System Diagnostics And Troubleshooting - Geometrics MetalMapper 2x2 Operation Manual

9. System Diagnostics and Troubleshooting

Symptom
Software will not
communicate with
electronics
No GPS Data
IMU data missing or
incorrect
Instrument fails SFT
Bolt or nut loosens or
breaks
Survey Map doesn't
show targets
Measurement collected
with wrong TargetID in
file
Tablet time is incorrect
1. Ensure electronics are powered up. Unplug battery cable
and plug back in to power cycle electronics. Restart
2. Check Ethernet connection. Ensure Ethernet cable is Cat6 or
Cat7 only, Cat5e will not work.
1. Ensure that the GPS is powered and outputting NMEA GGA
strings. If you are unsure the GPS is output NMEA GGA, use
a terminal emulator program (TeraTerm, Putty, etc.) on a
2. Ensure the Baud rate output matches the Baud rate set in
the application.properties file.
3. Turn off "GLONASS" if using a GPS which defaults to
GLONASS satellites (Trimble R10, for example).
1. Unplug and plug in the IMU cable to cycle power.
2. Restart the MetalMapper 2x2 software to check connection.
1. Make sure the instrument is in a "clean" area free from
metal debris or metal items.
2. Retake a SBG (background) measurement immediately
3. Make sure the correct SFT file is loaded in the QC Settings.
4. Reseat the ISO unit in the holder. The ISO being off-center
or tilted will cause a failure. The etched logo should be up
1. Secure nuts with Vibratite provided in spare parts kit.
2. Replace bolt with spare from spare parts kit. Contact factory
for information on ordering additional spares.
1. Check that the correct Project File.csv is loaded.
2. Check the coordinate system used in the Project File. They
must be UTM Meters, with the correct Zone and
3. Check that GPS information is being read into the software.
1. Editing the file names is not allowed. The measurement will
need to be recollected with correct TargetID and notes will
Open Terminal from "Applications" menu
Solution
software.
laptop to check.
before the SFT.
and forward.
Hemisphere.
need to indicate this.
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