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Summary of Contents for HunterDouglas Silhouette Duolite Window Shadings Series
- Page 1 Installation Operation Care • • UltraGlide ® SoftTouch ™ PowerView ® Motorization Silhouette Duolite Window Shadings ® ® UltraGlide, SoftTouch, and PowerView Motorization Operating Systems...
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Page 2: Table Of Contents
CONTENTS Getting Started: Product Views ....................1 Tools and Fasteners Needed ................2 Installation: Installation Overview ..................3 STEP 1: Mount the Installation Brackets ............3 Mount the Installation Brackets — Inside Mount .........4 Mount the Installation Brackets — Outside Mount ........6 STEP 2: PowerView and SoftTouch Only —... -
Page 3: Getting Started
GETTING STARTED Product Views Optional Dust Cover (For Outside Mount) Optional Back Cover (For Inside Mount) Installation Brackets Limit Stops UltraGlide Headrail ® Rear Tassel Roller Shade Cord Tassel Front Shading Shading Bottom Rail Roller Shade Bottom Rail Activation Arm Battery Wand Programming Button... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Silhouette Window Shadings. With proper installation, ® operation, and care, your new shadings will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation. If your shading has a protective plastic cover on the fabric-covered headrail, keep the plastic in place until the shading is installed. -
Page 5: Installation
INSTALLATION Installation Overview To install your shading, you will need to perform the following four steps: STEP 1: Mount the Installation Brackets STEP 2: PowerView and SoftTouch Only: Connect the Power Cable ™ ® STEP 3: Install the Shading STEP 4: Connect the Power Source, If Applicable STEP 1: Mount the Installation Brackets The number of installation brackets required ■... -
Page 6: Mount The Installation Brackets - Inside Mount
INSTALLATION Mount the Installation Brackets — Inside Mount Prepare the Installation Brackets The purpose of the back cover bracket is to provide an attachment for the optional back cover. The top tab ensures that there is clearance for the battery wand. If using the optional back cover: ■... - Page 7 INSTALLATION Review the minimum depth requirements in the table below. ■ ■ Minimum Mounting Depth Fully Recessed Depth Operating System Type No Back Cover With Back Cover No Back Cover With Back Cover PowerView and SoftTouch with ® ™ " 2"...
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Page 8: Mount The Installation Brackets - Outside Mount
INSTALLATION Mount the Installation Brackets — Outside Mount Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ ■ mark each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the headrail ➤... - Page 9 INSTALLATION Additional Clearance with Spacer Blocks NOTE: A minimum of " additional clearance is required for PowerView and SoftTouch ™ ® shadings with a battery wand. If using " or " spacer blocks, attach the spacer ■ ■ Spacer Blocks block(s) and installation bracket to a flat vertical mounting surface with #6 screws long enough for Longer...
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Page 10: Step 2: Powerview And Softtouch Only - Connect The Power Cable
INSTALLATION STEP 2: PowerView and SoftTouch Only — Connect the Power Cable ™ ® For an optional satellite battery pack, 18V DC power supply, 18V DC power supply with daisy- chain connections, C-size satellite battery wand, or large DC power supply, the power source will be connected after the shading is installed. -
Page 11: Step 3: Install The Shading
INSTALLATION STEP 3: Install the Shading Install the Optional Back Cover (If Applicable) The optional back cover is used on inside mounts only. Install the back cover into the back cover brackets on the rear of the installation brackets, as ■... -
Page 12: Attach The Optional Dust Cover (If Applicable)
INSTALLATION Attach the Optional Dust Cover (If Applicable) The dust cover can be used with outside mounts to protect the top of the headrail from exposure. Remove Paper Cut the dust cover to desired width. ■ ■ Backing Remove the paper backing on one side of the hook and loop ■... -
Page 13: Step 4: Connect The Power Source, If Applicable
INSTALLATION STEP 4: Connect the Power Source, If Applicable If you have attached the battery wand in step 2, proceed to “SoftTouch Only — Unpack the ™ ■ ■ Wand and Attach to Activation Arm” on page 12 or “Operate the Shading” on page 13. NOTE: When power is connected to the motor, a green LED inside the programming button housing will flash to indicate the shading is ready for operation. -
Page 14: Softtouch Only - Unpack The Wand And Attach To Activation Arm
INSTALLATION 18V DC Power Supply Connect the Power Supply Plug the power cable from the shading ■ ■ into the extension cable. Power Cable Plug the other end of the extension ■ ■ from Shading cable into the 18V DC power supply. Plug the 18V DC power supply into a ■... -
Page 15: Operation
OPERATION Operate the Shading A single control is used to operate both the front window shading and the rear roller shade. Operation is sequential. The front shading must be lowered and the vanes opened before the rear roller shade can be lowered. Conversely, the rear roller shade must be raised before the vanes on the front shading can be closed and the front shading raised. -
Page 16: Softtouch Motorization
OPERATION SoftTouch Motorization ™ Each push up and release of the wand, or pull down and release of the wand, will initiate one of three shading movements, in sequential order. See Basic Operation below. Basic Operation To Open the Shading Push the wand up and release, to sequentially move the front shading/ ■... - Page 17 OPERATION To Operate the Rear Shade NOTE: The front shading must be fully lowered and the vanes fully open. To lower the rear shade, pull the wand down and release. ■ ■ To raise the rear shade, push the wand up and release. ■...
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Page 18: Powerview Motorization
OPERATION PowerView Motorization ® Test the Shading Use the programming button to test the shade and ensure that the motor and power source are working correctly. Each press of the programming button will initiate one of six shade movements, in sequential order. With the shading in the fully raised position, press and ■... - Page 19 OPERATION Joining a Shading to a Group IMPORTANT: The shading will not operate using the remote until it has been joined to a group. 1. Press and hold ■ STOP on the remote until the indicator lights blink (approximately 6 seconds). The remote is now in program mode. 2.
- Page 20 OPERATION Change the Closed Vane Adjustment Position The closed vane adjustment position is set for each shading at the factory and normally does not require readjustment. Use the following instructions to reset the position for shadings that may need additional adjustment. The objective is to get the longest drop of the shading with the vanes fully closed.
- Page 21 PowerView Scene Controller For information regarding operation and programming of the PowerView Scene Controller, refer to your PowerView Motorization Scene Controller Guide or to the online PowerView Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/ manuals. PowerView App Operation The PowerView Hub is required for PowerView App operation. For information regarding setup and operation using the PowerView App, refer to the online PowerView Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals.
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Page 22: Troubleshooting
OPERATION Troubleshooting If your shading is not operating correctly: First review the guide that came with your control device. ■ ■ Refer to the following troubleshooting procedures for specific solutions for your shading. ■ ■ If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364. Problem The headrail will not fit into the installation brackets. - Page 23 OPERATION Problem SoftTouch only: The shading does not operate when pushing up or pulling ™ down the wand. Solution Unplug the power cable from the motor and lift the wand to discharge any residual power, then plug the power cable back in. A green LED should flash to indicate the motor has power.
- Page 24 OPERATION Problem The shading raises or lowers unevenly, the fabric rubs against one end of the headrail, or the bottom rail is uneven when fully raised. Solution Check that the window is square by measuring the diagonals. Check that the installation brackets are level. Shim (not provided) to level, if necessary.
- Page 25 OPERATION Problem The shading or shade is hard to raise or lower, or will not raise or lower. Solution Shadings cannot be forced into tight inside mount window openings. If an inside mount, check that the headrail is installed correctly. Make sure there is clearance between the ends of the shading or shade and the window casement.
- Page 26 OPERATION Problem The vanes do not open when the shading is first operated. Solution Make sure the front shading is completely lowered and the rear shade is fully raised. Open and close the shading several times to help open the vanes. If necessary, gently pull down on the bottom rail when the shading is fully lowered.
- Page 27 OPERATION Problem PowerView only: The bottom rail does not raise or lower completely, or its ® location when fully lowered has changed over time. Solution The batteries may be low in the battery wand or satellite battery pack. Replace the batteries. Check that the battery wand, satellite battery pack, or 18V DC power supply is securely connected to the power cables and the cables are not pinched or caught in the headrail or installation brackets.
- Page 28 OPERATION Problem SoftTouch only: The shading limits need to be adjusted. ™ Solution Adjust the Upper Limit — available for Front Shading only. NOTE: Programming mode timeout is 20 seconds. If there is no action within 20 seconds, programming mode exits. Move the shading to the fully open position (front shading and rear shade ■...
- Page 29 OPERATION Problem SoftTouch only: The shading limits need to be adjusted. ™ Solution IMPORTANT: For the following step, if you pull the wand down, it will set the bottom limit at the fully down position (mechanical limit) and then automatically go to the vanes closed position for adjustment.
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Page 30: Care
CARE Removing the Shading Fully raise the shading. ■ ■ Top View Disconnect the power source from the power cable at the ■ ■ back of the shading. Move each lever of the installation brackets to the left to ■ ■ release the shading. - Page 31 CARE Forced Air Blow away dirt and debris between the vanes using clean compressed air. ■ ■ Spot-Cleaning Do not spot-clean anything other than the Palette fabric-covered headrail. ® Ultrasonic Cleaning Silhouette Window Shadings can be ultrasonically cleaned by a professional, with the ®...
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Page 32: Child Safety
CHILD SAFETY WARNING For more safety information call 1-888-501-8364 in the U.S. or 1-800-265-8000 in Canada. Young children can wrap cords around their necks and STRANGLE. ■ ■ Always keep cords out of the reach of children. ■ ■ Move cribs, playpens and other furniture away from cords. Children can climb ■... -
Page 33: Powerview Declarations
Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assembly PV9 conforms with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC. A copy of the original declaration of conformity may be found at: www.hunterdouglas.com/RFcertifications. - Page 34 Notes...
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Page 36: Warranty
If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
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