Mercedes-Benz Sprinter Operating Instructions Manual page 219

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If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is dam‐
aged, raise the vehicle at the rear axle.
% Vehicles with automatic transmission
and rear-wheel drive: if there is a malfunc‐
tion, the automatic transmission may be
locked in position j.
If the automatic transmission cannot be shif‐
ted to position i, transport the vehicle
( page 217). A towing vehicle with lifting
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equipment is required for vehicle transport.
Observe the notes on permissible towing
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methods ( page 214).
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The propeller shafts to the drive axles must
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be removed if the maximum permissible tow‐
ing distance is exceeded.
Vehicles with automatic transmission:
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shift the automatic transmission to position
i.
Release the parking brake.
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Switch off the ignition.
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Loading the vehicle for transport
Observe the notes on permissible towing
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methods ( page 215, 216).
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Connect the tow bar to the towing eye to load
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the vehicle.
Vehicles with automatic transmission:
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shift the automatic transmission to position
i.
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Vehicles with automatic transmission: in
the event of damage to the electrics, the
automatic transmission may be locked in
position j. To shift to position i, provide
the on-board electrical system with power
( page 209).
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Load the vehicle onto the transporter.
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Vehicles with automatic transmission:
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shift the automatic transmission to position
j.
Use the parking brake to secure the vehicle
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against rolling away.
Only secure the vehicle by the wheels.
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Breakdown assistance 217
Vehicles with all-wheel drive/vehicles with
automatic transmission
Make sure that the front and rear axles come
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to rest on the same transportation vehicle.
* NOTE Damage to the drivetrain due to
incorrect positioning
Do not position the vehicle above the
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connection point of the transport vehi‐
cle.
* NOTE Vehicle damage due to improper
loading
An all-wheel drive vehicle may be damaged if
it is tilted, pushed or moved while being loa‐
ded using a hydraulic platform.
When loading a vehicle with all-wheel
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drive, the vehicle should only be moved
and positioned by its own power.
The vehicle and the surface it is posi‐
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tioned on should no longer be moved
when the key is removed or if the door
is open.
Towing eye storage location
The towing eye is located in the vehicle tool kit in
the front-passenger footwell ( page 219).
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