CP Plus Cosmic User Manual page 145

⚫
PTZ decoder and DVR protocol is not compatible.
⚫
PTZ decoder and DVR address is not compatible.
⚫
When there are several decoders, please add 120 Ohm between the PTZ decoder
A/B cables furthest end to delete the reverberation or impedance matching.
Otherwise the PTZ control is not stable.
⚫
The distance is too far.
12. Motion detection function does not
work. There are following possibilities:
⚫
Period setup is not correct.
⚫
Motion detection zone setup is not correct.
⚫
Sensitivity is too low.
⚫
For some versions, there is hardware limit.
13. Cannot log in client-end or
web. There are
possibilities:
⚫
For Windows 98 or Windows ME user, please update your system to Windows 2000
sp4. Or you can install client-end software of lower version. Please note right now,
our DVR is not compatible with Windows VISTA control.
⚫
ActiveX control has been disabled.
⚫
No dx8.1 or higher. Please upgrade display card driver.
⚫
Network connection error.
⚫
Network setup error.
⚫
Password or user name is invalid.
⚫
Client-end is not compatible with DVR program.
14. There is only mosaic no video when preview or playback video file
remotely. There are following possibilities:
⚫
Network fluency is not good.
⚫
Client-end resources are limit.
⚫
There is multiple-cast group setup in DVR. This mode can result in mosaic. Usually
we do not recommend this mode.
⚫
There is privacy mask or channel protection setup.
⚫
Current user has no right to monitor.
⚫
DVR local video output quality is not good.
15. Network connection is not
stable. There are following
possibilities:
⚫
Network is not stable.
⚫
IP address conflict.
⚫
MAC addresses conflict.
⚫
PC or DVR network card is not good.
16. Burn error /USB back error.
following
139