Troubleshooting - SOLIS GRIND & INFUSE COMPACT User Manual

T R O U BL ES H O O TI N G
s
CAUTION: Should there be any problems or impairments to the functionality of the
appliance, immediately switch the appliance off and disconnect the power plug.
Problem Possible cause
The machine does
Air has intruded into the
not dispense any water circuit and causes
hot water.
the pump to run idly.
GB
The steaming nozzle
opening is clogged.
The machine does There is only little water
not dispense
in the tank so that the
steam. pump can not suck in
any water.
The steaming nozzle
opening is clogged.
Steam escapes Espresso is being dis-
from the edges of
pensed while the steam
the portafilter. function is activated.
Coffee runs out
Too much ground coffee
from the edges of in the filter insert, pre-
the portafilter.
venting the portafilter
from being fully turned
into the brewing head.
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Solution
Make sure that the water tank is correct-
ly installed and that the water level does
not stand underneath the MIN marking.
Repeat the steps described in "Before
first use" / "C. Rinsing the machine"
resp. "Water tank runs empty during
use" (p. 155).
Remove potential residues on the open-
ing with the large needle of the cleaning
tool.
Check the water level in the water tank.
If necessary, fill the tank up to the MAX
marking.
Remove potential residues on the open-
ing with the large needle of the cleaning
tool.
Stop the espresso extraction by pressing
the activated espresso button again.
Turn the steam / hot water control to

the position in the centre to deacti-
vate the steam function. Wait for all four
function lights to light up constantly and
start another espresso extraction.
Carefully and slowly turn the porta-
filter out of the brewing head. Please
note that the pressure could cause hot
splashes. Clean the brewing head with a
soft, moist sponge or towel. Reduce the
amount of ground coffee and restart the
espresso extraction. Please refer to the
tips given on p. 158/159.
Problem Possible cause
Coffee runs out Ground coffee is stuck to
from the edges of
the brewing head.
the portafilter.
The holes in the filter
insert are clogged.
The espresso is The grind size is too
watery and cold.
coarse.
If this is the first espresso
you are making, the filter
insert might still be cold.
The grinder is
There are impurities
blocked or loud. among the coffee beans.
The appliance The steam / hot water
is switched on
control is not set to posi-

and the function tion in the centre
light of the
On/Off button
flashes rapidly.
Too large amount The extraction amount
of espresso was
for 1 or 2 cups was not
dispensed. correctly set.
Too large amount The amount of ground
of ground coffee
coffee for 1 or 2 cups
in the filter insert. was not correctly set.
The machine
The loud noises originate
makes loud noises from the water pump
while the steam which works at high
function is active.
pressure when steam is
dispensed.
Solution
Clean the brewing head with a soft,
moist sponge or towel.
Carefully and slowly turn the portafilter
out of the brewing head. Please note
that the pressure could cause hot splash-
es. Clean the holes in the filter insert
with a brush or the cleaning tool. Clean
the filter inserts as described in the sec-
tion "Cleaning" (p. 161).
Choose a lower grind size to get more
finely ground coffee. This will yield a
stronger and hotter espresso.
Rinse the portafilter with the filter insert
with hot water as described.
Press the grind button
to interrupt
the grinding process.
Proceed as described in the section
"If the grinder is blocked" (p. 160).
Turn the steam / hot water control to the

position in the centre . The appliance
. goes back to normal operation mode.
Reduce the extraction amount by mak-
ing a new setting. Please proceed as
described in the section "Programming
the amount of espresso" (p. 153).
Reduce the amount of ground coffee by
making a new setting. Please proceed as
described in the section "Programming
the amount of ground coffee" (p. 151).
Completely normal operation.
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167