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Summary of Contents for SurgeX DEFENDER Series
- Page 1 SX-DS-154 / SX-DS-156 User Manual 120V Firmware Revision 1.40 and higher Software Revision 2.7 and higher © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com / UM-MultiPak-Rev-B...
- Page 2 User Manual Software Version 2.7 © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 1...
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Page 3: Table Of Contents
Cycle Power Command ....................15 Enhanced Logging Mode ....................16 Graph Overview and Control ..................17 V. Troubleshooting MULTIPAK ........................21 Diagnostic Software ...................... 21 VI. Specifications © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 2... -
Page 4: Introduction
(detailed in Section IV: Diagnostic Software) 3. Technical Support: To download software and access further product information, visit http://www.surgex.com. For technical support, please contact SurgeX at 1-800-645-9721. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 3... -
Page 5: Installation Instructions
If the “System On” LED still does not illuminate in the functioning outlet call SurgeX at 1-800-645-9721. If the “System On” LED illuminates, contact a licensed electrician to troubleshoot the abnormal voltage condition. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 4... -
Page 6: Pc Setup And Driver Installation
MULTIPAK Diagnostic Software (Revision 2.7) PC running Windows 2000 or later with a CD-ROM and USB port and a minimum screen resolution of 1024 x 768 © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 5... - Page 7 In the event that the automatic driver installation does not function or there is no Internet connection, select “Install Drivers” during the MULTIPAK Software Installation. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 6...
- Page 8 In “BM Options”, change the “Latency Timer” value to 4 Leave all other settings at default Press “OK”, and then press “OK” again Close Device Manager © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 7...
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Page 9: Diagnostic Software Installation
“Run As Administrator”. Your PC is now set up correctly to communicate with the MULTIPAK Product Line. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 8... -
Page 10: Hardware
PC. Connect the MULTIPAK Data Interface Cable into the RJ-11 jack (labeled “Data Port”) on the MULTIPAK iii. Open the MULTIPAK Diagnostic Software. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 9... -
Page 11: Diagnostic Software
Press the red button beside “Status” to connect to the MULTIPAK. The Connection Status will change to Green and the top of the screen will indicate that it is connected. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 10... -
Page 12: Gui Overview
Voltmeter: A real-time AC voltmeter is displayed in the upper center, which displays the line voltage both numerically and as an analog meter. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 11... - Page 13 The actual voltages during these events are not recorded and probably differ from the graphical values (0%, 50%, 150%, and 600%) shown. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 12...
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Page 14: Menu Items
Actions: Allows for the selection of which new event(s) will result in the sending of an email. This feature is only available when the MULTIPAK is connected to a PC with an Internet connection and the MULTIPAK software running. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 13... - Page 15 MULTIPAK, the unique chip ID of the microcontroller in the connected MULTIPAK, and SurgeX’s telephone number for technical support. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 14...
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Page 16: Voltage Limit Selection
“Cancel”. d. During the cycle, a progress bar will appear which will indicate the time until the outlets are turned back on: © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 15... -
Page 17: Enhanced Logging Mode
MULTIPAK will be replaced by a table (“ELM TimeStamps”) displaying the power quality events recorded by the MULTIPAK while in Enhanced Logging Mode. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 16... -
Page 18: Graph Overview And Control
MULTIPAK’s microcontroller in the event of a power outage (as long as the computer stays on). © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 17... - Page 19 The graph will now display the selected area. Press the magnifying glass icon again to restore the original full display. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 18...
- Page 20 1. Point/Line (**/-- button) Toggle: The style of the graph can be toggled between individual data points and linear by pressing the “**/--” button. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 19...
- Page 21 To move the cross hair to a different data point, simply position the mouse pointer over the data point of interest. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 20...
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Page 22: Troubleshooting
ISP blocks that the computer is connected to the outgoing SMTP communications Internet. Contact ISP regarding policies on outgoing SMTP communications. © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 21... -
Page 23: Specifications
User Manual Software Version 2.7 Specifications © 2013 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / surgex.com Page 22...
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