Troubleshooting Print-Quality Problems
To reduce possible print problems:
Maintain a stable temperature and relative humidity for the
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printer.
Use only the paper recommended for this printer; see page 17.
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Align the paper edge guides in the paper tray to fit the paper.
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Protect the print cartridges from prolonged exposure to direct
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light.
Print the Diagnosing Print-Quality Problems pages to help you
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troubleshoot print problems:
1.
On the front panel, scroll to the Support menu by pressing
the Up or Down Arrow key.
Press the OK key.
2.
3.
Scroll to the Improve Print Quality? menu by pressing the
Up or Down Arrow key.
4.
Press the OK key.
5.
Scroll to Print Diagnostic Pages by pressing the Up or Down
Arrow key.
6.
To print the pages, press OK.
Note
Also follow the procedures for adjusting the Paper
Calibration outlined in the Advanced Features and
Troubleshooting Manual available on the CD-ROM.
User Guide
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