My Antelope Audio Product Isn't Working - Antelope Zen Tour Synergy Core User Manual

• The Knowledge Base
troubleshooting information, answers to commonly asked questions and Antelope know-
how.

MY ANTELOPE AUDIO PRODUCT ISN'T WORKING.

WHAT SHOULD I DO?
If you can't find a solution on your own, please get in touch with us so we check if you are having a
hardware-related issue. If this is the case, we'll guide you through the repair process. If the product
should be returned, a RMA number will be issued so we can begin the procedure.
What's an RMA number?
Issuing a RMA (Return Merchandise Authorization) number is required for any factory service or
repair procedure. Please, don't attempt to send us your device without receiving a RMA number first,
as the device will be returned and not serviced.
How do I get an RMA number?
The Antelope Audio Customer Support team is in charge of issuing RMA numbers. Visit
support.antelopeaudio.com
After your RMA has been issued, you will receive an email with instructions on how to proceed.
Zen Tour Synergy Core User Manual
in our Customer Support section is an often-overlooked source of
and get in touch.
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