Supplementary Phone Services Overview; The Flash Key; Europe Type Supplementary Phone Services - ZyXEL Communications Prestige P-2002 Series User Manual

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Table 15 Phone Port (continued)
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7.3 Supplementary Phone Services Overview

Supplementary services such as call hold, call waiting, call transfer, ... are generally available
from your voice service provider. The Prestige supports the following services:
• Call Hold
• Call Waiting
• Making a Second Call
• Call Transfer
• Call Forwarding (see
• Three-Way Conference
• Internal Calls (see
Note: To take full advantage of the supplementary phone services available though
the Prestige's phone ports, you may need to subscribe to the services from your voice
service provider.

7.3.1 The Flash Key

Flashing means to press the hook for a short period of time (a few hundred milliseconds)
before releasing it. On newer telephones, there should be a "flash" key (button) that generates
the signal electronically. If the flash key is not available, you can tap (press and immediately
release) the hook by hand to achieve the same effect. However, using the flash key is preferred
since the timing is much more precise. With manual tapping, if the duration is too long, it may
be interpreted as hanging up by the Prestige.
You can invoke all the supplementary services by using the flash key.

Europe Type Supplementary Phone Services

7.3.2
This section describes how to use supplementary phone services with the Europe Type Call
Service Mode. Commands for supplementary services are listed in the table below.
Chapter 7 Phone
DESCRIPTION
Click Apply to save your changes back to the Prestige.
Click Reset to begin configuring this screen afresh.
Section 8.3 on page
Section 11.3 on page
P-2002 Series User's Guide
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