7th Sense Delta Media Server User Manual

7th Sense Delta Media Server User Manual

Hardware operation
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Delta Media Server
Hardware Operation
User Guide
M285-8

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Table of Contents
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Summary of Contents for 7th Sense Delta Media Server

  • Page 1 Delta Media Server Hardware Operation User Guide M285-8...
  • Page 2 Hardware Operation : User Guide Trademark Information Delta Media Server is a trademark of 7thSense Design Ltd. Brand or product names may be registered trademarks of their respective owners. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
  • Page 3: Table Of Contents

    Contents Introduction Installation Environment Air Filter Replacement Front Panel Back / Rear Panel Connections Removable Power Supply Spare O/S Drive Backup and Recovery Media SSD Storage Assigning RAID Disks as Movie Drives .................... 27 Sharing a Movie Drive ........................31 Diagnosing a Faulty Media SSD .....................
  • Page 4 Contents Regulatory Compliance Document Information Index Hardware Operation © 2020 7thSense Design...
  • Page 5: Introduction

    Introduction Introduction Delta Media Servers are custom-built around a range, configured to meet user requirements. This Guide covers all the common features. For user guides on Delta software and connectivity, media and server management, please see our Online-Help pages. All servers are supplied with the appropriate Hardware User Guide. Copies of these can also be found on the 7thSense User Portal This guide covers server models from 2016 onwards: Infinity...
  • Page 6: Installation

    Installation Installation Unpacking Unpack your server carefully onto a clean and level surface and examine it for any signs of transit damage. Contact your supplier immediately if anything appears to be damaged, or any parts missing. Please retain all packaging in case of future need to return a server. Supplied accessories In your white accessories box, you will have: Power cable...
  • Page 7 Installation Lifting Delta Media Server weight depends on model and specification, the weight is stated on the server’s product label. Larger servers may require a two-person lift, especially when manoeuvring them into a rack. Observe your internal manual handling recommendations to avoid injury.
  • Page 8: Environment

    Environment Environment General Delta Media Servers should be operated in a clean, dry, dust-free area. · The server is intended for operation in benign environments; that is, not subject to corrosive or explosive · atmospheres, moisture or flammable gases. The server is non-protected against ingress of liquid (IPx0). The server is not designed to be subject to excessive mechanical shock or vibration.
  • Page 9 Environment Environmental Characteristics (General) Operating Non-operating Temperature +15 to +30 °C -10 to +50 °C Humidity (non-condensing) 10 to 90% 5 to 95% Altitude <2 000 m <10 000 m Hardware Operation © 2020 7thSense Design...
  • Page 10: Air Filter Replacement

    Air Filter Replacement Air Filter Replacement A user-serviceable air filter is located on the server’s front panel. It is important to remove and clean or replace the filter periodically to avoid overheating. Delta Servers are supplied with one spare filter pad, others can be supplied by 7thSense.
  • Page 11 Air Filter Replacement Nano Delta Nano servers have a single screw on the left of the front panel holding the filter cover in place: Withdraw the filter pad and clean or replace the foam. Re-engage the right-hand side of the door and tighten the securing screw.
  • Page 12: Front Panel

    Front Panel Front Panel The front panel of all rack-width Delta Media Servers carries a display and Matrix Orbital control buttons (see Front Panel Control and Display) Below this you will find the on/off power switch, its green indicator light, and amber disk activity indicator. Proton, Nucleus and Infinity servers also have 2 ×...
  • Page 13: Back / Rear Panel Connections

    Back / Rear Panel Connections Back / Rear Panel Connections Cables and Connectors To ensure best performance from the server and compliance with relevant EMC regulations, this equipment should only be used with high-quality shielded data and signal cables. Audio connectors (3.5 mm TRS / mini stereo jack) These are the Realtek defaults as used in Delta Media Servers.
  • Page 14 Back / Rear Panel Connections Note: if one of the motherboard audio channels is assigned to LTC, that motherboard channel becomes unavailable for output. Delta Infinity (after May 2020, serial numbers from 4565) Delta Infinity (prior to May 2020, serial numbers to 4564) Delta Infinity servers can be fitted with a redundant power supply.
  • Page 15 Back / Rear Panel Connections Condition LED status Sound Dual PSU, both good Both green none Dual PSU, one PSU failed Green-lit PSU good Audible alarm from the power distribution board Unlit PSU failed One PSU unplugged This PSU unlit Audible alarm from the power distribution board One PSU removed Audible alarm from the power distribution board...
  • Page 16 Back / Rear Panel Connections Delta NanoR Delta Pico Pico low voltage power supply unit The Pico is certified for use with the 19 V power unit supplied by 7thSense, rated at 100-240 VAC ~ 3-1.5 A, 60- 50 Hz. The operating voltage for Pico is 12-19 VDC. Pico NIC On the rear right-hand side, the RJ45 port labelled ‘NIC 1’...
  • Page 17 Back / Rear Panel Connections GPIO (PICO) COMMANDS GPIO_ID Flash the front LED green and orange to identify the server GPIO pin state Set the GPIO pin (1-4) to the desired state (0 = off, 1 = on) GPIO bitwise Set the GPIO pins to the desired bit pattern (0-255).
  • Page 18 Back / Rear Panel Connections These have their GPIO wired as below, with 4 × I/O non-opto-isolated connections. Take great care not to exceed 5.0 VDC and 100 mA. The GPIO has a ground (GND) pin and 4 available I/O pins operating at 3.3 V. These are addressed via Delta External Control commands (pin range 0-4).
  • Page 19: Removable Power Supply

    Removable Power Supply Removable Power Supply Delta Media Servers (3U models only – Nucleus and Infinity) are fitted with a removable power supply unit (PSU). This can be replaced as follows: To remove: Power down the server and then remove the IEC320 power connector from the server’s PSU. ·...
  • Page 20: Spare O/S Drive

    Spare O/S Drive Spare O/S Drive Most Delta Media Servers have a removable O/S drive caddy. (See Back Panel Connections , and this is also true of older models.) This carries the O/S and all C:\ drive drivers and configurations, media and resources. It is important to keep a clone backup of this post-integration, in case of drive failure, so that you can restore the server to operation quickly.
  • Page 21 Spare O/S Drive In the caddy, there are two SSDs: one for the C:\ drive and one spare, containing a factory-settings clone. The caddy is secured by two screws, which when released allow the tray of two SSDs to be withdrawn from its internal connectors: The SSDs are each held in place by four small screws.
  • Page 22: Backup And Recovery

    Backup and Recovery Backup and Recovery Clone vs Backup Users of Delta 2.5 and above, who have the Stack Backup and Restore software can easily maintain backups of their servers, and selectively backup all DeltaServer and DeltaGUI configurations, media and resources. This does not clone the operating system or hardware drivers, audio or graphics configurations.
  • Page 23 Backup and Recovery The Single Backup wizard will ask you to: name and describe the backup · choose a target (choose either an external device or a network location) · (if you select advanced settings) set degree of compression and/or maximum file size. ·...
  • Page 24 Backup and Recovery of your additional media and resources over time. Restore Using Paragon Open Paragon Backup & Restore, and select ‘Restore backup’: Follow the wizard to: select your previous backup from ‘My Backups’ · select your source: either a whole object to restore, or more selectively, files and folders ·...
  • Page 25: Media Ssd Storage

    7thOEM disks (2016 onwards) flash when active. GTX disks do not. In all normal circumstances after apparent failure of a movie drive, it is recommended to return the Delta Media Server to 7thSense Design for full diagnosis. Approved technical service engineers may request replacement SSDs or preconfigured RAID0 disk sets.
  • Page 26 Media SSD Storage Replacement is the reverse process. Ensure that the new drive is locked and the retaining bar screwed back in place. Ø Assign the RAID Disks as Movie Drives Hardware Operation © 2020 7thSense Design...
  • Page 27: Assigning Raid Disks As Movie Drives

    Media SSD Storage Assigning RAID Disks as Movie Drives With replacement disks installed, ensure that you have your backup copy of the contents of the Movie drive available. To simplify this stage, it is recommended you remove all external storage mediums i.e. USB Pen Drives and External HDD disks.
  • Page 28 Media SSD Storage For a preconfigured RAID0 set showing as ‘Foreign’ (i.e. not ‘Unallocated’), right-click the first and select ‘Import Foreign Disks’. Click OK to the group, and then to create the striped volume. Wait for this to complete the integration of the disks: they should show as ‘Online’, ‘Healthy’ and with a green bar: For non-preconfigured SSDs, these will show as ‘Unallocated’.
  • Page 29 Media SSD Storage Click Next and assign the drive the letter ‘E’ when prompted.You should then see the RAID0 disk showing as ‘Movie Drive (E:)’. In DeltaGUI check the drive is assigned Open DeltaServer and DeltaGUI, and from Configure > Preferences > Drives, ensure that E: is listed first in Movie Sources: Reimport all your required Movie folders and files from backup.
  • Page 30 Media SSD Storage Ø Share the Movie Drive Hardware Operation © 2020 7thSense Design...
  • Page 31: Sharing A Movie Drive

    Media SSD Storage Sharing a Movie Drive Sharing must be allowed if you require remote access to the movie drive from another PC on the network. After creating or recreating a RAID you will not have a shortcut in C:\7thSense Data to Movies_E (or in C: \7thSense Data\Additional Folders, any folders to additional movie drives –...
  • Page 32 Media SSD Storage Click ‘Advanced Sharing’, then ‘Share this folder’ and in Permissions, allow ‘Full Control’ for ‘Everyone’: Hardware Operation © 2020 7thSense Design...
  • Page 33 Media SSD Storage Click ‘Apply’ then ‘OK’, to return to the Properties dialog. Now select the Security tab, click ‘Edit’, then ‘Add’. Type in ‘Everyone’ and then click ‘Check Names’. Click OK to return to the Security tab, and give full control to ‘Everyone’: Hardware Operation ©...
  • Page 34 Media SSD Storage Click ‘Apply’, then ‘OK’, and close the properties dialog. You may want to check, after modifying drive properties, that in DeltaGUI Configure > Preferences > Drives, Movie Drive E is the primary location. If you have additional folders with movie drives, these will need to be shared in the same way. Hardware Operation ©...
  • Page 35: Diagnosing A Faulty Media Ssd

    Media SSD Storage Diagnosing a Faulty Media SSD In the event of complete failure, 7thOEM SSDs may not light up, but older SSDs, or partial failure, will not be so easy to identify. We always recommend in the event of a potential disk failure that the server is returned to 7thSense, since between the SSD and the server motherboard there are backplanes, cables and connections any of which may also be a source of malfunction.
  • Page 36 Media SSD Storage drive letter in turn (E:, F:, G:, etc.) before inserting the next. You will need to be able to identify them in the next test. Now go to ‘C:\7thSense\Software & Drivers\Software\Test Utilities\AS SSD Benchmark’ and open the ‘AS SSD’ application.
  • Page 37 Media SSD Storage Take the slower group, split it into 2 groups following the initial process above, always comparing between 2 groups, not with the speeds observed for single disks. Recreate the movie drive Once you have identified and replaced the faulty disk, recreate the movie drive (see Assigning RAID Disks as Movie Drives ) and share it.
  • Page 38: Front Panel Control And Display

    Front Panel Control and Display Front Panel Control and Display The Delta Front Panel is controlled by the Delta Monitor application, and can also be accessed via the Stack interface. On Delta 1.5 servers the functionality is limited. Delta 2 added a significant amount of additional functionality. Delta 2.4 saw more software changes to allow for NICs to be modified in all servers (including Nano) without having to enter Service Mode, and with further options for NIC modification throughout.
  • Page 39: Panel Features

    Front Panel Control and Display Panel Features LED lights Panel text information These provide a quick view of graphics, Information is presented as a set of pages providing status audio and disk status of the server. Note: information and control of the server. When you switch on the they will only be ‘on’...
  • Page 40 Front Panel Control and Display up / down navigation up/down the page that is in view centre equivalent to ‘Enter’ Lock the front panel controls (‘Konami’ code) When Delta is running on a server, the front panel controls can be locked from interaction with DeltaMonitor. From DeltaMonitor v.
  • Page 41: Led Status Information

    Front Panel Control and Display LED Status Information The LEDs light up when a show is playing. Colour indicates the status of graphics, audio and playback disks. OK – performing correctly Green Warning – not running smoothly, e.g. audio time drifting Amber Error –...
  • Page 42: Display Text Colours

    Front Panel Control and Display Display Text Colours Blue The standard colour of all text on a Delta Master Server. Cyan The standard colour of all text on a Delta Slave Server Indicates the Delta Server application has stopped running. It can also indicate lack of Genlock or AMD grouping if the Delta monitor application has been configured to monitor these states.
  • Page 43 Front Panel Control and Display Dark Green With Windows 10 LTSB, Unified Write Filter (UWF) replaces Service Mode, and is available on all servers using this operating system. When UWF is enabled, the server shows that it is locked: Note that if the server is a slave, the colour for this state will be cyan (as shown above). UWF is explained more in the Delta User Guide from version 2.6.
  • Page 44: Menu Structure

    Front Panel Control and Display Menu Structure The menu structure is navigated using the left and right control keys. The Right Arrow button takes you clockwise around the pages, the Left Arrow takes you anticlockwise. For example, press the Right Arrow button twice to go to the Load Show page, or the Left Arrow once to go to the Service Menu.
  • Page 45: Using Delta Front Panel Menus

    Front Panel Control and Display Using Delta Front Panel Menus Main Display The main display shows the server’s Windows configuration name, its IP address, and the filename of the current show. The last line shows which timeline is running, the position of the playhead and the play status (Play, Stop, Ready).
  • Page 46: Load Show

    Front Panel Control and Display Top Left Rewinds current timeline to frame 0 Left Stop playing (if running) and press to step back one frame at a time Right Stop playing (if running) and press to step forward one frame at a time Play Bottom Cue, ready to play...
  • Page 47: Graphics/Render

    Front Panel Control and Display Graphics/Render Current desktop resolution and refresh Available Audio Available graphics output i.e. DVI, SDI Cache Current disk cache level Group This page indicates whether the server is a Master or Slave, the server group it is in, how many servers are in this group, and the current timing mode.
  • Page 48: Audio Vu Meter

    Front Panel Control and Display Audio VU Meter This page shows the audio playing on the current timeline. If audio is current playing, a VU meter shows, with a vertical line for each channel of audio: If no audio is currently in scope the display will read ‘Silence’. External Control Lists the current TCP and UDP ports for external control, and the last external control message received.
  • Page 49: Ip And Pc Name

    Front Panel Control and Display IP and PC Name This page shows a list of the current server network IP addresses (first, second and third adapters) and the server’s Windows configuration name. The ‘s’ or ‘d’ at the end of each line indicates whether the network address is static or dynamic. Service Menu The Service Menu provides configuration functionality for the server.
  • Page 50 Front Panel Control and Display Select restart Delta. Press Enter to restart the Delta server. Confirm twice before the system will restart. Reset EDIDs Select Reset EDID. Press Enter to delete all forced EDID graphics configurations from the server. Confirm twice before any EDIDs are reset.
  • Page 51 Front Panel Control and Display When you enter the Manage Network menu, the display will alternate between IP address and friendly name of the corresponding NIC: To make changes to the NIC information, press Enter. The Manage Network sub-menu will open. Note: DHCP off means that the server is set to a static IP, which is the recommended setting for Delta servers, to allow them to communicate only over the selected network.
  • Page 52 Front Panel Control and Display Note: 255 fixes that part of the address so that the server will only see other devices on that same network. 000 allows the server to see any other device (numbered 000 to 255) on that network. Press the top-left button to Apply any IP and Subnet changes.
  • Page 53 Front Panel Control and Display Select Set Gateway and press Enter: Use the left/right buttons to move the cursor along the numbers, and the up/down keys to change the numbers to the required Gateway address. Press the Top Left button to Apply. If you want the server to select an IP automatically, you can switch DHCP on by selecting the Auto/IP/DNS/Gway option: Press Enter to switch to automatic selection.
  • Page 54 Front Panel Control and Display Selection of Service Mode results in the menu below. The Enter key is used to agree to either put the server into or out of Service Mode. You will be warned twice before the system does the restart. All Nano, Nano 4k and Duo II servers use a Windows Embedded Operating System.
  • Page 55 Front Panel Control and Display In this mode the Front Panel text is permanently green and rotates flashing the Service Mode text below. It is not advised to leave the server in service mode during normal operation. Once you have made any required changes to the server you should always switch back out of Service mode to Normal mode.
  • Page 56: Installation Records

    Installation Records Installation Records By the time your server system/network has been fully configured and made operational, you will have added a lot of media, configuration resources, set IP addresses and perhaps assembled a fully populated and cabled rack. Protect this investment by: keeping clear and complete records of installations, any additional drivers or software and their versions ·...
  • Page 57: Warranty, Support And Service

    Warranty, Support and Service Warranty, Support and Service Standard warranty is 24 months, return-to-distributor. Please contact 7thSense Design if you require an extended warranty. Please ask for instructions and request authorisation before returning a server to your distributor. Server Internal Maintenance Internal maintenance must only be undertaken by suitable qualified service personnel.
  • Page 58 Regulatory Compliance Regulatory Compliance Delta Media Servers comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: The equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 59 Document Information Document Information Date Document Software Revision Details Author/Editor edition version October 2017 New release Andie Davidson May 2018 Replacing O/S drive explained; Andie Davidson keeping system records. August 2018 Minor advisory edits; clarification Andie Davidson of rear panel audio May 2019 Inclusion of Pico servers and Front Andie Davidson...
  • Page 61 Index grouping information air filter removal assign RAID movie drive installation audio information IP, name information back panel connections Konami code (lock controls) backup, restore, recovery LED server status lights C:\ drive load a show from front panel cables and connectors lock the control buttons compliance and conformity controls page, front panel...
  • Page 62 Index restart Delta from front panel service service menu from front panel service mode set server DNS from front panel set server IP from front panel set static IP gateway from front panel share a movie drive failure replacement status supplied accessories support system backups...
  • Page 64 E: info@7thsensedesign.com W: 7thsensedesign.com 7thSense Design Ltd 7thSense Design LLC, Michigan 7thSense Design LLC, Orlando 2 The Courtyard, Shoreham Road 332 E Lincoln Ave 4207 Vineland Rd Upper Beeding Suite 100 Suite M1 Steyning Royal Oak, MI 48067 Orlando, FL 32811 West Sussex BN44 3TN T: +44 (0) 1903 812299...

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