Warranty, Maintenance And After-Sales Service; Warranty; Maintenance - Maico MB 11 BERAphone Operation Manual

3 Warranty, Maintenance and After-Sales Service

This section offers you important information about:
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warranty conditions
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maintenance

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cleaning and disinfection recommendations
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handling disposables
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troubleshooting
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recycling and disposal of the device

Warranty

The MAICO device is guaranteed for at least one year. Ask your authorized local
distributor for more information.
This warranty is extended to the original purchaser of the device by MAICO through the
distributor from whom it was purchased and covers defects in material and workmanship for
a period of at least one year from date of delivery of the device to the original purchaser.
The device shall only be repaired and serviced by your distributor or by an authorized
service center. Opening the device case will void the warranty.
We urgently advise you against attempting to rectify any faults by yourself or
commissioning non-experts to do so.
Do not modify this equipment without authorization of the manufacturer. If this
equipment is modified, appropriate inspection and testing must be conducted to ensure
continued safe use of the equipment.
WARNING
In the event of repair during the guarantee period, please, enclose evidence of
purchase with the device.
Maintenance
In order to ensure that your device works properly, the MB 11 should be checked and
calibrated at least every twelve months. If these checks are not done legal regulations
may be violated and warranties may be void. The use of non-calibrated devices can lead
to incorrect test results and is not advisable. The service and calibration must be
performed by your dealer or by a service center authorized by MAICO.
When returning the device for repairs or calibration it is essential to send the acoustic
transducers with the device. Please, include a detailed description of faults. In order to prevent
damage in transit, please, use the original packing if possible when returning the device.
8100496 Rev. 6
Operation Manual MB 11 BERAphone
No modification of this equipment is allowed.
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