Epson SC-F2100 SERIES User Manual
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Epson SC-F2100 SERIES User Manual

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User's Guide
CMP0118-00 EN

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Summary of Contents for Epson SC-F2100 SERIES

  • Page 1 User's Guide CMP0118-00 EN...
  • Page 2 (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 3: Table Of Contents

    Exiting Epson Control Dashboard for DTG..24 Cleaning Locations and Cleaning Timing..60 Using EPSON Software Updater... . 25 Locations of Consumables and Replacement Timing.
  • Page 4 Replacement procedure....84 Contacting Epson Support....127 Disposing of Waste Ink.

  • Page 5: Viewing The Manuals

    Manuals icon is created on the desktop of the computer being used. The illustrations may differ slightly from the model you Double-click the EPSON Manuals icon on your are using. Please be aware of this when using the manual. desktop.
  • Page 6 Click the manual or item you want to view. Viewing Video Manuals The video manuals have been uploaded to YouTube. Click Epson Video Manuals from the top page of Online Manual, or click the following blue text to view the manuals.
  • Page 7 SC-F2100 Series User's Guide Introduction You can input and search for keywords, such as the names of items you want to confirm. For Windows Right click on a page in the PDF manual and select Find in the menu that is displayed to open the search toolbar.

  • Page 8: Printer Parts

    SC-F2100 Series User's Guide Introduction Printer Parts Front section Airflow vents Lets out air from the printer. Do not block the airflow vents. Leave a gap of at least 15 cm when installing near a wall. Printer cover Open when cleaning the inside of the printer.
  • Page 9 SC-F2100 Series User's Guide Introduction Movable base Moves the platen to the print position and the T-shirt loading position. Hooks Use this to hang the frame removed from the platen. “Loading on a Platen without a Grip Pad” on page 47 Platen installation plate A plate that supports the platen.

  • Page 10: Interior

    SC-F2100 Series User's Guide Introduction Interior Scale Guides the print head when it is operating. Except when performing maintenance, do not touch this as it could be damaged or soiled which may cause a malfunction. “Cleaning the scale and replacing the filter” on page 69 Carriage shaft A shaft that supports the carriage.
  • Page 11 SC-F2100 Series User's Guide Introduction Anti-drying caps Caps that close the print head nozzles to prevent them from drying while not printing. Replace it if a message is displayed. “Replacing the Head Cleaning Set” on page 88 Suction cap Sucks out the ink during head cleaning to unclog the nozzles.

  • Page 12: Rear Section

    SC-F2100 Series User's Guide Introduction Rear section AC inlet Connect the supplied power cable here. Waste ink outlet An outlet for the waste ink tube. Waste ink is ejected from here. They are on both the left and right sides.
  • Page 13 SC-F2100 Series User's Guide Introduction LAN port Connect the LAN cable here. Data light Indicates the network connection status and data reception by lighting or flashing. Connected. Flashing Receiving data. Status light Indicates the network transmission speed by the color of the light.

  • Page 14: Control Panel

    SC-F2100 Series User's Guide Introduction Control panel Plight (Power light) Indicates the printer's operational status by lighting or flashing. The power is on. Flashing The printer is operating such as receiving data, shutting down, or moving the movable base. The power is off.
  • Page 15 SC-F2100 Series User's Guide Introduction l button If you press this button while the menu is displayed, you move back a step in the following order: setting value -> setting item -> menu. “Menu Operations” on page 95 u/d buttons (Up/Down buttons) When menus are displayed, these buttons can be used to select a setting item or a setting value.

  • Page 16: Screen View

    SC-F2100 Series User's Guide Introduction Displays the platen size of the current print job. Icons Screen View are displayed as shown below depending on the platen size. : L, M, S, and XS size platens : Sleeve platen : Medium grooved platen...
  • Page 17 SC-F2100 Series User's Guide Introduction Normal Warning or Error Number of print outs/T-shirt types displayed The number of T-shirts to be printed specified dur‐ ing job sending or USB File List is displayed on the right, and the number of print outs is displayed on the left.

  • Page 18: Features

    White ink and pre-treatment liquid developed specially and platen. for Epson pigment ink textile printers. We have also provided High Speed Color Mode (selected during initial setup) which increases Ease-of-Use productivity by doubling the number of nozzles for each color.

  • Page 19: Notes On Usage And Storage

    Epson over the Internet. “Contents of the Software Disc” on page 23 Notes for using the printer...

  • Page 20: Notes For When Not Using The Printer

    SC-F2100 Series User's Guide Introduction ❏ Do not bend or tug the waste ink tube. Ink could “Notes on Handling White Ink” on page 21 spill inside or around the printer. ❏ If the printer is not used for a long time (with the ❏...

  • Page 21: Notes On Handling White Ink

    SC-F2100 Series User's Guide Introduction ❏ When installing ink cartridges for the first time, a ❏ Removed ink cartridges may have ink around the lot of ink is consumed to fill all parts of print head ink supply port, so be careful not to soil the nozzles to get the printer ready for printing.

  • Page 22: Notes On Handling T-Shirts (Media)

    SC-F2100 Series User's Guide Introduction ❏ If pre-treatment liquid is applied to a white or Note: light-colored T-shirt, the application side may turn While in White ink mode, White ink is still consumed yellow. Print soon after applying the pre-treatment during maintenance even when printing with color ink liquid and wash in water.

  • Page 23: Introducing The Supplied Software

    The following applications are available for Windows on the supplied software disc. When using a computer running on macOS or one without a disc drive, you can install the software from http://epson.sn. Install as required. More information can be found in the Network Guide (Online Manual) and the software's online help.

  • Page 24: Starting Epson Control Dashboard For Dtg

    Note: You cannot use the following functions when accessing To use it, start the Web browser and display the Epson from another computer. Run the software on the Control Dashboard for DTG screen. computer on which Epson Control Dashboard for DTG is installed.

  • Page 25: Using Epson Software Updater

    Change. Click the printer's icon and then click updated using EPSON Software Updater. Check for the OK on the next screen that is displayed. latest versions of the software from the Epson Web site. ❏ When removing Epson Control Dashboard for http://www.epson.com...
  • Page 26 Yes. If you are reinstalling the Epson communications drivers, restart the computer. macOS This section explains how to remove Epson Control Dashboard for DTG. Double-click Applications - Epson Software - Epson Control Dashboard2 - Epson Control Dashboard for DTG Uninstaller.

  • Page 27: Basic Printing

    SC-F2100 Series User's Guide Basic Printing T-shirts (commercially available) Basic Printing We recommend using a 100% cotton, thick fabric with a high weave density. You can load media with a cotton blend ratio of 100% to Preparation 50%. However, we recommend making a test print in advance since the print quality cannot always be guaranteed for some types of fabric.
  • Page 28 SC-F2100 Series User's Guide Basic Printing Pre-treatment liquid (consumable) Apply the diluted pre-treatment liquid to the T-shirt with a roller or spray bottle before printing. Pure water (commercially available) Dilutes the pre-treatment liquid. Pre-treatment liquid roller (option or commercially available) This is used to apply pre-treatment liquid to the T-shirts.

  • Page 29: Overview

    SC-F2100 Series User's Guide Basic Printing Overview This section explains the basic workflow from preparing a T-shirt before printing to post-treatment after printing. The following shows the procedure for sending a job from the Garment Creator supplied to the printer and then printing on a T-shirt.
  • Page 30 SC-F2100 Series User's Guide Basic Printing Removing the T-shirt (media) Remove the T-shirt from the printer. Post-treatment Fixate the ink to the T-shirt. “Fixating the Ink” on page 57...

  • Page 31: Before Printing

    Sedimentation may cause print quality to decline and nozzles to become clogged. Read the safety data sheet before use. You can download the safety data sheet from the Epson Web site. “Shaking and Replacing Ink Cartridges” on page 83 URL: http://www.epson.com...
  • Page 32 SC-F2100 Series User's Guide Basic Printing Opening the pre-treatment liquid Caution: ❏ Always wear protective eyewear, gloves, and a Cut the cardboard along the perforations, and mask when working. then remove the tap from inside. Should any pre-treatment liquid contact your...
  • Page 33 SC-F2100 Series User's Guide Basic Printing Remove the tap from the bag and check that the Make sure you keep the mouth of the tap facing hole is visible. up as shown in the illustration. If you cannot see the hole, turn the tap's handle section until the hole is visible.
  • Page 34 SC-F2100 Series User's Guide Basic Printing Amount of pre-treatment liquid to Note: apply You need to press the fibers flat to produce even whiteness. Use a heat press to fixate the Apply the diluted pre-treatment liquid to the T-shirt pre-treatment liquid since the fibers are not pressed with a roller or sprayer.

  • Page 35: Fixating The Pre-Treatment Liquid (Heat Press)

    SC-F2100 Series User's Guide Basic Printing Note: Important: You need to press the fibers flat to produce even ❏ Make sure you dry the pre-treatment liquid whiteness. Use a heat press to fixate the thoroughly. Insufficient drying time may cause pre-treatment liquid since the fibers are not pressed the print quality to decline.

  • Page 36: Creating And Sending Jobs

    SC-F2100 Series User's Guide Basic Printing Repeat printing Creating and Sending If you send a job from Garment Creator using the USB Jobs memory stick connected to the printer, it is automatically saved to the USB memory with the filename Epson_repeat_print.prn. When an You cannot print directly from commercially available Epson_repeat_print.prn file is saved to a USB memory...

  • Page 37: Preparing The Platen

    SC-F2100 Series User's Guide Basic Printing Depending on the thickness of the fabric being printed Preparing the Platen on, you also need to attach/remove the spacers in advance to adjust the platen height to the appropriate position. The following explains preparations for three points.

  • Page 38: Removing The Sheet

    SC-F2100 Series User's Guide Basic Printing Gently hold the section that was peeled off the Fold over the long edges of the grip pad and stick pad, and then stick the grip pad. them to the back of the platen without allowing the pad to loosen or sag.

  • Page 39: Switching From Polo To Zipper (Only When Using The Medium Grooved Platen)

    SC-F2100 Series User's Guide Basic Printing Place the platen on a flat surface with the back Peel off the grip pad from back to front. side facing up. Peel off the pad that has been folded over the edges. Note: Pads that have been stuck to the platen for a long time may be hard to peel off.

  • Page 40: Replacing Platens And Removing/Attaching Spacers

    SC-F2100 Series User's Guide Basic Printing Remove the screw. Replacing Platens and Removing/Attaching Spacers Prepare a cross-head screwdriver before removing the spacers. Buttons that are used in the following operations Remove the parts. Slide in the direction shown in (1), and then remove it.
  • Page 41 SC-F2100 Series User's Guide Basic Printing The thickness shown in the following table is the For fabric with a thickness of 9.0 to 17.0 mm total thickness of the fabric placed on the platen. Attach spacer b only. For fabric with a thickness of 15.0 to 24.0 mm Remove spacers a and b.
  • Page 42 SC-F2100 Series User's Guide Basic Printing If you do need to change the number of spacers, go to step 5. Loosen the fixing lever. Remove the platen gap adjustment lever. Use the cross-head screwdriver to remove the screws securing the platen installation plate.
  • Page 43 SC-F2100 Series User's Guide Basic Printing There is no particular stacking order when Tighten the fixing lever to secure the platen gap installing both spacers. adjustment lever. Install the platen gap adjustment lever in the direction shown below. Make sure the axes of the replacement platen fit into the holes.
  • Page 44 SC-F2100 Series User's Guide Basic Printing Installing the sleeve platen (1) Install the platen in the orientation shown in the illustration. After replacing the platen with a different size, we recommend you correct print misalignment (Head Alignment). (2) Align the fixing band with the groove on the top of the platen and wind it tightly.

  • Page 45: Load The T-Shirt (Media)

    SC-F2100 Series User's Guide Basic Printing Load the T-shirt so that the shoulders are at the Load the T-shirt (media) front. If you notice any creases on the T-shirt, use the heat press to iron them out before you start printing.
  • Page 46 SC-F2100 Series User's Guide Basic Printing Remove any lint from the printing surface, and Press the T-shirt lightly with the grip pad tool and press the fibers flat. move it vertically and horizontally from the There may be lint on the T-shirt if you have not edges as shown in the following illustration.

  • Page 47: Loading On A Platen Without A Grip Pad

    SC-F2100 Series User's Guide Basic Printing Important: Buttons that are used in the following operations The printer detects the highest part of the print surface and adjusts the height. If there are any creases or slack remaining as shown in the...
  • Page 48 SC-F2100 Series User's Guide Basic Printing Pull the parts of the shirt that extend beyond the Remove any lint from the printing surface, and platen to flatten the print surface. press the fibers flat. There may be lint on the T-shirt if you have not applied pre-treatment liquid.
  • Page 49 SC-F2100 Series User's Guide Basic Printing Using the supplied hook Important: Attaching the hook supplied with the printer as shown The printer detects the highest part of the print in the illustration allows you to hang the frame removed surface and adjusts the height. If there are any from the platen.

  • Page 50: Loading On Sleeve Platens

    SC-F2100 Series User's Guide Basic Printing ❏ Frames for XS size platens as well as sleeve Remove the frame from the platen. platens When using the hook, install the printer so that the hook is closer to you than the front edge of the stand.

  • Page 51: Loading On Medium Grooved Platens

    SC-F2100 Series User's Guide Basic Printing Important: Important: ❏ Load the T-shirt so that the side seams and Stretch the T-shirt so that there are no creases sleeve seams are not on the top. If there are or slack. However, if the T-shirts is stretched...
  • Page 52 SC-F2100 Series User's Guide Basic Printing Remove the frame from the platen. Pull the parts of the shirt that extend beyond the platen to flatten the print surface. Load the media so that the shoulders are at the front. Important:...

  • Page 53: Adjusting The Platen Gap

    SC-F2100 Series User's Guide Basic Printing Remove any lint from the printing surface, and Press down the frame of the platen so that it does press the fibers flat. not become loose. There may be lint on the media if you have not Tuck in the T-shirt around the frame so that it applied pre-treatment liquid.
  • Page 54 SC-F2100 Series User's Guide Basic Printing Move the platen gap adjustment lever to match Set the platen gap to a suitable value the scale to the adjustment start position. The position at which the width of the platen gap returns...
  • Page 55 SC-F2100 Series User's Guide Basic Printing Check if Platen Height Error is displayed on the If you have worked up to step 6 and then return to control panel. step 1 to re-adjust the platen gap, move the platen When the error is displayed gap adjustment lever by one scale to the smaller values.

  • Page 56: Starting And Canceling Printing

    SC-F2100 Series User's Guide Basic Printing Starting repeat printing Starting and Canceling If you send a job to a printer after connecting a USB Printing memory stick, you can keep printing the same job even after printing the specified number of copies. When Place shirt and press to start printing.is displayed...

  • Page 57: Fixating The Ink

    SC-F2100 Series User's Guide Basic Printing The optimum conditions vary depending on the Fixating the Ink type of heat press such as the manual adjustment type. Be sure to test the ink fixation result in advance to find the right pressure.

  • Page 58: Printing From A Usb Memory

    SC-F2100 Series User's Guide Basic Printing ❏ Number of data items: Up to 256 (prn files only) Printing from a USB Save the data in the root folder on the USB memory. If the data is saved in a sub-folder, it is not displayed even if Memory the USB memory stick is connected to the printer.

  • Page 59: Deleting

    SC-F2100 Series User's Guide Basic Printing Confirm that Select Print File is highlighted, and Select the job you want to delete, press the r button to display the preview screen, and then then press the r button. press Z to delete it.

  • Page 60: Maintenance

    SC-F2100 Series User's Guide Maintenance Maintenance When to Perform Various Maintenance Operations To maintain the print quality of the printer, you need to perform cleaning and replace consumables. If maintenance is not performed, print quality may decline, the printer's service life may be reduced, or you may be liable for the cost of any repairs.

  • Page 61: Locations Of Consumables And Replacement Timing

    Clean edges of the metal even after head cleaning “Clean Border of the Metal” on page 73 * If this message is displayed frequently, contact your dealer or Epson support. Locations of Consumables and Replacement Timing When to perform Component to be replaced...

  • Page 62: Other Maintenance

    SC-F2100 Series User's Guide Maintenance When to perform Component to be replaced See manual to clean scale and change DAir filter air filter. is displayed “Cleaning the scale and replacing the filter” on page 69 You can check the procedure in a video on YouTube.

  • Page 63: Preparation

    SC-F2100 Series User's Guide Maintenance Air filter (consumable) Preparation When cleaning the scale, use the cleaning cloth supplied with the air filter. Ready the following items before beginning cleaning and replacement. Soft cloth When the supplied parts have been completely used, This is used to clean the edges of the metal and to clean purchase new consumables.

  • Page 64: Cautions When Operating

    SC-F2100 Series User's Guide Maintenance ❏ Touch a metal object before starting operations to Cautions when operating disperse any static electricity. Caution: ❏ Always wear protective eyewear, gloves, and a mask when working. Should any waste ink or ink cleaner come into contact with your skin or enter your eyes or mouth, immediately take the following actions.

  • Page 65: Using Ink Cleaner

    SC-F2100 Series User's Guide Maintenance Pour an appropriate amount of ink cleaner into Using ink cleaner the cup supplied with the maintenance kit. The ink cleaner is used to clean the following parts. Do not use it on any other parts as this could damage the parts.

  • Page 66: Disposal Of Used Consumables

    In such cases, submit the “Safety data sheet” to the industrial waste disposal company. You can download it at your local Epson Web site. Confirm that the printer is on, and then press the - button. The Maintenance menu is displayed.
  • Page 67 SC-F2100 Series User's Guide Maintenance Note: After 10 minutes from the start of cleaning the suction caps, a screen is displayed and a buzzer sounds informing you that 10 minutes have elapsed. Press the Z button to continue the cleaning process. After 10 more minutes have passed, the buzzer sounds again.
  • Page 68 SC-F2100 Series User's Guide Maintenance After removing ink from the cap as shown below, Wipe the outside of the suction cap with a wide go to the next step. cleaning stick. When wiping the outside of the suction cap, remember to also wipe the top edge.

  • Page 69: Cleaning The Scale And Replacing The Filter

    SC-F2100 Series User's Guide Maintenance Use the cleaning cloth soaked in ink cleaner to Cleaning the scale and wipe away ink that has stuck to the scale. replacing the filter Important: Do not touch the carriage shaft inside the When cleaning the scale and replacing the air filter, the printer.
  • Page 70 SC-F2100 Series User's Guide Maintenance Grip the tab on the air filter and remove it. Important: ❏ Do not pull the scale with excessive force. If it is pulled with too much force, the right section may detach. Put the old air filter into the bag of the new air filter.

  • Page 71: Cleaning Around Head

    SC-F2100 Series User's Guide Maintenance Cleaning around head Disposing of Used Consumables U “Disposal” on page 66 If the printing surface and so on is dirty even after performing suction cap cleaning, fibers, such as lint, may have accumulated around the print head nozzles.
  • Page 72 SC-F2100 Series User's Guide Maintenance (1) Wipe the edges at the front and rear of the Open the printer cover. nozzle surface. After the print head has moved to the maintenance position, place a metal or plastic tray, or paper under the print head.

  • Page 73: Clean Border Of The Metal

    SC-F2100 Series User's Guide Maintenance Wipe the border of the metal on the left of the Clean Border of the Metal wiper unit using a soft, clean cloth dampened with water and wrung tight. If printing is not performed normally even after...

  • Page 74: Replacing White Ink

    SC-F2100 Series User's Guide Maintenance Wipe the border of the metal on the right of the Replacing White Ink flushing pad. When using the printer in White ink mode or color ink mode, you can switch the color mode as shown in the following table.
  • Page 75 SC-F2100 Series User's Guide Maintenance Remove the protective cover, and then press the Buttons that are used in the following operations Z button. Confirm that the printer is on, and then press the - button. The Maintenance menu is displayed.

  • Page 76: Cleaning The Print Head

    White ink using the Execute (Heavy) level. If this still does not improve the results, contact the Epson Support. “Cleaning the print head” on page 80 Note: Dispose of the removed charging unit.

  • Page 77: Prolonged Storage

    Cleaning cartridges and waste ink bottles (x2). Execute (Heavy) level. If this still does not improve the You may need new cartridges depending on the results, contact the Epson Support. remaining cleaning liquid. “Cleaning the print head” on page 80 “Options and Consumable Products”...

  • Page 78: Checking For Clogged Nozzles

    SC-F2100 Series User's Guide Maintenance Checking for clogged Loading media nozzles Buttons that are used in the following operations Print a nozzle check pattern to check if the nozzles are clogged. You need the following media to print the nozzle check pattern.

  • Page 79: Printing A Nozzle Check Pattern

    SC-F2100 Series User's Guide Maintenance • When L, M, S, and XS size platens are installed Secure the media with cellophane tape and so on to keep it in place. • When printing a nozzle check pattern from the printer with the medium grooved platen Place in the center of the platen.

  • Page 80: Cleaning The Print Head

    SC-F2100 Series User's Guide Maintenance For the procedure for printing the nozzle check pattern Cleaning the print head from Garment Creator, see the Garment Creator's online help. If the printed result is faint or has gaps, cleaning the print head may clear the clogged nozzles.
  • Page 81 SC-F2100 Series User's Guide Maintenance Nozzles are still clogged after performing head Buttons that are used in the following operations cleaning several times The edge of the metal may be soiled. Perform the following. “Clean Border of the Metal” on page 73 Press the - button.

  • Page 82: Correcting The Print Misalignment

    SC-F2100 Series User's Guide Maintenance Correcting the print Note: The check pattern is printed at the same size as the misalignment top surface of the platen installation plate. A small distance between the print head and the T-shirt Press the r button to display the Settings menu.

  • Page 83: Shaking And Replacing Ink Cartridges

    SC-F2100 Series User's Guide Maintenance Look at the printed check pattern, and check the Shaking and Replacing pattern number with the least lines. Ink Cartridges For example, in the following illustration "5" is the best pattern. Shaking Timing and frequency of shaking...

  • Page 84: Replacement Procedure

    Make sure the printer is on, and then remove the ink cartridge. Important: When replacing a cartridge, remove the new one Epson recommends the use of genuine Epson ink from the bag. cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of...
  • Page 85 SC-F2100 Series User's Guide Maintenance Close the cartridge cover. Important: Do not touch the IC chip on the top of the ink cartridge. The cartridge may not be recognized, or the printer may become unable to print properly. Hold the cartridge horizontally and shake it in both directions about 5 cm 15 times in 5 seconds.

  • Page 86: Disposing Of Waste Ink

    SC-F2100 Series User's Guide Maintenance If you need to replace the waste ink bottle before the Disposing of Waste Ink message is displayed, select Waste Ink Counter from the maintenance menu. Preparing and Replacement Maintenance menu U “Maintenance” on page 98...
  • Page 87 SC-F2100 Series User's Guide Maintenance Remove the waste ink tube from the used waste ink bottle, and insert it into the new waste ink bottle taking care not to spill any waste ink. Press the Z button. Place the caps onto the used waste ink bottle.

  • Page 88: Replacing The Head Cleaning Set

    SC-F2100 Series User's Guide Maintenance Replacing the Head Always choose a replacement head cleaning set that is specified for this printer. Cleaning Set “Options and Consumable Products” on page 114 Preparing and Replacement Timing Before starting this procedure, be sure to read the following: When Head cleaning set is nearing end of life.
  • Page 89 SC-F2100 Series User's Guide Maintenance Place your fingers in the groove on the back of the Insert the new wiper unit. wiper unit, and tilt it forward a little. Place on the attachment point and press down until you hear a click.
  • Page 90 SC-F2100 Series User's Guide Maintenance Hold it at an angle and wait until the waste ink Press the lever forwards, and then place the holes stops dripping from the flushing pad. Remove in the anti-drying cap over the two poles on the and place it on the metal tray.

  • Page 91: Tube Washing

    SC-F2100 Series User's Guide Maintenance Place the removed flushing pad in the packaging Tube Washing that contained the new flushing pad. Because sedimentation occurs easily in White ink, the whiteness may decline or result in uneven white printing if you continue printing in white. You therefore need to clean the tubes to improve print quality.
  • Page 92 SC-F2100 Series User's Guide Maintenance Confirm that the printer is on, and then press the Setting (color) New cartridge - button. ❏ Color Ink Cyan ink x1 The Maintenance menu is displayed. ❏ Magenta ink x1 ❏ Press the d/u buttons to highlight Tube Yellow ink x1 Washing, and then press the r button.
  • Page 93 SC-F2100 Series User's Guide Maintenance Prepare a Cleaning cartridge. When recharging the ink is complete, the screen on the control panel returns to the Ready screen from Information and so on. Important: Do not touch the IC chip on the top of the cartridge.

  • Page 94: Clean The Platen Without Grip Pad

    SC-F2100 Series User's Guide Maintenance Clean the Platen without Grip Pad Check that the platen is ejected forward. If it is not ejected, press the } button to move the platen forward. Turn off the printer and check that the displayed screen disappears.

  • Page 95: Using The Control Panel Menu

    SC-F2100 Series User's Guide Using the Control Panel Menu Using the Control Panel Menu Menu Operations The steps for displaying the various menus are shown below. * The operation performed when you press the Z button depends on the selected item.

  • Page 96: Menu List

    SC-F2100 Series User's Guide Using the Control Panel Menu Menu List The items and options available in the menu are described below. See the reference pages for more details on each item. Maintenance For more information on these items, see U “Maintenance”...
  • Page 97 SC-F2100 Series User's Guide Using the Control Panel Menu USB File List For more information on these items, see U “USB File List” on page 100. Setting Item Setting Select Print File xxxxxxxxxxxxxxxxxxxxxx x to xxx pages Delete Print File...

  • Page 98: Menu Descriptions

    SC-F2100 Series User's Guide Using the Control Panel Menu Menu Descriptions Maintenance * Default Settings Setting Item Setting Description Nozzle Check Press the Z button to print a nozzle check pattern. Visually inspect the printed pattern and perform head cleaning if you notice faint or missing areas.

  • Page 99: Printer Setup

    SC-F2100 Series User's Guide Using the Control Panel Menu Setting Item Setting Description Cleaning around head Select Yes to move the platen and print head to the maintenance position. Make sure you select Yes from the menu and then perform cleaning.

  • Page 100: Usb File List

    SC-F2100 Series User's Guide Using the Control Panel Menu Setting Item Setting Description Head Alignment If print results are grainy or blurry, perform Head Alignment to realign the print head for each platen size. Visually inspect the printed check pattern, and then enter the adjustment value for the pattern with the least visible lines.

  • Page 101: Administrator Menu

    SC-F2100 Series User's Guide Using the Control Panel Menu Administrator Menu * Default Settings Setting Item Setting Description Network Setup IP Address Setting Select whether to use DHCP to set the IP address (Auto), or to set the Auto address manually (Panel). When you select Panel, set the IP Address, Panel Subnet Mask, and Default Gateway.
  • Page 102 SC-F2100 Series User's Guide Using the Control Panel Menu Setting Item Setting Description Power On Cleaning This is only available in White ink mode. On: Cleaning is performed when the initial operation is complete after the power is turned on and before starting printing for the first time, and then cleaning is also done periodically after that.
  • Page 103 SC-F2100 Series User's Guide Using the Control Panel Menu Setting Item Setting Description Reset All Settings Select Yes to revert all setting values to their default values expect for the following. ❏ Date & Time ❏ Language ❏ Maintenance Mode Even if you perform a reset, the mode currently being used (White ink mode, Color ink mode, High-speed color mode) is not changed.

  • Page 104: Problem Solver

    See manual to clean caps. “Cleaning the Suction Cap” on page 66 If this message is displayed frequently, contact your dealer or Epson support. Head cleaning set is nearing end of It is nearly time to replace the head cleaning set (wiper unit, anti-drying caps, and flushing life.

  • Page 105: When A Maintenance Call/Service Call Occurs

    Use Epson Control Dashboard for DTG to update the firmware again. Restart the printer. If this message appears on the LCD panel again, contact your dealer or Epson Support. Command Error Press the + button to cancel the print job and check the following points.
  • Page 106 Turn the printer on and off several times. If the same call for service is displayed on the LCD panel, contact your dealer or Epson Support for assistance. Tell them the call for service code is "XXXX".

  • Page 107: Troubleshooting

    SC-F2100 Series User's Guide Problem Solver Troubleshooting Is the USB hub recognized correctly? Check if the USB hub is recognized correctly on the computer. If the computer correctly recognizes the You cannot print (because the USB hub, disconnect all USB hubs from the computer...

  • Page 108: Print Results Are Not What You Expected

    SC-F2100 Series User's Guide Problem Solver Check the printer operations. Are there fibers stuck to the border of the metal on the path for the print head? Print a nozzle check pattern. Because a nozzle check pattern can be printed without connecting to a...
  • Page 109 Are you using genuine Epson ink cartridges? Vivid colors may appear as lines depending on the This printer is developed for use with Epson ink amount of ink fired and the unevenness of the T-shirt cartridges. If you use non-Epson ink cartridges, the surface.
  • Page 110 If the nozzles are clogged, nozzles do not fire ink and for White ink using the Execute (Heavy) level. If this the print quality declines. Print a nozzle check pattern. still does not improve the results, contact the Epson “Checking for clogged nozzles” on page 78 Support.

  • Page 111: Others

    SC-F2100 Series User's Guide Problem Solver Others Have you optimized the temperature and pressure of the heat press? The temperature of the heat press decreases when The control panel display keeps you press a T-shirt that has had pre-treatment liquid turning off.
  • Page 112 Check that there is no dust or ink cleaner remaining on the scale. If this message appears on the LCD panel again, contact your dealer or Epson Support. The printer status and log are printed over the edges of the paper...

  • Page 113: Printing Does Not Start

    SC-F2100 Series User's Guide Problem Solver Are you using a USB memory stick with a slow reading speed? If you use a USB memory stick with a slow reading speed (4.63 MB/sec or less) when printing from a USB memory stick, the print head stops at times during printing and printing continues.

  • Page 114: Appendix

    * Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be...
  • Page 115 SC-F2100 Series User's Guide Appendix “Shaking and Replacing Ink Cartridges” on page 83 Others Product name Product Explanation number Cleaning cartridge T7360 For washing the print head and washing the tubes. Pre-treatment Liquid T7361 20 liters. Dilute before use. “Using Pre-treatment Liquid” on page 31...
  • Page 116 SC-F2100 Series User's Guide Appendix Product name Product Explanation number Medium Grooved Platen C12C933961 This platen allows you to print correctly on polo shirts as (except for SC-F2180) well as shirts with zippers and buttons. Printable area: Equivalent to the area for M size platen...

  • Page 117: Notes When Moving Or Transporting The Printer

    SC-F2100 Series User's Guide Appendix Notes When Moving or Preparing to Move Transporting the Printer This section explains how to move the printer on the same floor without any changes in the floor level. See the following for instructions on moving the printer to This section explains how to move or transport the another floor or building.

  • Page 118: Setting Up The Printer After Moving

    SC-F2100 Series User's Guide Appendix Adjust the print head misalignments, and then check the print quality. “Correcting the print misalignment” on page 82 Transporting the Printer When transporting the printer, protect the printer from shock and vibration using the protective materials and packing materials used when it was initially delivered after preparing the printer for the move.
  • Page 119 SC-F2100 Series User's Guide Appendix You cannot print on certain areas inside each platen Sleeve platen frame or certain areas from the top, bottom, left, or right You cannot print on certain areas from the raised of the edge of the top plate. The areas indicated by A and section inside the platen frame.

  • Page 120: Media Thickness

    SC-F2100 Series User's Guide Appendix Table Showing the Scale on the Label and the Media Thickness The following table shows the connection between the scale on the label and the approximate media thickness. When an L, M, or S size grip pad covered platen is installed...
  • Page 121 SC-F2100 Series User's Guide Appendix When an L, M, or S size platen without a grip pad or an XS size platen is installed: Scale on label Spacers and media thickness (mm) a only b only None Supports 6.0 mm thick Supports 10.0 mm thick...
  • Page 122 SC-F2100 Series User's Guide Appendix When a sleeve platen or a medium grooved platen is installed Scale on label Spacers and media thickness (mm) b only None Supports media 6.0 mm thicker than b only • <1.0 • • •...

  • Page 123: System Requirements

    For the latest information, see the Epson Web site. Epson Control Dashboard for DTG Important: Make sure the computer on which the Epson Control Dashboard for DTG is installed meets the following requirements. If these requirements are not met, the software cannot monitor the printer correctly.

  • Page 124: Garment Creator

    SC-F2100 Series User's Guide Appendix Display resolution 1024 x 768 or higher Communication interface High Speed USB Ethernet 1000Base-T Browser Safari 6 or later Garment Creator Windows Operating systems Windows 7 SP1 / Windows 7 x64 SP1 Windows 8 / Windows 8 x64 Windows 8.1 / Windows 8.1 x64...

  • Page 125: Specifications Table

    SC-F2100 Series User's Guide Appendix Specifications Table Printer Specifications Socket interval 128 mm Printer Specifications Socket diameter 19.9 mm Printing method On-demand ink jet Available 23.5 to 31.5 mm heights Nozzle configuration Thickness of 7.5 mm (4 points) White ink mode...
  • Page 126 SC-F2100 Series User's Guide Appendix Cleaning cartridge specifications Warning: This is a class A product. In a domestic environment Capacity 700 ml this product may cause radio interference in which Cartridge (W) 40 x (D) 305 x (H) 110 mm...

  • Page 127: Where To Get Help

    Support Technical Support Web Before Contacting Epson Site If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting Epson's Technical Support Web Site provides help with information in your product documentation, contact problems that cannot be solved using the Epson support services for assistance.

  • Page 128: Help For Users In North America

    Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. ❏ Product usage questions or problems Before you call Epson for support, please have the ❏ Enquiries on repair service and warranty following information ready: ❏...

  • Page 129: Help For Users In Australia

    (R.O.C.) 04-23805000 04-23806000 No.530, Sec. 4, Henan Epson Helpdesk is provided as a final backup to make Rd., Nantun Dist., sure our clients have access to advice. Operators on the Taichung City 408, Helpdesk can aid you in installing, configuring and Taiwan operating your Epson product.

  • Page 130: Help For Users In Thailand

    SC-F2100 Series User's Guide Where To Get Help ❏ Sales enquiries and product information ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail ❏ Product usage questions or problems Epson Hotline ❏ Enquiries on repair service and warranty ❏ Sales enquiries and product information Help for Users in Thailand ❏...

  • Page 131: Help For Users In Hong Kong

    ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 Internet Home Page Epson Hong Kong has established a local home page in ❏ Enquiries on repair services & warranty, product both Chinese and English on the Internet to provide usage and technical support (Techline)

  • Page 132: Help For Users In The Philippines

    - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

  • Page 133: Software License Terms

    SC-F2100 Series User's Guide Software License Terms Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Bonjour Programs"). We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product.
  • Page 134 SC-F2100 Series User's Guide Software License Terms 1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/ or any respective portions thereof. When code is released as a series of files, a Modification is: (a) any addition to or deletion from the contents of a file containing Covered Code;...
  • Page 135 SC-F2100 Series User's Guide Software License Terms 2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/or Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as in related documentation, stating that Source Code of the Covered Code is available under the terms of this License with information on how and where to obtain such Source Code.
  • Page 136 SC-F2100 Series User's Guide Software License Terms 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies.
  • Page 137 SC-F2100 Series User's Guide Software License Terms (c) automatically without notice from Apple if You, at any time during the term of this License, commence an action for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement against You in that instance.

  • Page 138: Openssl License/Original Ssleay License

    SC-F2100 Series User's Guide Software License Terms EXHIBIT A. "Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved. This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple Public Source License Version 2.0 (the 'License'). You may not use this file except in compliance with the License.
  • Page 139 SC-F2100 Series User's Guide Software License Terms notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project...
  • Page 140 SC-F2100 Series User's Guide Software License Terms * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, * STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) * ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED * OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 141 SC-F2100 Series User's Guide Software License Terms * except that the holder is Tim Hudson (tjh@cryptsoft.com). * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed. * If this package is used in a product, Eric Young should be given attribution * as the author of the parts of the library used.

  • Page 142: Other Software Licenses

    SC-F2100 Series User's Guide Software License Terms * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE * ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE...
  • Page 143 SC-F2100 Series User's Guide Software License Terms Redistributions of source code (in whole or in part) must retain the above copyright notice, definition, disclaimer, and this list of conditions. Redistributions in binary form (compiled executables and libraries) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided with the distribution.

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