If You Need Service Or Assistance - Whirlpool RF335EXP Use & Care Manual

Estate series continuous-cleaning electric range
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If you need service or assistance,
we suggest you follow these five steps:
Performance
problems
often result
from llffle things you can find and fix
yourself without tools of any kind.
If nothlng
operates:
l
Is the power
supply
cord
plugged
into a live circuttwiththe
proper
vott-
age? (See "Installation
Instructions:')
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
Ii the oven will not operate:
l
Is the Oven Selector
turned to a set-
ttng (BAKE or BROIL)?
l
Is the Oven
Temperature
Control
turned to a temperature
selttng?
If surface
units will not operate:
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
l
Are surface
units plugged
in all the
way?
l
Do the control
knobs turn?
If surface
unit control
knob(s)
-will
not turn:
l
Did you push in before trying to turn?
If soil
is visible
on Contlnuous-
Cleaning
oven Hnish:
l
The special
finish
is designed
to
gradually
reduce
oven SOB during
normal
baking
or roasting.
tt is not
designed
to keep
your oven spot-
less, only presentably
clean.
l
If you broil often, you may see oven
soil.
l
The door
is cooler
than the oven
walls. Soil will be more visible on the
door than other areas
in the oven.
See page
16 for how to clean.
l
Sugar and starchy
spills may leave
stains. See page
16 for hand clean-
ing tips. Keep toll on oven bottom
to
catch
these spills.
If cooking
results are not what
you
expected:
l
Is the range
level?
l
Are you using pans recommended
in the Cooking
Guide?
l
If baking,
have you allowed
I?/2 to 2
inches
(4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated
the oven as the
recipe
calls for?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested
recipe
from a reliable
source?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face unlt being
used?
See the Cooking
Guide for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance?..
Call
Whlrlpod
COOL-LINE@ sew-
Ice asslsfance
telephone
number.
Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained
Con-
sultants. The Consultants
can instruct
you In how to obtain satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
18

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