Physical Appearance check of the
meter after cleaning or disinfection
Signs of Physical Deterioration
Transparency of display
Erosion of components like strip slot.
Cracks on the case or buttons
Action:
If any signs of deterioration in physical
appearance are noticed, please stop using the
meter and then contact Customer Care
Service toll-free at 866-994-3345 (Eastern
Standard Time, Mon-Fri 8:00AM~6:00PM) for
assistance.
Performance check of the meter after
disinfection
Signs of malfunction
Failure to turn on the meter by pressing the
"power" button or inserting the strip
Failure to store the test result in the memory mode
Reading does not fall within the control solution
range when applying the level 2 control solution
Failure to turn off by pressing the "power" button
for 3 seconds or removing the strip
Action:
If any signs of malfunction are noticed, please stop
using the meter and then contact Customer Care
Service
toll-free
at
866-994-3345
Standard Time, Mon-Fri 8:00AM~6:00PM) for
assistance.
(Eastern
45
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