Problems With The Wan Interface; Problems With The Lan Interface; Table 14-3 Troubleshooting The Adsl Connection; Table 14-4 Troubleshooting The Lan Interface - ZyXEL Communications Prestige 645R User Manual

Prestige 645 ADSL Internet Access Router

14.3 Problems With the WAN Interface

PROBLEM
Initialization of the
ADSL connection failed.

14.4 Problems With the LAN Interface

PROBLEM
Can't ping any station on the LAN
14-2

Table 14-3 Troubleshooting the ADSL connection

Check the cable connections between the ADSL port and the wall jack. The
DSL LED on the front panel of the Prestige should be on.
Check that your VPI, VCI, type of encapsulation and type of multiplexing
settings are the same as what you collected from your telephone company and
ISP.
Restart the Prestige. If you still have problems, you may need to verify your
VPI, VCI, type of encapsulation and type of multiplexing settings with the
telephone company and ISP.

Table 14-4 Troubleshooting the LAN Interface

Check the Ethernet LEDs on the front panel. A LAN LED should be
on if the port is connected to a computer or hub. If they are off,
check the cable connections between your Prestige and the
computer or hub.
Verify that the IP addresses of the Prestige and the computers are
on the same subnet.
CORRECTIVE ACTION
CORRECTIVE ACTION
Troubleshooting