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iv. Voltage Limits: Displays the over voltage and under voltage shutdown thresholds currently in
v. Email: Allows for the configuration of email settings. The software is pre-loaded with "courtesy
c. Tools Menu:
i. Cycle Power: Commands the MULTIPAK to perform a Power Cycle.
ii. Clear Device Memory: Permanently erases the events and timestamps contained in the
iii. Enhanced Logging Mode: Puts the MULTIPAK into Enhanced Logging Mode.
d. Help Menu:
i. Help Topics: Launches the MULTIPAK Help, which includes troubleshooting information for the
ii. Manual: Launches the MULTIPAK Manual that is installed with the software package.
iii. About: Displays the software revision of the MULTIPAK Diagnostic Software program, the
© 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com
use, and allows for the selection of alternate values. *When Under Voltage Shutdown is
Disabled, the MULTIPAK will not actively shut off connected equipment during an under voltage
event. However, the MULTIPAK's power relays will drop out and disconnect equipment around
40V. This is because there is not enough voltage available to keep the relays latched.
account" settings that may be used for testing purposes. The email feature is only available
when the MULTIPAK is connected to a PC with an Internet connection and the MULTIPAK
software running. This feature may not work with certain Internet Service Providers that block
outgoing SMTP communications – check with your ISP for compatibility. Please contact your IT
staff for assistance when configuring custom email settings.
MULTIPAK's microcontroller memory. Clearing the device memory does not affect voltage
thresholds.
MULTIPAK product and software, FAQ, and general information about power quality.
firmware revision of the microcontroller in the connected MULTIPAK, the unique chip ID of the
microcontroller in the connected MULTIPAK, and SurgeX's telephone number for technical
support.
User Manual
Software Version 2.7
Page 14
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