Batteries - Kwikset Aura Troubleshooting Manual

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Batteries

A
How do I replace the (4) AA batteries?
Complete the following steps:
1. If the security screw is not
installed, slide the interior
cover window up.
B
How can I tell if the batteries need to be replaced?
A1: For Aura and Halo Keypad, the keypad flashes red with fast beeping sound for three to four
seconds after a motorized operation, such as locking or unlocking with an access code.
For Halo Touchscreen, the checkmark and lock symbols flash simultaneously five times with
five beeps after a motorized operation, such as locking or unlocking with an access code.
For Halo Touch, the exterior LED flashes red and beeps after a motorized operation, such as locking
or unlocking with a fingerprint.
A2: A battery level indicator is also available in the Kwikset app, along with a
notification when the battery level is low. In addition, the interior status LED will
blink red.
C
What can I do if I frequently need to replace batteries?
A1: Check that the Kwikset app is updated to the latest version and that your lock's
firmware does not need to be updated.
A2: Check that the door is properly aligned. For helpful tips on getting the door to
align, refer to the
locking and unlocking because of door misalignment will reduce both motor
and battery life.
A3: Check that the lock is properly installed, and the cable is routed and
stored correctly (Fig. 3).
A4: Perform Manual Door Handing
direction for locking and unlocking.
A5: Make sure that the lock has a strong Wi-Fi connection with the router. For
better Wi-Fi coverage within the home, please investigate using a mesh
Wi-Fi network where several endpoints are deployed to provide the best
Wi-Fi coverage.
A6: Call our support center at 1-800-327-5625 for additional help and product
replacement if needed.
Technical Support
1-800-327-5625
www.kwikset.com
If the security screw is
installed, remove the entire
interior cover.
Warped Door Installation Guide. Resistance to both
to make sure that the lock knows the correct
2. Remove the battery pack.
Fig. 3
4 / 14
66450 Rev 01
3. Replace the batteries.
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