® Eaton setUPS Firmware upgrade procedure 1. Download the software setUPS and the firmware Go to the Power Quality Website (http://powerquality.eaton.com/EMEA/Support/Software-Drivers/default.asp) Select your product , 9PX (1-3kVA), and select your solution type, Firmware & Configuration. Click on “Download 9PX UPS (1-3kVA) Firmware Updates & configuration” :...
Connect a communication cable to the UPS unit, on USB or RS232 (DB9) port on the back of the UPS. Then connect the cable to your computer. 3. Launch setUPS For a first time Eaton ® setUPS installation, double click on the exe file and valid the “User Account Control”...
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Firmware upgrade procedure Click on “Install” And on “Finish” ® And the Eaton setUPS starts. If Eaton ® setUPS is already installed, from All Programs menu, open setUPS At the startup, the software searches for the connected UPS Page 5/13 Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02...
® Eaton setUPS Firmware upgrade procedure and as soon as communication is established, the product is identified : 4. Go to Bypass On the UPS, go to the menu “CONTROL”, and select “Go to bypass”. The Bypass indicator (orange) illuminates and a click noise comes from the UPS (relay) :...
® Eaton setUPS Firmware upgrade procedure If there is a Maintenance Bypass (HotSwap MBP) connected to the UPS, switch to Bypass position : 5. setUPS firmware menu On the left menu, select “Firmware” section, the available firmware appears : Page 7/13 Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02...
Firmware upgrade procedure If the firmware list is empty, copy/paste the downloaded firmware in the target folder My Documents\Eaton setUPS\firmware (click on the “…” button) : 6. Firmware selection Click on the latest firmware file to select it and then on the “Upload firmware” button : Page 8/13 Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02...
® Eaton setUPS Firmware upgrade procedure 7. Confirmation The following screen appears which reminds you that UPS output is OFF (but load still powered) during the upgrade, select “Yes” to continue 8. Upgrade process The UPS emits a beep and transfers into Boot loader mode. The firmware will then be erased and then rewritten into the UPS.
® Eaton setUPS Firmware upgrade procedure And on setUPS window, the firmware upgrade steps appear : 9. Upload success When the firmware flash process is done, the UPS emits a long beep. The setUPS issues a pop up to let know the firmware flash has been successful : click on “OK” : Page 10/13 Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02...
® Eaton setUPS Firmware upgrade procedure 10. Return to normal state The setUPS reverts back to the UPS information section. The firmware version should now reflect the latest version : 11. Go back to Normal If there is a hotSwap MBP, go back to UPS ON position (only green LED is ON): Page 11/13 Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02...
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® Eaton setUPS Firmware upgrade procedure In order to protect the loads, on the UPS, go back to the menu “CONTROL”, and select “Go to normal”. After confirmation, the AC line indicator (green) illuminates : Once the UPS is online, the loads are protected. Press “ESC” button twice to come back...
® Eaton setUPS Firmware upgrade procedure 12. Trouble shooting UPS is not recognized by Eaton ® setUPS software : → the current Eaton ® setUPS version installed on the computer is not compatible with the connected UPS model. Download the last version available, refer to the section “1. Download the software setUPS and the firmware”...
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