Troubleshooting Table - Dimplex DHEBHT Instructions Manual

9.1 Troubleshooting Table

Problem
The Temperature Slide Knob is in the "O" position
No Power to
Controller / No
Heat Level
The Power Plug may not be plugged in to the power
Indicator Lights
source and switched on.
showing on Front
Display
There may be no power to the power point
No Heat Level
The controller has overheated and blown the Over-
Indicator Lights
Temp thermal fuse
showing on Front
Display however
RED indicator light
is showing
through the back
The Heated Throw Elements have been damaged.
of the controller.
Detachable Plug from Controller to Heated Throw is
not fitted correctly or has come loose.
The selected heat setting is too low.
Heat Level
Indicator Lights
showing on Front
Pre-heat time is too short.
Display but Throw
is not heating
Throw not in contact with Body
Heat Level
Indicator Lights
showing on Front Program may have locked up to protect itself due to a
Display but cannot power surge.
change any of the
settings
Controller Slide
The Power Plug may not be plugged in to the power
Knob is in the 1, 2
point and switched on.
or 3 heat setting
position but no
Heat Level
Indicator Lights
showing on Front
The controller has overheated
Display.
Heat Level
Indicator Lights The Auto Off timer has activated and turned off the
Flashing on Front Heated Throw.
Display
Controller is Warm
This is normal
to Touch
Cause
Page 12 of 15
Rev 1
Remedy
Slide the knob to setting 1, 2 or 3. The corresponding
front display Lights should illuminate.
Ensure the power plug is inserted into the power
point correctly and switch on.
Ensure there is power to the power point. Test with
another appliance such as a table lamp.
The controller has overheated by means of an
external heat source or the Throw elements have
been damaged. A new Throw with controller must be
purchased.
Ensure the detachable plug is fitted correctly into the
socket on the Heated Throw and the locking tab has
clipped over the lug on the plug.
Increase the Heat setting
Allow the Heated Throw more time to heat up.
More time is required depending on the ambient
temperature.
The Throw may not feel warm to touch unless it is
wrapped around your body. Areas of the Throw not in
contact will stay cool.
Unplug the controller from the power source, wait 2
minutes and then plug in and switch on again.
Please follow the same steps as under " No Power to
Controller / No Heat Level Indicator Lights "
Please follow the same steps as under " No Power
to Controller / No Heat Level Indicator Lights "
The Heated Throw controller will automatically turn
off after approximately 3 hours. Slide the Knob to the
"O" position to reset, wait 5 seconds, then select the
desired heat setting again.
Nothing to do. Is no cause for alarm.