Advertisement
Table of Contents
- 1 Table of Contents
- 2 Keypad Features
- 3 Chip Card Transactions
- 4 Contactless Card Transactions
- 5 Swipe Card Transactions
- 6 Response Codes in the Event of Transaction Failure
- 7 Transaction Revocation
- 8 Printing out a Copy of the Receipt
- 9 Closing a Day
- 10 Messages Appearing on the Screen
- 11 Switching the Paper Roll
- Download this manual
See also:
Installation Manual
Advertisement
Table of Contents
Related Manuals for VeriFone Vx805
Summary of Contents for VeriFone Vx805
- Page 1 Verifone VX520+Vx805 CTLS Payment Terminal Manual...
-
Page 2: Table Of Contents
• Assistance with issues related to card transactions: ph. 67 444 444; e-mail: poshelp@swedbank.lv ph: 67 25 1111; fax: 67 844 702; e-mail: palidziba@verifone.com • Technical assistance: Problems reported outside business hours are registered and dealt with as soon as possible... -
Page 3: Keypad Features
Keypad features Paper roll switching (button for opening plastic cover) Sending transactions Sale transaction cancellation Receipt copy printing Cancel key Backspace key Enter key Swipe reader Signal receiver Cancel key Correct the PIN Confirm the PIN entered Chip card reader... -
Page 4: Chip Card Transactions
Chip card transactions Attention! When paying with a chip card, make sure to use the chip. Verifone VX520+Vx805 CTLS Payment Terminal Message on Message Action terminal screen on PIN pad screen (Vx520) (Vx805) Enter the sum Insert the card 0.00 EUR... - Page 5 • The first copy of the receipt remains with the merchant, • In exceptional circumstances, the chip card may not the second one is handed to the buyer. require entering of the PIN, in this case the terminal will • In the case the chip card transaction fails and the terminal print a receipt which has fields for signature and document screen displays “Use a swipe card”, perform the...
-
Page 6: Contactless Card Transactions
Terminal is in standby mode and a green light is flashing on the PIN pad 0.00 EUR (Vx805). Enter the sum of the terminal (Vx520) transaction in cents (e. g. if the sum of the transaction is 10.00 EUR, enter 1,000). - Page 7 If the contactless card transaction exceeds the allowed bank cards, the terminal may require the signature of the transaction limit (10 EUR), the PIN pad (Vx805) will prompt client, and the merchant must verify the signature on the the card to be inserted in the card reader and a chip card back side of the card.
-
Page 8: Swipe Card Transactions
Swipe card transactions Verifone VX520+Vx805 CTLS Payment Terminal Message on Message Action terminal screen on PIN pad screen (Vx520) (Vx805) Enter the sum Insert the card 0.00 EUR Enter the sum Please wait Enter the sum of the terminal (Vx520) transaction in cents (e. g. if the sum of the transaction is 10.00 EUR... - Page 9 • The person must be identified according to card acceptance requirements. • The first copy of the receipt belongs to the seller, the next one to the buyer. Name of the point of sale Address of the point of sale Terminal id Transaction time Receipt number...
-
Page 10: Response Codes In The Event Of Transaction Failure
Response codes in the case of transaction failure Verifone VX520+Vx805 CTLS Payment Terminal Message Verbal explanation of the code If the terminal prints a code starting with number “1”, the card transactions are declined. The card must be returned to the client. - Page 11 Verifone VX520+Vx805 CTLS Payment Terminal Verifone VX520+Vx805 CTLS Payment Terminal Messa Verbal explanation of the code Messa Verbal explanation of the code If the terminal prints a code starting with If the terminal prints a code starting with number number “2”, the card is misused.
-
Page 12: Transaction Revocation
Transaction revocation Verifone VX520+Vx805 CTLS Payment Terminal Message on terminal (Vx520) screen Action Enter the sum Press the purple key REV 0.00 EUR Receipt no. Enter the number of the receipt you wish to revoke and press the green key NB! The terminal shows by default the number of the last printed receipt. - Page 13 Sample of chip chip card transaction Sample of swipe card transaction Sample of contactless card transaction Notes: In the case the revocable transaction was completed using automated verification, the terminal will connect to the • Transaction revocation is only possible for the full authorisation centre and revoke the transaction.
-
Page 14: Printing Out A Copy Of The Receipt
Printing out a copy of the receipt Verifone VX520+Vx805 CTLS Payment Terminal Message on terminal screen Action Enter the sum 0.00 EUR Press the purple key COP Last copy F2 By pressing key F2 the terminal prints the copy of the last transaction. -
Page 15: Closing A Day
Send F2 To transfer transactions, By transactions F3 Should transfer of transactions fail again during the press F2 next automatic transfer, contact Verifone Baltic SIA Register F4 67251111. By pressing F3 , the terminal prints the... -
Page 16: Messages Appearing On The Screen
Messages displayed upon conducting and revoking payment transactions Message on terminal screen Action Card error Transaction cannot be conducted, follow on-screen instructions. If this error occurs repeatedly, please contact Verifone Baltic SIA 67251111 Reader error. Reading the card failed. Try again. Try again Card cannot be used This card is not among the accepted cards. -
Page 17: Switching The Paper Roll
Switching the paper roll First press the key on the side of the terminal to open the paper roll cover and lift it up as shown on the illustration. Remove the empty paper roll from the printer. Slightly unwind the new paper roll and remove the protective strip from the edge, if required.