(P.72)
Loading
paper(P.72)
Loading
paper(P.72)
-