Epson SC-F500 Series User Manual
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Epson SC-F500 Series User Manual

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User's Guide
CMP0208-00 EN

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  • Page 1 User's Guide CMP0208-00 EN...
  • Page 2 (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 3: Table Of Contents

    SC-F500 Series User's Guide Contents Contents Loading and Removing the Roll Paper..26 Copyrights and Trademarks Loading Roll Paper..... . 26 Cutting the Roll Paper.
  • Page 4 Options and Consumable Products... 129 Epson Special Media....129 Changing the Network Connection Ink bottles.

  • Page 5: Notes On Manuals

    SC-F500 Series User's Guide Introduction Introduction Setup Guide Provides information on how to (booklet) setup the printer after unpacking it from the box. Make sure you read this manual to perform operations safely. Notes on Manuals Operator's Guide (PDF) Provides selected information...
  • Page 6 SC-F500 Series User's Guide Introduction Click the title to open the relevant page. Click [+] to open the titles lower in the hierarchy. If the reference is in blue text, click the blue text to open the relevant page. To return to the original page, do the following.

  • Page 7: Printer Parts

    SC-F500 Series User's Guide Introduction Printer Parts Front Control panel “Control panel” on page 13 Cutter cover Open when replacing the cutter. “Replacing the Cutter” on page 114 Paper basket (optional) Output from the printer collects in this basket, keeping the media clean and free of creases.
  • Page 8 SC-F500 Series User's Guide Introduction Paper stacker Attach to the front of the printer as shown when printing multiple sheets continuously from the auto sheet feeder. Printed paper stacks up in this tray after it is ejected. Remove this when printing on roll paper or cut sheets (1 sheet).

  • Page 9: Inside

    SC-F500 Series User's Guide Introduction Inside Roll paper cover This cover protects the loaded roll paper and prevents dust from entering inside the printer. Except when loading or removing roll paper, it should be closed when using the printer. “Loading Roll Paper” on page 26 Paper slot The slot through which roll paper or cut sheets are fed during printing.
  • Page 10 SC-F500 Series User's Guide Introduction Transportation caps When moving or transporting the printer, set these in the transportation position so that ink does not leak. Normally these should be set in the printing position. “Moving or Transporting the Printer” on page 134 Spindle When loading roll paper into the printer, insert this through the roll paper.

  • Page 11: Back

    SC-F500 Series User's Guide Introduction Back Maintenance box cover Open when replacing the maintenance box. Maintenance box A container for collecting waste ink. “Replacing Maintenance Box” on page 113 AC inlet Connect the supplied power cable here. LAN port Connects the LAN cable.
  • Page 12 SC-F500 Series User's Guide Introduction Data light (yellow) The network connection status and data reception are indicated by a lit or flashing light. On: Connected. Flashing: Receiving data. OPTION port This cannot be used. USB port Connect the USB cable here.

  • Page 13: Control Panel

    SC-F500 Series User's Guide Introduction Control panel Home screen operations Home button Touch this button while a menu is displayed to return to the Home screen. The home button is off Overview of Home screen operations U Operator's when it cannot be used during operations such as Guide (PDF) paper feeding.
  • Page 14 SC-F500 Series User's Guide Introduction Touch this button when loading, removing, setting, Connected to a wireless LAN (Wi-Fi). or adjusting paper. The number of lines indicates the signal strength. The more lines there are, the ❏ See the following for more details on Roll Paper.

  • Page 15: Features Of Printer

    SC-F500 Series User's Guide Introduction Support for wireless LAN connection Features of Printer This printer can be freely placed where desired without considering cable routing because it can connect with a Insistence on Ease-of-Use computer via a wireless LAN to print. Of course, it also supports a wired LAN connection.

  • Page 16: Notes On Usage And Storage

    SC-F500 Series User's Guide Introduction * You need at least 150 mm of space at the back when Notes on Usage and replacing the maintenance box. Storage Notes when using the printer Installation space Note the following points when using this printer to...

  • Page 17: Notes When Not Using The Printer

    SC-F500 Series User's Guide Introduction ❏ When using the printer, be careful when handling Notes when not using the printer the ink. Ink may splatter when refilling the ink tanks. You may not be able to clean off ink that If you are not using it, note the following points when splashes onto clothes or belongings.

  • Page 18: Notes On Handling Paper

    ❏ Make sure the print outs are completely dry before folding of stacking; otherwise, the color may change ❏ Use Epson special media under normal room where they touch (leaves a mark). These marks will conditions (temperature: 15 to 25˚C, humidity: 40 disappear if they are separated immediately and to 60%).

  • Page 19: Saving Power

    SC-F500 Series User's Guide Introduction “General Settings - Basic Settings” on page 91 Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.

  • Page 20: Introducing The Software

    See the online help for each software for details on the software. Note: Convenient software compatible with this printer is introduced on the Epson website. Please check the information from the following link. http://www.epson.com Software Name...
  • Page 21 SC-F500 Series User's Guide Introducing the Software Software Name Function Web Config The network security settings can be configured from Web Config. This software also has an email notification function for notifying of printer errors and other problems. “How to Use Web Config” on page 22...

  • Page 22: How To Use Web Config

    SC-F500 Series User's Guide Introducing the Software How to Use Web Config Function Summary This section describes how to start the software and provides a summary of its functions. How to Start Start the software from a web browser on a computer or smart device that is connected to the same network as the printer.

  • Page 23: Updating Software Or Installing Additional Software

    Do not turn off the computer or printer during When you install the software during setup as described the update. in the Setup Guide, Epson Software Updater is installed. Epson Software Updater allows you to update the firmware and pre-installed software in your computer,...

  • Page 24: Uninstalling Software

    Select the software you want to remove and then click Uninstall/Change (or Change/Remove / Use the "Uninstaller". Add/Remove). You can remove the printer driver and EPSON Downloading the Uninstaller Status Monitor 3 by selecting EPSON Download the "Uninstaller" from the Epson website.

  • Page 25: Loading And Setting The Paper

    Doing so may cause paper jams or soiled prints. See the following for paper supported by the printer. “Epson Special Media Table” on page 131 Notes on Loading the Paper Paper Load Position...

  • Page 26: Loading And Removing The Roll Paper

    SC-F500 Series User's Guide Loading and Setting the Paper Cut Sheet(1 sheet) Loading Roll Paper One sheet of cut paper from A4 to the maximum printable width can be loaded. Caution: Hold the flange while loading the roll paper. If you load the paper while holding another part, your hand or fingers may get trapped causing an injury.
  • Page 27 SC-F500 Series User's Guide Loading and Setting the Paper Place the roll paper on a flat surface and then Check that the leading edge of the roll paper is insert the spindle. not bent and then insert it into the paper slot until you hear a beep.

  • Page 28: Cutting The Roll Paper

    SC-F500 Series User's Guide Loading and Setting the Paper When cutting at the printer default cut Cutting the Roll Paper position (right after the bottom margin) Touch the (Cut) button. The paper is cut and Auto Cut the paper leading edge returns to the print wait position.

  • Page 29: Removing Roll Paper

    SC-F500 Series User's Guide Loading and Setting the Paper Turn off the auto cut setting and then print. Removing Roll Paper To print cut lines, turn off the auto cut setting of the printer. When printing via the printer driver, This section describes how to remove and store roll also turn off the setting of the printer driver.
  • Page 30 SC-F500 Series User's Guide Loading and Setting the Paper Attach the transparent flange to the spindle and Note: return the spindle in the printer. If printed paper is not cut and remains, a confirmation screen appears. Touch Cut to cut the paper at the default cut position or touch Print Cutting Guideline to print cut lines at the default position.

  • Page 31: Loading And Removing Paper From The Auto Sheet Feeder

    SC-F500 Series User's Guide Loading and Setting the Paper Removing Loading and Removing Pull the paper stacker straight out to remove it. Paper from the Auto Sheet Feeder Installing and removing the paper stacker Attach the paper stacker supplied when printing multiple sheets continuously from the auto sheet feeder.
  • Page 32 SC-F500 Series User's Guide Loading and Setting the Paper Unfold the auto sheet feeder, and pull it up and Load paper in the auto sheet feeder with the out. printable side facing you. Align the paper edges before loading. Important: Insert all paper in portrait orientation.

  • Page 33: Removing Paper From The Auto Sheet Feeder

    SC-F500 Series User's Guide Loading and Setting the Paper Push the auto sheet feeder back into its slots, and Removing paper from the auto then fold it forward. sheet feeder Move the edge guides away from the paper and remove the paper.

  • Page 34: Loading And Removing Cut Sheet(1 Sheet)

    SC-F500 Series User's Guide Loading and Setting the Paper Insert the leading edge of the paper straight into Loading and Removing the paper slot until you hear a beep. Cut Sheet(1 sheet) Loading Cut Sheet(1 sheet) When roll paper is loaded, remove it.

  • Page 35: Setting Loaded Paper

    SC-F500 Series User's Guide Loading and Setting the Paper When removing printed cut sheets Setting Loaded Paper Grasp the paper with both hands, and pull it out towards you. For Roll Paper Configure the following settings after loading roll paper.
  • Page 36 SC-F500 Series User's Guide Loading and Setting the Paper How to Set Touch Paper Remaining. The currently set paper type is shown on the screen displayed after loading roll paper. Touch Setup. The setting changes to On, and Remaining When changing Paper Type Amount and Remaining Alert are enabled.

  • Page 37: For Auto Sheet Feeder/Cut Sheet(1 Sheet)

    SC-F500 Series User's Guide Loading and Setting the Paper For Auto Sheet Feeder/Cut Note: The settings are confirmed if no operations are Sheet(1 sheet) performed for 90 seconds on the above screen. To change the settings later, touch the following in...
  • Page 38 SC-F500 Series User's Guide Loading and Setting the Paper Note: Setting non-standard size For a non-standard size, touch User-Defined at the end of the list and then enter the paper width and length. On the keypad screen for entering a numeric value, enter numbers that include a number of the first decimal place.

  • Page 39: Optimizing Paper Settings (Media Adjust)

    SC-F500 Series User's Guide Loading and Setting the Paper Optimizing Paper Adjusting Settings (Media Adjust) Adjustments are performed by using a wizard. Follow the on-screen instructions to print the adjustment pattern twice. Perform Media Adjust in the following cases. You can...
  • Page 40 SC-F500 Series User's Guide Loading and Setting the Paper Enter the numeric value of the pattern with the Important: least streaks among the printed adjustment patterns of #1 and then touch Alignment #2. When using A2 size or larger cut sheets or roll...
  • Page 41 SC-F500 Series User's Guide Loading and Setting the Paper The adjustment results are saved as settings of the currently selected paper type. Next time, simply select the paper type to realize the optimum print results.

  • Page 42: Printing With The Printer Driver From Your Computer

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Select the printer in Printer and then click Printing with the Printer Properties. The printer driver dialog will be displayed. Printer Driver from Your Computer Basic Operating Procedures (Windows)
  • Page 43 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Check Document Size on the Printer Settings tab Select Source and check the roll paper width and of the printer driver. media type. The paper size set in the application is displayed Select from Roll Paper, Auto Sheet Feeder, or automatically.

  • Page 44: Canceling Printing

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Canceling Printing Note: ❏ In the print preview, you can check and change There are a few ways to stop printing operations the print settings while viewing the image to be depending on the situation.

  • Page 45: Customizing The Printer Driver

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer If the job has been sent to the printer, print data is Right-click your printer icon, and click Printing not displayed on the above screen. preferences. Canceling on the printer The Cancel button is displayed on the control panel screen during printing.
  • Page 46 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Rearranging display items Click Custom Settings. The display items of Select Setting, Media Type, and Paper Size can be arranged as follows to display the ones you use normally right away.
  • Page 47 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer ❏ Drag and drop unnecessary items to Not Select Edit Item. Display. Change the display order and groups in List. Note: ❏ You can move and order items by dragging and When Delete Group is performed, the group dropping.

  • Page 48: Basic Operating Procedures (Mac)

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Click Show Details (or ) at the bottom of the Basic Operating screen. Procedures (Mac) Printing Procedure This section describes the basic procedure to print using the printer driver from a computer.
  • Page 49 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Retain Scale Select Color Matching from the list, and then click ColorSync. In the following procedure, the PDF or image data may be printed at a slightly reduced size even if the output size is Same as Paper Size.
  • Page 50 If the menus described in the previous section "Basic Printing Procedure" are not displayed, select the dedicated printer driver for the printer in Printer. The dedicated printer driver for this printer is displayed as follows. ❏ For USB connections EPSON SC-TXXXX...

  • Page 51: Canceling Printing

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer ❏ For network connections EPSON TXXXX or Canceling on the printer EPSON TXXXX-YYYYYY The Cancel button is displayed on the control panel *: "XXXX" is the product model number. "YYYYYY" is the last six screen during printing.
  • Page 52 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Note: When All printers is selected from Preset Available For, you can select the saved Presets from all printer drivers installed on your computer. The settings are saved to Presets. You can then select the settings you saved from Presets.

  • Page 53: Enlargements And Horizontal And Vertical Banners

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Enlargements and Note: ❏ When printing from applications designed expressly Horizontal and Vertical for horizontal or vertical banners, adjust printer driver settings as described in the application Banners documentation.

  • Page 54: Fitting Documents To The Width Of The Roll Paper

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer If the size is different, select the correct size from Fitting Documents to the Width the pull-down menu. of the Roll Paper “Basic Operating Procedures (Mac)” on page 48 Check the document size (or paper size) setting on the Printer Settings tab of the printer driver.

  • Page 55: Fitting Documents To The Output Size

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Fit Short Side to Roll Paper Width Fitting Documents to the Output Select this when you want to print with the print Size image enlarged to the maximum size for the loaded roll paper.
  • Page 56 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer If the size is different, select the correct size from Select the desired size from the Output Size the pull-down menu. pull-down menu. “Basic Operating Procedures (Mac)” on...

  • Page 57: Choosing A Print Size

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer “Basic Operating Procedures (Mac)” on Choosing a Print Size page 48 Check the document size (or paper size) setting Note: on the Printer Settings tab of the printer driver.

  • Page 58: Printing At Non-Standard Sizes

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Select the size specification method from Width, Printing at Non-Standard Length, and Scale to and then enter the setting value. Sizes The print image is enlarged or reduced so that it...
  • Page 59 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer ❏ If you select an aspect ratio in Fix Aspect Ratio Settings in Windows and select Landscape or Portrait for Base, you Display the Printer Settings tab of the printer...
  • Page 60 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer “Basic Operating Procedures (Windows)” Click + and then enter the paper size name. on page 42 Check other settings, and then start printing. Settings in Mac Open the page setup screen of the application...
  • Page 61 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Click OK to close the Custom Paper Sizes dialog box. Also close the printer driver's dialog box by clicking Cancel. Registration of the custom paper size is now complete.

  • Page 62: Multi-Page Printing (N-Up)

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Set Number of pages per sheet and Page Order Multi-Page Printing in the Print Layout dialog box. (N-up) If the Print page frames check box is selected, page frames are printed on each page.

  • Page 63: Folded 2-Sided Printing (Windows Only)

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Settings in Mac Folded 2-Sided Printing Display the Print dialog box, select Layout from (Windows only) the list, and specify the number of pages per sheet and so on.

  • Page 64: Poster Printing (Windows Only)

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Set Binding Edge and Binding Margin in the Poster Printing (Windows Folded Double-Side Setting dialog box. Only) A single page can be printed across multiple sheets. The sheets can then be joined together to form large posters (up to 16 times the original size).
  • Page 65 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Overlapping Alignment Marks Set Number of panels in the Poster dialog box. Prints guides for joining the paper with overlapping. The finished size is smaller only for the overlapping portions.
  • Page 66 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer The following section describes how to join four printed Ready the two top sheets and trim the excess pages together. from the left sheet by cutting along the line joining the two join guides (the centers of the X marks).
  • Page 67 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer With the two sheets overlapping, trim the excess Trim the bottom from the upper sheets by by cutting along the line joining the two cut cutting along the line joining the two guides (the guides (the lines to the left of the X marks).
  • Page 68 SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer With the two sheets overlapping, trim the excess Join the upper and lower sheets together. by cutting along the line joining the two cut Use an adhesive tape to stick the backs of the guides (the lines above the X marks).

  • Page 69: Printing Multiple Documents (Layout Manager) (Windows Only)

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer After joining all the sheets, trim off the borders by Printing Multiple cutting along the cut guides (outside the X marks). Documents (Layout Manager) (Windows Only) Documents created in different applications can be printed together in your choice of layout.

  • Page 70: Setting Procedures For Printing

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Sample Free Vertical/Horizontal Layout Click OK. When printing from an application, the Layout Manager screen opens. The print data is not printed, but one page is placed on the paper of the Layout Manager screen as one object.

  • Page 71: Saving And Recalling Settings

    SC-F500 Series User's Guide Printing with the Printer Driver from Your Computer Opening saved files Click Properties in the File menu and set the print settings in the printer driver dialog box. Right-click the printer icon ( ) on the Windows taskbar, and then click Layout Manager in the displayed menu.

  • Page 72: Printing Using The Hp-Gl/2 Or Hp Rtl

    SC-F500 Series User's Guide Printing Using the HP-GL/2 or HP RTL Mode from a Computer Check Paper Source and change the setting if Printing Using the necessary. The default setting is Roll Paper. When HP-GL/2 HP-GL/2 or HP RTL or HP RTL print data is sent, an error occurs if paper is not loaded for the paper source set here.

  • Page 73: Cad Application Settings

    SC-F500 Series User's Guide Printing Using the HP-GL/2 or HP RTL Mode from a Computer HP Designjet 750C C3195A Note: When HP-GL/2 or HP RTL printing is not performed properly The printer automatically determines whether normal printing from the printer driver or emulation printing of HP-GL/2 or HP RTL from the sent print data and then switches the print mode accordingly.

  • Page 74: Changing The Network Connection Methods

    SC-F500 Series User's Guide Changing the Network Connection Methods Switching to Wireless LAN Changing the Network Connection The SSID (network name) and password of the access point to which the printer is to be connected are Methods required. Confirm them in advance. The printer can be connected to a wireless LAN while the LAN cable is still connected.

  • Page 75: Directly Connecting Wirelessly (Wi-Fi Direct)

    SC-F500 Series User's Guide Changing the Network Connection Methods When input is finished, touch OK. Note: If a part of the displayed network (SSID) or device name, and so on cannot be seen because it is cut off Check the settings and then touch Start Setup.

  • Page 76: Using The Menu

    SC-F500 Series User's Guide Using the Menu Using the Menu Menu List The items and options available in the menu are described below. See the reference pages for more details on each item. Paper Setting The Paper Setting menu is displayed if paper is loaded.
  • Page 77 SC-F500 Series User's Guide Using the Menu Settings item Settings value Remove Display the removal method Feed/Cut Paper Backward, Forward, Cut Media Adjust Start Advanced Media Setting Platen Gap 1.6, 2.1, 2.6 (This is displayed when Custom Paper is selected in Paper Type.)
  • Page 78 SC-F500 Series User's Guide Using the Menu Settings item Settings value Cut Sheet(1 sheet) Remove Eject paper Media Adjust Start Change Paper Type/Paper Size Paper Type General Purpose/Textile Display supported paper types General Purpose/Rigid Others Paper Size A Series Display supported paper sizes...
  • Page 79 SC-F500 Series User's Guide Using the Menu Settings item Settings value Basic Settings (Details of each item U “General Settings - Basic Settings” on page LCD Brightness 1 to 9 Sound Mute On, Off Normal Mode Button Press 0 to 10...
  • Page 80 A Series Display supported paper sizes US-ANSI US-ARCH B Series (ISO) B Series (JIS) Others User-Defined Display paper size input screen Resolution Standard, 300dpi, 600dpi, 1200dpi Color Mode (Common) EPSON Standard (sRGB), Business Graphics, GIS, Line Drawing, Off (No Color Management)
  • Page 81 SC-F500 Series User's Guide Using the Menu Settings item Settings value HP-GL/2 Unique Settings...
  • Page 82 Left Edge, Center Mirror Image On, Off Line Merge On, Off Color Mode (HP-GL/2) EPSON Standard (sRGB), Business Graphics, GIS, Line Drawing, Off (No Color Management) Select Palette Software, Default, Palette A, Palette B Print Color Palette Print Define Palette...
  • Page 83 SC-F500 Series User's Guide Using the Menu Settings item Settings value Wired LAN Setup Start Setup (Displayed when connected to a wireless LAN.) Network Status Wired LAN/Wi-Fi Status Display current connection settings Wi-Fi Direct Status Print Status Sheet Print Connection Check...
  • Page 84 SC-F500 Series User's Guide Using the Menu Settings item Settings value Print Quality Adjustment Start Print Head Nozzle Check Start Head Cleaning Start Paper Guide Cleaning Start Reset Ink Level Display Important Notes Ink Level Setting Display Important Notes Replace Maintenance Box...

  • Page 85: Paper Setting Menu

    SC-F500 Series User's Guide Using the Menu Paper Setting menu Roll Paper menu ❏ The Paper Setting menu is displayed if paper is loaded. ❏ Media Adjust adjustment results, and settings in Advanced Media Setting and Manage Remaining Amount are stored for each paper type in Paper Type.
  • Page 86 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Platen Gap This is displayed when Custom Paper is selected in Paper Type. When registering Custom Paper, this is the Platen Gap (distance between print head and paper) for the paper selected in Change Reference Paper, so it does not normally need to be changed.
  • Page 87 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Setup Select whether to display/record (On) or not to display/ record (Off) the amount of remaining roll paper. Set to On to enable Remaining Amount and Remaining Alert.

  • Page 88: Auto Sheet Feeder Menu

    SC-F500 Series User's Guide Using the Menu Auto Sheet Feeder menu The Paper Setting menu is displayed if paper is loaded. *Default setting Settings item Settings value Explanation Media Adjust Start Run this adjustment when there is a problem with print results, or after registering custom paper settings.

  • Page 89: Cut Sheet(1 Sheet) Menu

    SC-F500 Series User's Guide Using the Menu Cut Sheet(1 sheet) menu The Paper Setting menu is displayed if paper is loaded. *Default setting Settings item Settings value Explanation Remove Touch to eject the loaded cut sheet (1 sheet) without printing.

  • Page 90: Printer Status Menu

    SC-F500 Series User's Guide Using the Menu Printer Status menu *Default setting Settings item Settings value Explanation Supply Status Displays the estimated free space remaining in the maintenance box and the product number. The shorter the bar is, the lower the remaining amount of space. Even if is displayed, you can still print until you are instructed to replace the box.

  • Page 91: Settings Menu

    SC-F500 Series User's Guide Using the Menu Settings menu General Settings General Settings - Basic Settings *Default setting Settings item Settings value Explanation LCD Brightness Adjust screen brightness. 1 to 9 (9 Sound Mute Setting this to On will mute the sound output when touching the...
  • Page 92 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Date/Time Enter the current date and time. Time Difference Set the difference with coordinated universal time (UTC) in 15 -12:45 to +13:45 (0.00 minute increments. In network environments with a time difference, set this as necessary when administrating the printer.
  • Page 93 SC-F500 Series User's Guide Using the Menu General Settings - Printer Settings *Default setting Settings item Settings value Explanation Paper Source Settings Error Notice Paper Size Notice Setting this to On will display an error message when the output size or paper type settings of print jobs sent to the printer differ from those settings in the printer.
  • Page 94 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Custom Paper Setting (Touching any of the registry numbers from 01 to 10 will display settings items.) Change Name Register and change the name of the custom paper settings. The name registered here is displayed in the Paper Type list.
  • Page 95 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Drying Time Drying Time per Select the time the print head pauses to allow drying after each pass. 0.0 to 10.0 seconds (0.0 Pass Choose from values between 0.0 and 10.0 seconds Depending on the paper type, the ink may take a while to dry.
  • Page 96 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Universal Print Settings Paper Source Select the paper source. If the paper is not loaded as in the set paper Roll Paper source, then an error will occur during printing.
  • Page 97 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Oversize The position at which the margin is added depends on the base output size setting, as shown below. ❏ When set to Auto Adds the value selected for page margin (area of...
  • Page 98 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Page Margin Select the top, bottom, left, and right margin values. 3 mm For a cut sheet, the top, bottom, left, and right margin values are 3 mm 5 mm regardless of the settings.
  • Page 99 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Resolution This setting is enabled when the resolution is not specified in the sent Standard print data. Standard prints at the resolution corresponding to the Paper Type setting for the paper selected in Paper Source and the 300dpi Print Quality setting.
  • Page 100 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Mirror Image Select whether to flip horizontally (mirror) using the center of the output size width as the basis line and then print (On) or print without flipping horizontally (Off).
  • Page 101 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Select Palette From the following selections, choose the palette that specifies the Software color and thickness of the logical pen. Default ❏ Software: Print according to the pen configuration set in the application, and ignore the built-in palette of the printer.
  • Page 102 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation PC Connection via USB Setting this to Enable allows access from a USB-connected Enable computer. Setting this to Disable does not allow access. Disable USB I/F Timeout Setting...
  • Page 103 SC-F500 Series User's Guide Using the Menu General Settings - Network Settings *Default setting Settings item Settings value Explanation Wi-Fi Setup Router (Connect via Wi-Fi) Disconnected or disabled This is displayed in gray. Touch this, and on the next screen touching Start Setup will display a Wi-Fi Setup Wizard menu, performing a connection operation.
  • Page 104 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Wi-Fi Direct Disconnected or disabled This is displayed in gray. Touch this, and then touch Start Setup on the next screen to display Start Setup. Touch Start Setup to enable Wi-Fi Direct and display the printer's SSID and password.
  • Page 105 SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Device Name Set the name of the printer to use on the network. TCP/IP Automatically assign the printer IP address using DHCP functionality Auto in the router. Manual Select this to manually assign a fixed IP address, then input the IP address, subnet mask, and other required information.
  • Page 106 These menus will only be displayed if the correct password is entered, preventing non-administrators from accidentally changing settings. Keep the password in a safe place. Should you forget the password, contact your dealer or Epson Support. Lock Setting Setting On will result in the administrator password being requested...

  • Page 107: Maintenance

    Using this function requires that the printer be connected to a network that can be connected to the Internet. Touch Start Checking to access the Epson website, and to start a search for new firmware. If there is a display indicating that there is new firmware, then follow the on-screen instructions to update the firmware.

  • Page 108: Printer Status/Print

    SC-F500 Series User's Guide Using the Menu Settings item Settings value Explanation Powerful Cleaning Start Run this when the faint or missing areas in the check pattern do not improve even after performing Head Cleaning three times in a row.

  • Page 109: Maintenance

    SC-F500 Series User's Guide Maintenance Refer to the following, and check the printed Maintenance check pattern for clogging. Example of clean nozzles Clearing a Clogged Print Head If none of the pattern is missing, the print head nozzles are not clogged. Touch...

  • Page 110: Power Ink Flushing

    SC-F500 Series User's Guide Maintenance If the nozzles are still clogged after performing Powerful After performing Power Ink Flushing, check the Cleaning, turn off the printer and leave it overnight or nozzles to see if the clogged nozzles have been longer.

  • Page 111: Refilling Ink And Replacing Consumables

    When using an industrial waste disposal company, make sure you also give them the Product Safety Data Sheet. You can download these from your local Epson Web site. Important: Make sure the color of the ink tank matches the Checking how much ink remains color of the ink you want to refill.
  • Page 112 SC-F500 Series User's Guide Maintenance While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink.

  • Page 113: Replacing Maintenance Box

    SC-F500 Series User's Guide Maintenance Replacing Maintenance Box Important: Do not leave the bottle in the tank. Otherwise, When the message The Maintenance Box is at the end the bottle could be damaged or ink may leak. of its service life. is displayed, you need to replace the maintenance box.

  • Page 114: Replacing The Cutter

    SC-F500 Series User's Guide Maintenance Replacing the Cutter Important: Until the fastener is closed securely, do not tilt Replace the cutter when it is not cutting paper cleanly. the Maintenance Box. Waste ink may leak. Supported cutter U “Options and Consumable Products”...
  • Page 115 SC-F500 Series User's Guide Maintenance Loosen the screw holding the cutter in place using a cross-head screwdriver and pull the cutter straight out. Important: Screw the cutter firmly, otherwise the cut position may be slightly shifted or skewed. Remove the protective material shown in the figure.
  • Page 116 SC-F500 Series User's Guide Maintenance Touch OK. The cutter moves and the protective sheet stuck to the blade comes off. Remove the protective sheet. Close the cutter cover.

  • Page 117: Problem Solver

    (1) Connect a computer and the printer using a USB cable. (Updates during recovery mode cannot use a network connection.) (2) Download the latest firmware from the Epson website, and start the update. Refer to the firmware download page for update methods.

  • Page 118: Troubleshooting

    SC-F500 Series User's Guide Problem Solver Troubleshooting Does the printer port setting match the printer connection port? Check the printer port. You cannot print (because the Click the Port tab in the printer Properties dialog and printer does not work) check the option selected for Print to the following port(s).
  • Page 119 “What to do When a Message is Displayed” on version number of the Windows internal driver. This page 117 differs from the Epson printer driver version that you installed. The printer stops printing. Is the status of print queue Pause? (Windows)

  • Page 120: The Printer Operates, But Nothing Prints

    SC-F500 Series User's Guide Problem Solver The printer operates, but nothing prints Confirm the printer operation. Print a nozzle check pattern. “Checking the print head for clogging and then cleaning” on page 109 If you can print the nozzle check pattern, the printer is not malfunctioning.

  • Page 121: The Prints Are Not What You Expected

    Check the paper Check that the paper is compatible with the printer, and that there are no wrinkles, folds, or bending. “Epson Special Media” on page 129 “Notes on Loading the Paper” on page 25 ❏ Check that the paper type setting matches the loaded paper, and if not, change it.
  • Page 122 SC-F500 Series User's Guide Problem Solver Ink drips Differences in color/light/dark If there are differences in color/light/dark, then handle these by following the process below. “The prints are not what you expected” on page 121 If these measures do not resolve the issue, check the following items.
  • Page 123 Document Size or Paper “Epson Special Media Table” on page 131 Size, the print may not be in the correct position or some of the data may not be printed. In this case, check the print settings.
  • Page 124 “Loading Roll Paper” on page 26 temperature? Touch Paper Setting - Roll Paper - Feed/Cut Epson special media should be used at normal room Paper from the Home screen. temperature (temperature: 15 to 25˚C, humidity: 40 to 60%). For information about paper such as thin paper...

  • Page 125: Feeding Or Ejecting Problems

    Media Type settings are Use Printer Settings. The amount of ink to be fired is controlled according Do not use paper that is damp. Also, Epson special to the media type. If the settings do not match the media should be left in the bag until you intend to use paper loaded, too much ink may be fired.
  • Page 126 “Epson Special Media” on page 129 Are you using the printer at normal room temperature? Epson special media should be used at normal room temperature (temperature: 15 to 25˚C, humidity: 40 to 60%). For information about paper from other manufacturers, see the documentation supplied with Unlock the center lock and open the roll paper the paper.
  • Page 127 SC-F500 Series User's Guide Problem Solver Close the roll paper cover and cut sheet cover. Open the front cover. When ejecting paper from the front, grasp the paper with both hands, and slowly pull it out towards you. When ejecting paper from the front, grasp the paper with both hands, and slowly pull it out towards you.

  • Page 128: Others

    The light is a light inside the printer. If ink gets on your hands, wash it off with The administrator password has been water or soap. lost Should you forget the administrator password, contact your dealer or Epson Support.

  • Page 129: Appendix

    Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 130 SC-F500 Series User's Guide Appendix Product Part number Explanation Stand (24") C12C933151 The stand comes with a paper basket. Roll Feed Spindle (24") C12C935701 This is the same as the roll paper spindle supplied with the printer.

  • Page 131: Supported Media

    SC-F500 Series User's Guide Appendix Supported Media We recommend you use the following Epson special media for high-quality printing results. Epson Special Media Table Epson paper supported by this printer is described below. (As of July, 2019). Roll Paper Paper name...

  • Page 132: Printable Area

    SC-F500 Series User's Guide Appendix Printable area Settings of Top/Bottom Margin Values Margins Top 3 mm/Bottom 3 mm = 3 mm This section describes the printable areas for the printer. = 3 mm If the print range settings in application software are...

  • Page 133: Cut Sheets (Auto Sheet Feeder)

    SC-F500 Series User's Guide Appendix Cut sheets (Auto sheet feeder) The gray area in the illustration below shows the printable area. The arrow in the illustration indicates the direction that the paper is ejected. Cut Sheet (1 sheet) The gray area in the illustration below shows the printable area.

  • Page 134: Moving Or Transporting The Printer

    SC-F500 Series User's Guide Appendix Moving or Transporting Important: the Printer When moving or transporting the product, be sure that it is level; do not tilt it at an angle or place it upside down. Otherwise, ink could leak. This section describes methods for moving and transporting the product.
  • Page 135 SC-F500 Series User's Guide Appendix Open the ink tank cover. Place the overturned transportation caps in the position shown in the illustration (transportation position). Open all ink tank caps. Remove the transportation caps. Turn over the transportation caps. Close the ink tank caps firmly.
  • Page 136 SC-F500 Series User's Guide Appendix Close the ink tank cover. Open all ink tank caps. Remove the transportation caps. Close all covers on the printer. For models with stands, close the paper basket. Turn off the printer, and unplug all cables, including the power cord and LAN cables, etc.

  • Page 137: When Transporting

    SC-F500 Series User's Guide Appendix Place the overturned transportation caps in the Close the ink tank cover. position shown in the illustration (transportation position). Check for print head nozzle clogging, and if these are clogged, carry out print head cleaning.

  • Page 138: System Requirements

    Appendix System Requirements Software for this printer can be used in the following environments. (As of July, 2019) Supported OS and other elements may change. For the latest information, see the Epson Web site. Printer Driver Windows Operating system Windows 10 / Windows 10 x64 Windows 8.1 / Windows 8.1 x64...

  • Page 139: Web Config

    SC-F500 Series User's Guide Appendix USB, Ethernet, or Wi-Fi Connection method with the printer * For details on the connection methods (interface specifications), see the following. “Specifications Table” on page 140 Web Config Windows Browser Internet Explorer 11, Microsoft Edge, Firefox...

  • Page 140: Specifications Table

    SC-F500 Series User's Guide Appendix Specifications Table Printer Specifications Temperature and humidity range for operating (the range shown by diagonal lines is recommended) Printer Specifications Printing method PrecisionCore inkjet technology Nozzle configura- 800 nozzles x 4 colors tion (Black, Cyan, Magenta, Yellow)

  • Page 141: For European Users

    SC-F500 Series User's Guide Appendix Interface Specifications Ink Specifications Standards Sublimation dye ink Black, Cyan, Magenta, Yellow IEEE802.11b/g/n Frequency Range 2.4 GHz Print quality guar- 25 days (from the day the ink tank antee expiry was refilled with an ink bottle)

  • Page 142: Where To Get Help

    Support Technical Support Web Before Contacting Epson Site If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting Epson's Technical Support Web Site provides help with information in your product documentation, contact problems that cannot be solved using the Epson support services for assistance.

  • Page 143: Help For Users In North America

    Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. ❏ Product usage questions or problems Before you call Epson for support, please have the ❏ Inquiries on repair service and warranty following information ready: ❏...

  • Page 144: Help For Users In Australia/New Zealand

    No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408, Epson Helpdesk Taiwan Epson Helpdesk is provided as a final backup to make 05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City sure our clients have access to advice. Operators on the...

  • Page 145: Help For Users In Thailand

    SC-F500 Series User's Guide Where To Get Help Epson HelpDesk World Wide Web (Phone: (65) 6586 3111) (https://www.epson.co.id) Our HelpDesk team can help you with the following ❏ Information on product specifications, drivers for over the phone: download ❏ Sales enquiries and product information ❏...

  • Page 146: Help For Users In Hong Kong

    603-56288222 Internet Home Page ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide Phone: 603-56288333 users with the following information: ❏...

  • Page 147: Help For Users In The Philippines

    - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

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