Chapter 14 Troubleshooting; Problems Starting Up The Prestige; Problems Telnetting Into The Prestige; Table 14-1 Troubleshooting The Start-Up Of Your Prestige - ZyXEL Communications Prestige 645R User Manual

This chapter covers problems you may run into and possible remedies. After each problem
description, some instructions are provided to help you diagnose and solve the problem.

14.1 Problems Starting Up the Prestige

Table 14-1 Troubleshooting the Start-Up of your Prestige

PROBLEM
None of the LEDs are on when
you turn on the Prestige

14.2 Problems Telnetting into the Prestige

PROBLEM
Can't access the Prestige through
telnet.
Troubleshooting
Make sure that you have the correct AC adapter and that is plugged
in and connected to the Prestige.
If the error persists, you may have a hardware problem. In this case
you should contact your vendor.

Table 14-2 Troubleshooting Telnet

Check the LAN port and the other Ethernet connections.
Check your computer's IP address, it should be in the same subnet
as the Prestige.
Use the reset button as follows to restore the IP address to
192.168.1.1, subnet mask to 255.255.255.0, DHCP server to active
with addresses starting at 192.168.1.33 and the password to 1234.
Turn the Prestige off. Use a pointed object to push the RESET
button while you turn the Prestige back on. Keep the RESET button
pressed for one minute.
Make sure your computer is set to get a dynamic IP address; or if
you want to use a static IP address on your computer, make sure
that it is on the same subnet as the Prestige.
Prestige 645 ADSL Internet Access Router
Chapter 14
Troubleshooting
CORRECTIVE ACTION
CORRECTIVE ACTION
14-1