LG Pro Centric 55ET960H Setup Manual
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LG Pro Centric 55ET960H Setup Manual

Lodging guest interactive commercial mode setup guide
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© Copyright 2019 LG Electronics U.S.A., Inc.
Lodging Guest Interactive Pro:Centric 
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
55ET960H
65ET960H
EXPERIENCED INSTALLER
EZ-Manager Wizard
pages 23 – 34
Custom Master TV Setup
pages 51 – 53
Cloning Procedures
pages 54 – 60
P/N: 206-4350 (Rev A)
®
TVs

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Summary of Contents for LG Pro Centric 55ET960H

  • Page 1 Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER EZ-Manager Wizard pages 23 – 34 Custom Master TV Setup pages 51 – 53 Cloning Procedures pages 54 – 60 P/N: 206-4350 (Rev A) © Copyright 2019 LG Electronics U.S.A., Inc.

  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 16. Power Cord Caution: Check the TV specifications in the Owner’s Keep these instructions. Manual to determine power requirements. Heed all warnings. Periodically examine the cord of your appliance, and if its Follow all instructions. appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced Do not use this apparatus near water.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 26. Keep the product away from direct sunlight. (Continued from previous page) 27. When mounting a TV on the wall, make sure that none of the 21. Outdoor Antenna Grounding electrical cabling bears any of the weight of the TV. Install in If an outside antenna or cable system is connected to the accordance with the manufacturer’s instructions.

  • Page 5: Table Of Contents

    Table of Contents Safety Warnings ........2 Importing a Clone File.

  • Page 6: Commercial Mode Overview

    TV’s CPU or Protocol Translation Controller (PTC), or it resides in a Pro:Centric application or an external device from the solution provider. These TV models support several different operational modes: LG’s Free-To-Guest (FTG) Mode via the TV CPU, Application Tuning Mode (ATM) with Pro:Centric application, or Pass-through Mode (default). When in Pass-through Mode, these TV models can also be externally controlled via Multiple Protocol Interface (MPI) or TV-Link Tuner (TLT) interface (RS-232C).

  • Page 7: Ftg Mode

    Commercial Mode Overview (Cont.) Installer Menu To create a Master TV Setup, you will need to know how to access the PTC INSTALLER MENU commercial controller (PTC) Installer Menu and make changes to the xxET960H default values as required. If necessary, familiarize yourself with the CPU - CTV Installer Menu and how to make and save changes.
  • Page 8 • TV Zoning (including channel restrictions by Zone) and Wi-Fi Zoning options for location-specific configuration. LG’s Cloud Configuration Tool enables you to create an FTG Configuration (.tlx) file, which may be used to configure the CPU for FTG Mode. Configuration utilities enable you to create/edit an FTG Channel Map and configure Installer Menu settings.

  • Page 9: Application Tuning Mode / Pro:centric Direct

    While the TV is in Application Tuning Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • While it is possible to update a TV’s Installer Menu and/or Setup Menu settings locally using a USB memory device / Clone (.tlx) file, any Pro:Centric Direct configuration changes are typically made...
  • Page 10 Commercial Mode Overview (Cont.) ASPECT RATIO Aspect Ratio Function Menu TV Setup Menus Sound Out Indicates the TV is not in Shows that the TV is in Aspect Ratio Pass-through Mode . While Pass-through Mode . 16:9 Audio Mode the TV is in this mode, Just Scan Installer Menu settings can General...

  • Page 11: Pro:centric Operation

    Pro:Centric Operation These TV models support LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML application. Only one application may be implemented at a time. The following sections provide an overview of the application features and functionality. Interactive Menu Features...
  • Page 12 Pro:Centric Operation (Cont.) Example: Pro:Centric Java (GEM) Application Portal Example: Pro:Centric Direct HTML Application Portal 206-4350...

  • Page 13: Pro:centric Java Application Setup

    TV in Factory Default State When the TV is in a factory default state, LG’s First Use Wizard provides automated or manual options for configuring the TV’s Pro:Centric server settings. See “First Use Wizard” on pages 16 to 17 for further information.

  • Page 14: Pro:centric Direct Html Application Setup

    TV in Factory Default State When the TV is in a factory default state, LG’s First Use Wizard provides automated or manual options for configuring the TV’s Pro:Centric server settings. See “First Use Wizard” on pages 16 to 17 for further information.
  • Page 15 Pro:Centric Operation (Cont.) TV in Application Tuning Mode If the TV is already in Application Tuning Mode, use a Master TV of the same model to create and export a Clone (.tlx) file with the desired settings for Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL.

  • Page 16: First Use Wizard

    • If you plan to create a customized Master TV Setup using the procedure described on pages 51 to 53, be sure to exit the LG First Use Wizard in order to avoid setup conflicts or setting modes that may cause unintended behavior or restrict the custom setup procedure. See also “Initiate Configuration or Exit the First Use Wizard”...

  • Page 17: Initiate Configuration Or Exit The First Use Wizard

    Zone, Wi-Fi Zone, Label, and/or Room Number settings, from this point, the EZ-Manager Wizard can proceed through each of the configuration steps with no further user interaction. WELCOME TO LG’S FIRST USE WIZARD Select the desired option, and then select START to continue.

  • Page 18: Basic Settings Wizard

    Basic Settings Wizard This section describes the configuration options available when you select “Basic Settings” from the First Use Wizard / Welcome screen. You can select the “BACK” button, where available, to check previous settings, as necessary. Note: Each Basic Settings Wizard step is allotted a 10-second time frame after which the wizard proceeds without user interaction.
  • Page 19 Basic Settings Wizard (Cont.) (Continued from previous page) Note: If a cable is not currently connected between the TV and the network and you do not want to configure/complete configuration of network settings at this time, you can select/highlight SKIP, and press the Wheel (OK) button on the Installer Remote to continue to the next step. Configure a Wired Network Connection NETWORK SETTINGS Configure network settings.
  • Page 20 Basic Settings Wizard (Cont.) (Continued from previous page) Configure a Wireless (Wi-Fi) Network Connection NETWORK SETTINGS Configure network settings. Network Connection Type Wireless (Wi-Fi) Wireless (Wi-Fi) Network Network A Advanced Options IPv6 Disabled Automatically Assign IP Address IP Address 10.1.2.3 255.255.255.0 BACK NEXT...
  • Page 21 4. In the Voice Service Coverage screen, use the arrow keys on the Installer Remote to select/ highlight each field in turn—LG Service Country or Service Area Zip Code—and then press the Wheel (OK) button. Then, use the up/down arrow keys to select the applicable value from the drop-down list of options for the selected field.
  • Page 22 Basic Settings Wizard (Cont.) (Continued from previous page) 5. The Channel Tuning screen is the final step of the Basic Settings Wizard. CHANNEL TUNING If you intend to run Channel Tuning, first select the tuning band you would like to use. Select the tuning band you would like to use Cable Standard This wizard will continue automatically in 10 seconds.

  • Page 23: Ez-Manager Wizard

    EZ-Manager Wizard This section describes the EZ-Manager Wizard that is initiated when you select “Solution Settings” from the First Use Wizard / Welcome screen. Note: If the Pro:Centric server is configured on the system/network and if no location-specific settings are required in the TV, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can simply turn ON the TV, and once initiated, the wizard will proceed through each of the configuration steps with no further user interaction.

  • Page 24: Zones And Room Number Assignments

    EZ-Manager Wizard (Cont.) (Continued from previous page) Use the Up/Down arrow keys on the Installer Remote to navigate between options on this screen. • If you do not intend to install a Pro:Centric server on this system and you do not wish to use the wizard’s Zoning, network settings, or USB configuration options, exit the wizard as follows: Select NO PRO:CENTRIC, and then press the Wheel (OK) button.

  • Page 25: Network Settings

    EZ-Manager Wizard (Cont.) EZ-Manager Wizard (Cont.) (Continued from previous page) Note: Zoning features are only applicable for TVs that will be configured using a “.tlx” file (local or remote configuration). 1. Complete the appropriate field(s) as described below. Use the Up/Down arrow keys on the Installer Remote to navigate between each of the fields.
  • Page 26 EZ-Manager Wizard (Cont.) (Continued from previous page) Configure a Wired Network Connection NETWORK SETTINGS Configure network settings. Network Connection Type Wired (Ethernet) Advanced Options IPv6 Disabled Automatically Assign IP Address IP Address 10.1.2.3 Subnet Mask 255.255.255.0 BACK a. If not already done, connect the appropriate cable between the TV and the network. b.
  • Page 27 EZ-Manager Wizard (Cont.) (Continued from previous page) Configure a Wireless (Wi-Fi) Network Connection NETWORK SETTINGS Configure network settings. Network Connection Type Wireless (Wi-Fi) Wireless (Wi-Fi) Network Network A Advanced Options IPv6 Disabled Automatically Assign IP Address IP Address 10.1.2.3 255.255.255.0 BACK CONNECT a.

  • Page 28: Configure Pro:centric Settings

    EZ-Manager Wizard (Cont.) Configure Pro:Centric Settings Once you select “NEXT” from the TV Configuration Options screen, the Searching for Pro:Centric Server screen is displayed, and you have the following options: • You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance (E-Z Installation) files to download.
  • Page 29 EZ-Manager Wizard (Cont.) (Continued from previous page) If the process is successful, no further user interaction is required, though, in some instances, where the option (for example, “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process. PROCESSING THE PRO:CENTRIC CONFIGUR...
  • Page 30 EZ-Manager Wizard (Cont.) (Continued from previous page) Manual Pro:Centric Configuration 1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select MANUAL PRO:CENTRIC at the bottom of the screen, and then press the Wheel (OK) button.
  • Page 31 EZ-Manager Wizard (Cont.) (Continued from previous page) 3. Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields. RF Configuration a) In the Media Type field, use the Left/Right arrow keys to select RF. b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel.

  • Page 32: Usb Configuration

    EZ-Manager Wizard (Cont.) (Continued from previous page) • To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the arrow keys to select SEARCH and press the Wheel (OK) button to verify the configuration data provided in step 3. When the data is verified, the “SEARCH” button becomes a “NEXT” button.
  • Page 33 EZ-Manager Wizard (Cont.) (Continued from previous page) • Ensure the USB device to be used has been formatted with FAT format. • When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames. • Refer to “Ez Download Utility” on pages 35 to 39 for further information on the Ez Download utility. •...
  • Page 34 EZ-Manager Wizard (Cont.) (Continued from previous page) 3. If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the file(s) you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and press the Wheel (OK) button.

  • Page 35: Ez Download Utility

    Ez Download Utility The Ez Download utility, available from the TV Manager, enables you to select multiple files at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to a TV: •...

  • Page 36: Accessing And Using The Ez Download Utility

    Ez Download Utility (Cont.) Accessing and Using the Ez Download Utility 1. If it is not ON already, turn ON the TV. 2. The next step depends on whether the First Use Wizard appears on the screen when you turn ON the TV: •...
  • Page 37 Ez Download Utility (Cont.) (Continued from previous page) Note: Ez Download is always selected by default when you initially access the TV Manager. Also note that Diagnostics is for service use only. 6. If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the file(s) you wish to use.
  • Page 38 Ez Download Utility (Cont.) (Continued from previous page) 8. To select a file: • Use the arrow keys on the Installer Remote to select/highlight the appropriate file type field, and then press the Wheel (OK) button. A list of available files is displayed to the right of the file type fields. In the case of image/ icon/video files, once you select the initial “Download Image File(s)”...
  • Page 39 Ez Download Utility (Cont.) (Continued from previous page) 10. When you are ready to continue, use the arrow keys on the Installer Remote to select DOWNLOAD, and then press the Wheel (OK) button. Download/update progress will be displayed on the screen. Do NOT remove the USB device while downloads/updates are in progress.

  • Page 40: Installer Menu

    Installer Menu descriptions in this document if you are configuring the TV CPU using an FTG Configuration (.tlx) file created using LG’s Cloud Configuration Tool. Refer to the table on pages 42 and 43 for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing.

  • Page 41: Navigating Within The Installer Menu

    Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV models. Acronym Description CPU-CTV Pass-through Mode with Channel Lineup in CPU CPU-FTG FTG Mode via CPU...
  • Page 42 Installer Menu (Cont.) Installer Menu Items 000 through 071 Item Function Value Range Default Value Brief Description of Function INSTALLER SEQ 0 – 3 Leave default set to 0. Selects the number of hours of inactivity allowed before the TV automatically POWER MANAGE 0 –...
  • Page 43 Installer Menu (Cont.) Installer Menu Items 073 through 122 Item Function Value Range Default Value Brief Description of Function If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT CH NOT AVBLE 0 / 1 AVAILABLE”...

  • Page 44: Detailed Descriptions Of Installer Menu Items

    Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE 1 to 135 or 253). The time at which this event occurs depends Specifies entry sequence to the Installer Menu. on the setting of item 121 UPDATE TIME HR. See item 119 and 121 descriptions for further information.
  • Page 45 Installer Menu (Cont.) 005 - CHAN LOCK (Channel Lock) 010 - MUTE DISABLE Channel Lock is ideal if the system must always be on the same Enables or disables the sound Mute function. If set to 1, sound channel. If set to 1, Channel Lock is enabled and it is not possible cannot be muted.
  • Page 46 Set to 1 to enable display panel rear Aux (AV) input. Set to 0 to Disabled External Speaker (Optical) disable display panel rear Aux (AV) input. Enabled LG Sound Sync (Optical) 041 - SIMPLINK EN Disabled LG Sound Sync (Optical) Set to 0 to disable the SIMPLINK feature. Set to 1 to enable...
  • Page 47 Installer Menu (Cont.) Note: Values 10 & 11 are only available if item 041 SIMPLINK EN 078 - UPN MSB (UPN Most Significant Byte) is set to 1 (enabled). User programmable number, most significant byte readable by MPI command. Note: Not linked to serial number. Note: If a SIMPLINK-enabled device is connected to the TV and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK 079 - UPN MSB-1 (UPN Most Significant Byte-1)
  • Page 48 Fixed 0.20 Watts If set to 0 (default), the TV’s MMR (Magic Motion Remote) feature is enabled, and a compatible LG MMR may be used with the TV. If Fixed 0.50 Watts set to 2, the MMR feature is disabled.
  • Page 49 Installer Menu (Cont.) 104 - START MINOR CHANNEL Note: Pro:Centric updates are downloaded from the Pro:Centric When a digital (ATSC) Start Channel has been specified for item server to the TV when the TV is turned OFF. While Pro:Centric 004 STRT CHANNEL, this item sets the Minor Start Channel updates are in progress, it is not possible to turn ON the TV.
  • Page 50 Installer Menu (Cont.) If the TV display is ON when a Wake For Update event is to occur, the update will take place the next time the TV is turned OFF. Caution: UPDATE TIME HR should NEVER be set to 255. This setting is intended for factory use only.

  • Page 51: Custom Master Tv Setup

    Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed via USB memory device / “.tlx” file. The Master TV Setup may be exported to a Clone (.tlx) file, which can then be used (i.e., imported) to configure either TVs that are to remain in Pass-through Mode or TVs that are to be configured for FTG Mode.

  • Page 52: Custom Master Tv Setup Procedure

    Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. Turn ON the TV. The next step depends on whether the First Use Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, the TV is in the required factory default state. Exit the wizard, and then continue with step 2.
  • Page 53 Custom Master TV Setup (Cont.) (Continued from previous page) 4. Set up TV features. On-screen setup menus control the features of the TV. Press the PICTURE button on the Installer Remote, and select the All Settings menu Picture icon from the Quick Settings Menu to access the advanced TV setup menus.

  • Page 54: Cloning Procedures

    Cloning Procedures Cloning typically refers to the process of using a Master TV Setup to configure a Target TV. This section describes how to save (export) a Master TV Setup and then transfer (import) it to a Target TV using a USB memory device / Clone (.tlx) file. You can also create an FTG Configuration (.tlx) file using the Cloud Configuration Tool and then use the Import Clone File procedure to transfer the configuration to Target TVs.
  • Page 55 Cloning Procedures (Cont.) (Continued from previous page) Note: Ez Download is always selected by default when you initially access the TV Manager. Also, note that Diagnostics is for service use only. TV MANAGER USB 1: Device Name DIAGNOSTICS: ON USB DEVICE Select the desired option below.

  • Page 56: Importing A Clone File

    Cloning Procedures (Cont.) (Continued from previous page) DATA CLONING < 01 USB 1: Device Name EXPORT Select the filename, and then select EXPORT. Import Clone File Export Clone File xxET960H0UA_1.TLX 11. When you are ready to continue, i.e., when you have selected the desired filename, press the Wheel (OK) button on the Installer Remote to select/activate the EXPORT button at the top right of the screen, and then press the Wheel (OK) button on the Installer Remote once more to export the file.
  • Page 57 Cloning Procedures (Cont.) Before You Begin • Ensure the USB device has been formatted with FAT format. • Avoid using special characters, such as ?, &, @, etc., in the Clone/Configuration (.tlx) filename. • If you have initiated the EZ-Manager Wizard, you can use the wizard’s “USB Configuration” option to access the TV Manager and complete the import procedure (see “TV Configuration Options”...
  • Page 58 Cloning Procedures (Cont.) Import Clone File Procedure 1. Turn ON the Target TV. 2. The next step depends on whether the First Use Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, you can complete the import procedure via the EZ-Manager Wizard, as indicated above (see “Before You Begin”).
  • Page 59 Cloning Procedures (Cont.) (Continued from previous page) 8. If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the “.tlx” file you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the screen and press the Wheel (OK) button.
  • Page 60 Cloning Procedures (Cont.) (Continued from previous page) 12. When you are ready to continue, select UPDATE on the screen and then press the Wheel (OK) button on the Installer Remote. Import progress will be displayed on the screen. This process may take a few minutes. Do NOT remove the USB device while importing is in progress.

  • Page 61: Cloud Configuration Tool Overview

    Cloud Configuration Tool Overview This section provides an overview of LG’s Cloud Configuration Tool web application, which is used for FTG Mode configuration. For best results, it is recommended that you access the Cloud Configuration Tool ® using one of the following web browsers: Google Chrome™ 51 or later or Mozilla Firefox ...
  • Page 62 Cloud Configuration Tool Overview (Cont.) (Continued from previous page) • If you are creating an FTG Configuration file from scratch and this is your first time using the Cloud Configuration Tool, you may wish to select the Wizard Setup, which will guide you through the essential steps of creating the file—building the Channel Map and/or the Installer Menu profile(s).
  • Page 63 Cloud Configuration Tool Overview (Cont.) (Continued from previous page) 3. If you need to edit the FTG Channel Map from an existing file (see previous step) or create a new FTG Channel Map, click on CHANNEL MAP in the menu options bar at the top left of the page to access the Channel Map web page (see example on page 65), and edit/create the FTG Channel Map.

  • Page 64: File Manager Web Page Overview

    Cloud Configuration Tool Overview (Cont.) File Manager Web Page Overview The File Manager page (displayed after you select ADVANCED SETUP from the Welcome page) enables you to compile, modify, and save (export) FTG Configuration (.tlx) files. The following example provides an overview reference of the functions available on the File Manager page. Data contained in uploaded FTG Data to be saved in the FTG Configuration (.tlx) file.

  • Page 65: Channel Map Web Page Overview

    Cloud Configuration Tool Overview (Cont.) Channel Map Web Page Overview On the Channel Map page, you can create, view, and edit a Logical Channel Map. Click the appropriate button to Search for existing channels or add a new RF or IP channel to clear the FTG Channel Map.

  • Page 66: Installer Menu Web Page Overview

    Cloud Configuration Tool Overview (Cont.) Installer Menu Web Page Overview Load default Installer Menu for selected model. Assign Zone as applicable. Once you click on CREATE (Advanced Setup only) Cloud PROFILE, this Installer Menu profile will be listed under Configuration Tool menu bar the Installer Menu Profile List, and Installer Menu items provides access to all utilities.

  • Page 67: Ip Environment Setup

    Master TV Setup for cloning purposes (see Master TV Setup procedure on pages 51 to 53), all IP Environment settings, with the exception of wired network (Ethernet) settings, LG Connect settings, the TV name (editable in the Media Share Menu), and SoftAP settings, may be cloned.
  • Page 68 IP Environment Setup (Cont.) Configuring a Wired Network Connection Note: If desired, you can configure both wired and wireless NETWORK SETT... connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the TV is turned Network Network / OFF and then back ON, if a Local Area Network (LAN) is detected...
  • Page 69 IP Environment Setup (Cont.) (Continued from previous page) Note: For IPv4, you must use the dot “.” key from the virtual keyboard to separate each octet of an IP address. For IPv6, you must use the colon “:” key from the virtual keyboard to separate each group of an IP address.
  • Page 70 TV with a mobile device, which can then be used to access and control TV features (i.e., the device may be used as a mobile remote). LG Connect requires that both the TV and the mobile device be on the same Wi-Fi network.
  • Page 71 IP Environment Setup (Cont.) IP Stream Control If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications. This menu also enables you to specify the IGMP version (2 or 3). Note that any modifications to these settings should be performed by qualified personnel only.

  • Page 72: Pro:centric Setup

    IP Environment Setup (Cont.) VLAN ID Setup The VLAN ID option enables you to specify a VLAN ID for the LAN and Aux LAN ports. 1. With the Network Menu on display, use the arrow keys on the Installer Remote to select VLAN ID. Then, press the Wheel (OK) VLAN ID button.
  • Page 73 IP Environment Setup (Cont.) (Continued from previous page) The network address will be pinged 10 times and then a summary of the ping statistics will be displayed, for example: PING TEST RESULT Ping statistics for [ xxx.xxx.xxx.xxx ] Packets : Sent = 10, Received = 10, Lost = 0 (0% loss) Approximate round trip times in milliseconds Minimum = 0.462 ms, Maximum = 5.43 ms, Average = 1.784 ms 5.
  • Page 74 IP Environment Setup (Cont.) (Continued from previous page) RF Configuration For TVs in Pass-through Mode or FTG Mode, if the Data Channel is left at its default value (AUTO), the TV’s Data Channel Auto Search feature will be enabled. See Installer Menu item 119 DATA CHANNEL description on page 49. •...
  • Page 75 IP Environment Setup (Cont.) (Continued from previous page) • Enter the Pro:Centric server domain name in the Domain Name field. Note that in order for the domain name to be resolved to an IP address, there must be a DNS entry for the domain name. For each data entry field: Use the arrow keys to select the field and press the Wheel (OK) button.

  • Page 76: Portal Settings

    You may add up to five website shortcuts and up to seven hotel directories. Follow on-screen instructions to complete the setup. Note: For further information on the portal settings and options, please contact your LG representative. 206-4350...
  • Page 77 IP Environment Setup (Cont.) Pre-loaded Applications This option allows you to select which of the pre-loaded application icons to display in the TV’s Smart Launcher, which appears along the PRE-LOADED... bottom of the screen in the TV’s default Portal Mode. Network When the Pro:Centric application is disabled, the Smart Launcher is Portal Settings /...

  • Page 78: Media Share Setup

    The Media Share Menu allows you to enable the following Media Share features on this TV: MEDIA SHARE ® • LG Smart Share : Allows guests to use the TV to access and view Network ® data shared by DLNA Certified devices connected to the same LAN as the TV.
  • Page 79 IP Environment Setup (Cont.) (Continued from previous page) • To enable use of a randomly generated security key for SoftAP access, toggle the Use Default field so that the default security SOFTAP key is enabled (the Security Key field will subsequently be grayed Network out and the random security key will be displayed).
  • Page 80 IP Environment Setup (Cont.) (Continued from previous page) • When you have entered all the beacon identification data, select the the Wheel (OK) button button at the bottom of the menu, and then press the Wheel (OK) button on the Installer Remote. •...

  • Page 81: Updating Tv/Ptc Software Using A Usb Memory Device

    Reference: Updating TV/PTC Software using a USB Memory Device This section describes how to update TV (CPU) and/or PTC software using the TV Manager “Update TV Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 35 to 39 for further information.
  • Page 82 Reference: Updating TV/PTC Software using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER USB 1: Device Name DIAGNOSTICS: ON USB DEVICE Select the desired option below. Ez Download Data Cloning Image Download Icon Download Video Download Software Update 6.

  • Page 83: Downloading Images Or Icons Using A Usb Memory Device

    Reference: Downloading Images or Icons using a USB Memory Device This section describes how to download the image types listed below using the TV Manager “Image Download” or “Icon Download” options, though you may also use the Ez Download utility to download the image(s), if desired.
  • Page 84 Reference: Downloading Images or Icons using a USB Memory Device (Cont.) (Continued from previous page) Note: Ez Download is always selected by default when you initially access the TV Manager. Also note that Diagnostics is for service use only. TV MANAGER USB 1: Device Name DIAGNOSTICS: ON USB DEVICE...
  • Page 85 Reference: Downloading Images or Icons using a USB Memory Device (Cont.) (Continued from previous page) IMAGE DOWNLOAD < 01 USB 1: Device Name CLEAR STORAGE DESELECT ALL DOWNLOAD Select the file(s) to download, and then select DOWNLOAD. Hotel Directory 1 Image(s) None Hotel Directory 2 Image(s) None...

  • Page 86: Downloading A Hotel Video Using A Usb Memory Device

    Reference: Downloading a Hotel Video using a USB Memory Device This section describes how to download a hotel video using the TV Manager “Video Download” option, though you may also use the Ez Download utility to download the video, if desired. See “Ez Download Utility”...
  • Page 87 Reference: Downloading a Hotel Video using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER USB 1: Device Name DIAGNOSTICS: ON USB DEVICE Select the desired option below. Ez Download Data Cloning Image Download Icon Download Video Download Software Update 6.
  • Page 88 Reference: Downloading a Hotel Video using a USB Memory Device (Cont.) (Continued from previous page) 7. In the thumbnail area at the right of the screen, use the arrow keys to select/highlight the video file to download. Press the Wheel (OK) button to select a file (a checkmark identifies a selected file).

  • Page 89: Memory Device

    System providers may now define and apply their own Pro:Idiom Media Key (.pim) file to TVs at an installation site. This section describes how to download the Pro:Idiom Mobile Key file using the TV Manager Ez Download utility. Contact your LG service representative for further information on this feature.

  • Page 90: Power Consumption Settings

    Reference: Power Consumption Settings The following tables assume that Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). 55ET960H 65ET960H Item 099 Power Back Lighting Percent Power Percent Consumption (Static) Savings Consumption (Watts) Savings (Watts) 195.2 268.0...

  • Page 91: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DATA STATUS DIRECT ACCESS STATUS TYPE TYPE 0xD2 TYPE 0x0D Tuning Installer Installer Menu 0x41 SOURCES CURRENT AV Menu Item ENABLED (R/W) SOURCE (R) SOURCE (R) 046 START AUX SRCE Installer Installer...

  • Page 92: Auto Input(S) Sensing Feature

    Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available Aux inputs, set item 042 to 255. For specifications on all other available settings (i.e., settings for individual inputs), refer to the Aux Inputs Values table on the following page.
  • Page 93 Reference: Auto Input(s) Sensing Feature (Cont.) The following table shows all available Aux inputs as if each is enabled in the Installer Menu. The Installer Menu text codes for item 042 will be altered accordingly if any of the available Aux inputs are disabled in the Installer Menu.

  • Page 94: Restoring Factory Defaults On The Tv(S)

    This section describes how to restore a single TV, regardless of its current mode, to a factory default condition. The following procedure requires that you contact LG technical support to obtain a predefined value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP”...

  • Page 95: Using The Tv's Zoning Features

    Reference: Using the TV’s Zoning Features This section describes the TV Zoning and Wi-Fi Zoning features available with the ET960H model TVs. These features are primarily intended for use when the TV is configured for FTG Mode operation; however, Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and Setup Menu profile Zone assignments), may also be used with TV cloning processes using a Clone (.tlx) file.
  • Page 96 Reference: Using the TV’s Zoning Features (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the Channel Map web page overview on page 65. At the same time, keep in mind that the TV Zone designations are not mutually exclusive.
  • Page 97 Reference: Using the TV’s Zoning Features (Cont.) Using the Wi-Fi Zoning Feature with Cloning Configuration A location-specific Wi-Fi configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be used to configure Target TVs. First, the wireless network (i.e., the access point login data) must be configured in the Master TV’s IP Environment Menu (see “Configuring a Wi-Fi Network Connection”...
  • Page 98 Reference: Using the TV’s Zoning Features (Cont.) (Continued from previous page) To change the TV Zone, select/highlight the TV Zone field and press the Wheel (OK) button. Then, use the Left/Right arrow keys to specify the desired TV Zone # (0–8). Press the Wheel (OK) button when you are finished.

  • Page 99: Using Media Share Features

    Reference: Using Media Share Features When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see “Media Share Setup” on pages 78 to 80, as necessary), guests have the ability to use one or more of the following Media Share features: •...
  • Page 100 Reference: Using Media Share Features (Cont.) DIAL The following steps describe how to access and use DIAL. Remember that the device used MUST be connected to the same network as the TV. Note: DIAL may only be used with device applications for which a TV-compatible application (for example, YouTube) has been created/selected for inclusion in the Pre-loaded Apps Menu (see “Pre-loaded Applications”...

  • Page 101: Et960H Jack Panels

    Reference: ET960H Jack Panels AUX LAN & LAN Use for video IP and/or network connections. AV IN (3.5 mm jack) Connect video/audio output from external device (use A/V RESET adapter cable provided with TV). Initiates a hardware reset and turns the TV OFF.

  • Page 102: External Stereo Speaker Specifications

    Reference: External Stereo Speaker Specifications The SPEAKER OUT 3.5 mm stereo jack on the ET960H rear panel provides stereo speaker signal outputs (fixed speaker, variable speaker, or fixed line level [amplifier]) for external audio equipment. Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV.

  • Page 103: Installer Remote Control Typical Key Functions

    Reference: Installer Remote Control Typical Key Functions The LG Installer Remote is supplied with and dedicated to operate the TV. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV.

  • Page 104: Tlt Communication Parameters

    Reference: TLT Communication Parameters RS-232C Configuration RS-232C IN (CONTROL) Port Pin Configuration RS-232C IN (CONTROL) Pin Number Description DB9-Male Serial Port on TV 3.5 V RXD (Receive Data) TXD (Transmit Data) IR Out from TV No Connection No Connection No Connection No Connection If your configuring device has a DB9-Male serial port, use a DB9-Female to DB9-Female null-modem crossover cable to connect the device to the TV.
  • Page 105 Reference: TLT Communication Parameters (Cont.) Transmitting / Receiving Protocol This communication protocol transmits and receives 1-byte ASCII data representation for each Command, Set ID, and Data character. Therefore, a standard ASCII terminal program can be used to send and receive the protocol.
  • Page 106 Reference: TLT Communication Parameters (Cont.) Data Conversion (Hexadecimal : Decimal) In cases where decimal values are shown in commands, refer to following conversion examples to enter the [Data] value in the terminal program as hexadecimal. Note: The Channel Tune (ma) Command uses two-byte hexadecimal values ([Data]) to represent the channel number.
  • Page 107 Reference: TLT Communication Parameters (Cont.) Acknowledgment Acknowledgment [e][ ][Set ID][ ][OK/NG][Data][x] [j][ ][Set ID][ ][OK/NG][Data][x] 05. Volume Control (Command: k f) 10. Sharpness (Command: k k) To adjust volume. To adjust the screen sharpness. Command Structure Command Structure [k][f][ ][Set ID][ ][Data][CR] [k][k][ ][Set ID][ ][Data][CR] Data Min: 00 to Max: 64 Data Min: 00 to Max: 32...
  • Page 108 Reference: TLT Communication Parameters (Cont.) 14. Color Temperature (Command: x u) [Data1  –   4 ]: Major/Minor Channel number − Data1 & Data2: xx (Don’t care) To adjust color temperature. − Data3 & Data4: xx (Don’t care) Command Structure [Data5]: Input Source (Analog) −...
  • Page 109 Reference: TLT Communication Parameters (Cont.) 20. Input select (Command: x b) Acknowledgment To select input source for main picture.  * [a][ ][Set ID][ ][OK][Data0][Data1] Command Structure [Data2][Data3][Data4][Data5] [x][b][ ][Set ID][ ][Data][CR] [x][a][ ][Set ID][ ][NG][Data0][x] Data 00: DTV 01: CADTV 17.
  • Page 110 Reference: TLT Communication Parameters (Cont.) Key Codes The following table provides key codes for a typical LG Installer Remote. Note: Some keys are not applicable to all models. Code Function Code Function (Hexa) (Hexa) PAGE (Green) PAGE (Red) (Yellow) (Blue)

  • Page 111: Troubleshooting

    If applicable, connect MPI cable to MPI device. Weak batteries. Replace batteries. Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible LG Installer Remote. Contact your LG representative. 206-4350...

  • Page 112: Commercial Mode Check

    Troubleshooting (Cont.) Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. connected Plug into AC TV turned to AC Power outlet. Power? Leave the TV set ON, and press the button on the Installer Remote.

  • Page 113: Glossary Of Terms

    Typically refers to a logical channel mapping HTML) application. Refers to a particular commercial mode of of physical channels (for example, an FTG operation within an LG TV. See also FTG Channel Map). This allows digital channels, Pro:Idiom Mode. like analog channels, to be tuned without re- Zenith proprietary security software that quiring the dash key.

  • Page 114: Notice

    In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon e-mail request to opensource@ lge.com.

  • Page 115: Back Cover

    Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and the “LG” logo are registered trademarks of LG Electronics Inc. DLNA Certified is a registered trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S.

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