Backup Configuration; Tech-Support - ZyXEL Communications GS1350 Series User Manual

33.5 Backup Configuration

Backing up your Switch configurations allows you to create various "snap shots" of your device from
which you may restore at a later date.
Back up your current Switch configuration to a computer using the Backup Configuration screen.
Figure 195 Management > Maintenance > Backup Configuration
Follow the steps below to back up the current Switch configuration to your computer in this screen.
Select which Switch configuration file you want to download to your computer.
1
Click Backup.
2
If the current configuration file is open and/or downloaded to your computer automatically, you can
3
click File > Save As to save the file to a specific place.
If a dialog box pops up asking whether you want to open or save the file, click Save or Save File to
download it to the default downloads folder on your computer. If a Save As screen displays after you
click Save or Save File, choose a location to save the file on your computer from the Save in drop-down
list box and type a descriptive name for it in the File name list box. Click Save to save the configuration
file to your computer.

33.6 Tech-Support

The Tech-Support feature is a log enhancement tool that logs useful information such as CPU utilization
history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by customer support
should you have difficulty with your Switch. The Tech Support menu eases your effort in obtaining reports
and it is also available in CLI command by typing "Show tech-support" command.
Click Management > Maintenance > Tech-Support to see the following screen.
Chapter 33 Maintenance
GS1350 Series User's Guide
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