Rights Arising From Defective Performance, Škoda Warranties - Skoda OCTAVIA iV Owner's Manual

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Rights arising from defective
performance, ŠKODA warranties
Rights arising from defective performance
Your ŠKODA Partner, as a seller, is liable to you for
material defects in your new ŠKODA vehicle, ŠKODA
Genuine Parts and ŠKODA Genuine Accessories, in
accordance with the legal requirements and the pur-
chase contract.
The buyer is entitled to assert the rights arising from
defective performance with the responsible ŠKODA
partner from the time of vehicle handover. The date
of the vehicle handover and the vehicle identification
number (VIN) are properly documented in the "Vehi-
cle delivery documentation" chapter in this Owner's
Manual.
ŠKODA warranty for new cars
As well as the legal rights arising from defective per-
formance, ŠKODA AUTO grants you the ŠKODA
warranty for new cars (hereinafter referred to as the
"ŠKODA Warranty"), according to the conditions de-
scribed below.
Under the ŠKODA Warranty, the company ŠKODA
AUTO shall provide the following services
Free repair of damage due to a defect that occurs
▶
in your vehicle within two years of the start of the
ŠKODA Warranty.
Free repair of damage due to paintwork flaws that
▶
occur on your vehicle within three years of the
start of the ŠKODA Warranty.
Free repair of rust corrosion on the body, which
▶
occurs on your vehicle within twelve years of the
start of the warranty. In terms of rust corrosion on
Based on the requirements of generally binding legal regulations or country-specific market requirements,
1)
the ŠKODA partner or importer can provide a warranty beyond the scope of the stated ŠKODA Warranty.
This local warranty extends the scope of performance in accordance with the specific warranty conditions
of ŠKODA partners or importers.
Due to the requirements of the generally binding country-specific regulations, the date of first registration
2)
can be given instead of the date of the vehicle handover.
Rights arising from defective performance, ŠKODA warranties
the body, the ŠKODA Warranty shall cover only
rust corrosion through body panels from the inside
to the outside.
Free repair of the high-voltage battery, if the dam-
▶
age occurs within 8 years or before reaching a
mileage of 160,000 km/100,000 miles (whichever
occurs first) from the beginning of the ŠKODA
warranty. A reduction in the capacity of the high-
voltage battery over time is a natural property of
technology and does not constitute a defect in the
sense of the ŠKODA Warranty (it is deemed natu-
ral wear and tear).
The start of the ŠKODA Warranty is the day on
which the new car is handed over for use by a ŠKO-
DA partner to the first buyer who is not a ŠKODA
Partner 2) .
The ŠKODA Partner enters this date into the corre-
sponding systems of the manufacturer. Any one
ŠKODA Partner Partner can notify you of this date
on request.
Fault rectification under the ŠKODA Warranty can be
carried out by means of a replacement or repair of
the defective parts. This also applies to the high-
voltage battery and its components. The ŠKODA
Service Partner decides about the type of vehicle re-
pair. The fault rectification takes place in accordance
with the availability of the ŠKODA Service Partners
and within a reasonable period of time. Replaced
parts become the property of the ŠKODA Service
Partner.
In the event of a claim under the ŠKODA warranty
regarding damage to the high-voltage battery, the
capacity of the high-voltage battery after fault recti-
fication is at least 70% of the total usable capacity,
and this is in consideration of all relevant factors in-
cluding the age, condition and the mileage of the ve-
hicle.
There shall be no further claims arising from the
ŠKODA Warranty. In particular, no claim for replace-
1)
:
ment, no right of withdrawal, no claim to purchase
price reduction, or provision of a replacement car for
the duration of repair and compensation.
The ŠKODA Warranty can be claimed at any ŠKODA
Service Partner.