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Fault Information Collection-Service
Layer Logs
On the Windows or Linux system, use InfoCollect to collect logs at the service layer of the system.
To collect VMware host logs, run the vm-support command on the CLI of the host. A log
package is generated, as shown in the following figure. Then this log package is transferred to a
local PC by using WinSCP.
Use the vSphere Client to log in to the ESXi host. Choose File > Export > Export System Logs,
click Next, select a save path, click Next, and click Finish.
Collect the kernel version and files in /var/log/ for a Ubuntu or Solaris host.
Use an official tool to collect QLogic host bus adapter (HBA) logs.
Use an official tool to collect Emulex HBA logs.
Copyright © Huawei Technologies Co., Ltd. 2020
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