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Troubleshooting
Prior to contacting the support department for device problems, try the applicable solution(s) described
below. If the condition persists, contact us using one of the methods listed in the Service Information
section.
Problem
VLB not responding
Lamp not working
Up and Down buttons
not functioning.
VLB and PANTORA
software not
communicating.
Technical Specifications
Dimensions:
Weight:
Illumination:
Integrated Virtual Light Booth:
Render Engine:
Cause/Solution
Unit is in power down mode. Press a switch on the front display panel.
Unit is unplugged. Make sure the AC plug is connected.
Contact X-Rite technical support.
Lamp burned out or not installed properly. Refer to the Maintenance section
for lamp replacement procedure.
Contact X-Rite technical support.
The hydraulic controller that adjusts the VLB up/down has a maximum
continuous operation cycle of two minutes before automatically shutting down
for 18 minutes. Wait for 18 minutes to resume use.
Interface cable not connected.
Connect the interface cable between the computer and the VLB.
Close and restart the software application. If this does not work, reboot the
computer.
Turn the VLB off then turn the VLB on and see if the condition is corrected.
Approx. 1810 mm H x 1160 mm W x 750 mm D
180 kg
D65 diffuse illumination "SPLQC class"
6500K LED point light (for effect pigment evaluation)
High Brightness Display 47", 5000 cd/m2
X-Rite "Full Immersion Technology" (patent pending)
•
Synchronized sample position (real to virtual sample)
Synchronized virtual light booth perspective (to observer
position) and seamless "round edge" real-to-virtual
transition
X-Rite mview render engine
•
Fully integrated display, dynamic real-time
visualization, fully controlled and synchronized material
appearance
Real-time engine based on OpenGL, optimized for
rendering of virtual materials
V i r t u a l L i g h t B o o t h
39
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