Dexcom Share User Manual page 55

Troubleshooting Status Issues continued
Status Bar Status
Description
This status bar
means there is an
issue with:
• The Sharer's
CGM data
• The receiver with
Share
Using the Dexcom Share2 App
Troubleshooting
The Sharer should
make sure:
• There is a glucose
reading on the
receiver
• Transmitter is in
range of the receiver
The Sharer should
allow up to 10
minutes for their
status tab to turn
green. If the Sharer
continues to see
this status, the
Sharer should select
"Shutdown" on the
receiver and then
turn it back on.
55