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Something Not Working - Zanussi WD 15 Instruction Booklet

Zanussi washer-dryer instruction booklet wd 15
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Something Not Working

In the event of operating problems, you are advised to read the following chart carefully before calling the service
centre.
The following alarm codes may be displayed:
- E00: problem with the water supply
- E10: problem with water draining
- E20: door open
Once the problem has been eliminated, press the START/PAUSE button to restart the programme.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
Symptom
The machine does not start
The machine does not fill
The machine fills then empties
immediately
The machine does not empty and/or
does not spin
There is water on the floor
Unsatisfactory washing results
The machine vibrates when spinning
Possible causes
n
The door has not been closed. (E20)
n
The plug is not properly inserted in the power socket.
n
There is no current at the socket
n
The main fuse or the fuse in the plug has blown.
n
The START/PAUSE button has not been pressed.
n
The DELAY START option has been selected.
n
Ensure the water tap is open. (E00)
n
The filter in the inlet hose is blocked. (E00)
n
The inlet hose may be squashed or kinked. (E00)
n
The door has not been closed. (E20)
n
The end of the drain hose is too low.
n
The end of the drain hose is submerged in water.
n
There is no vent in the end of the drain hose.
n
The drain hose may be squashed or kinked. (E10)
n
The RINSE HOLD option has been selected.
n
The drain filter may be blocked. (E10)
n
The drain hose extension is not correct. Follow the instructions for
connecting to the waste.
n
The drainage system pipes are blocked.
n
Too much detergent or unsuitable detergent has been used (creates too
much foam).
n
Check whether there are any leaks from one of the inlet hose fittings. It
is not always easy to see this as the water runs down the hose; check to
see if it is damp.
n
The drain hose may be damaged or not securely positioned.
n
The detergent dispenser drawer or recess is clogged.
n
The drainage system pipes are blocked.
n
Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
n
Stubborn stains have not been treated prior to washing.
n
The correct temperature to suit the wash programme has not been
selected.
n
Too much laundry has been placed in the drum.
n
The internal packing has not been removed.
n
The machine is in contact with the wall or furniture.
n
The machine is not level.
n
The washing load is badly distributed in the drum.
n
Maybe there is very little laundry in the drum.
25

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