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156 Technical data and specifications ›
Rights arising from defective
performance, ŠKODA warranties
Rights arising from defective performance
Your ŠKODA Partner, as a seller, is liable to you for
material defects in your new ŠKODA vehicle, ŠKODA
Genuine Parts and ŠKODA Genuine Accessories, in
accordance with the legal requirements and the pur-
chase contract.
The buyer is entitled to assert the rights arising from
defective performance with the responsible ŠKODA
partner from the time of vehicle handover. The date
of the vehicle handover and the vehicle identification
number (VIN) are properly documented in the "Vehi-
cle delivery documentation" chapter in this Owner's
Manual.
ŠKODA warranty for new cars
As well as the legal rights arising from defective per-
formance, ŠKODA AUTO grants you the ŠKODA
warranty for new cars (hereinafter referred to as the
"ŠKODA Warranty"), according to the conditions de-
scribed below.
Under the ŠKODA Warranty, the company ŠKODA
AUTO shall provide the following services
Free repair of damage due to a defect that occurs
▶
in your vehicle within two years of the start of the
ŠKODA Warranty.
Free repair of damage due to paintwork flaws that
▶
occur on your vehicle within three years of the
start of the ŠKODA Warranty.
Free repair of rust corrosion on the body, which
▶
occurs on your vehicle within twelve years of the
start of the warranty. In terms of rust corrosion on
the body, the ŠKODA Warranty shall cover only
rust corrosion through body panels from the inside
to the outside.
The start of the ŠKODA Warranty is the day on
which the new car is handed over for use by a ŠKO-
DA partner to the first buyer who is not a ŠKODA
2)
Partner
.
The ŠKODA Partner enters this date into the corre-
sponding systems of the manufacturer. Any one
ŠKODA Partner Partner can notify you of this date
on request.
Vehicle repairs under the ŠKODA Warranty can be
carried out by means of a replacement or repair of
the defective parts. The ŠKODA Service Partner de-
cides about the type of vehicle repair. The vehicle re-
Based on the requirements of generally binding legal regulations or country-specific market requirements,
1)
the ŠKODA partner or importer can provide a warranty beyond the scope of the stated ŠKODA Warranty.
This local warranty extends the scope of performance in accordance with the specific warranty conditions
of ŠKODA partners or importers.
Due to the requirements of the generally binding country-specific regulations, the date of first registration
2)
can be given instead of the date of the vehicle handover.
Rights arising from defective performance, ŠKODA warranties
pair takes place in accordance with the availability of
the ŠKODA Service Partners and within a reasonable
period of time. Replaced parts become the property
of the ŠKODA Service Partner.
There shall be no further claims arising from the
ŠKODA Warranty. In particular, no claim for replace-
ment, no right of withdrawal, no claim to purchase
price reduction, or provision of a replacement car for
the duration of repair and compensation.
The ŠKODA Warranty can be claimed at any ŠKODA
Service Partner.
There are no claims under the ŠKODA Warranty if
vehicle damage has occurred in causal connection
with one of the following circumstances.
The service work was not carried out on time and
▶
professionally according to the provisions of ŠKO-
DA AUTO, or its execution was not proven by the
customer when asserting claims under the ŠKODA
Warranty.
Damage refers to parts that are subject to natural
▶
wear, such as tyres, spark plugs, wiper blades,
brake pads and brake discs, clutch, bulbs, syn-
chronizer rings, batteries, etc.
1)
.
Installation, connection of parts or accessories,
▶
other adaptation or technical modification of the
vehicle not approved by ŠKODA AUTO (e.g. tun-
ing).
Unauthorized use, improper handling (e.g. use in
▶
motor sport competitions or overloading), improp-
er care and maintenance or unauthorized modifica-
tions to your vehicle.
Non-compliance with provisions in the Owner's
▶
Manual or other factory-supplied instructions.
External impact or influences (e.g. accident, hail,
▶
flood, etc.).
Damage has not been reported immediately to a
▶
specialist company or has not been properly rem-
edied.
The customer shall prove the lack of causation.
The present ŠKODA Warranty shall not affect the
purchaser's statutory rights arising from unsatisfac-
tory performance in respect of the seller of the vehi-
cle and possible claims arising from product liability
laws.
ŠKODA Mobility warranty
The Mobility Warranty provides you with a sense of
certainty for journeys in your vehicle.
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