Grandstream Networks HandyTone HT286 Product Related Questions page 8

Note: If you have a SIP Server configured, Direct IP-IP call will still work. However, if you are
using STUN, Direct IP-IP call will also use STUN.
Q: How do I ignore an incoming call?
Yes, if you press the MUTE/DEL key whilst receiving an incoming call, it will be rejected and
forwarded to your Voice Mail (if configured).
Note: This feature is available only on BT200 model.
GXP Series FAQs
Q: The GXP Series supports multiple languages. Which languages are available?
The GXP Series has a language pak that supports English, Spanish, German, French, Polish,
Italian, others as requested. The language pack is available on the Firmware Section and is
updated regularly.
Q: For the Call Log, how many entries are allowed for dialed, missed, etc.?
The call log stores up to 50 entries in each call log (incoming|outgoing|missed). All GXP models
are the same.
Q: Does the availability of some features depend on the associated PBX? Which ones?
The end-user can choose to support advanced call features locally (on the phone) or choose the
PBX (or server) to support them. Please use the GUI Account Page settings to select or deselect
this feature. Call features include call forward (all types), transfer (all types), hold, mute, DND
and conference.
Q: Is call recording supported? Does this require an add-on device?
If the server or PBX supports call recording, we can support it. The GXP Series does not require
additional add-on devices to support this feature. Call recording is supported by all models if the
PBX or server supports it.
Q: For the address book, how many entries can be stored?
Up to 500 entries in the phonebook. XML sync is dependent on the size of the XML file and is
limited by current memory allocation. The address book is supported on all GXP models.
Q: Does the display show the call duration or a voice mail count?
Call duration is displayed during an active call. Each line has an individual voicemail and
number of voicemails is displayed for each line. Call duration and number of voicemails is
supported by all GXP models.
Q: How do I use the paging or intercom feature on the GXP Series?
For GXP20xx, on the Client side, the following two fields (Account Page) need to be set to Yes.