Related Manuals for VeriFone VX805 CTLS
Summary of Contents for VeriFone VX805 CTLS
- Page 1 VX 805 CTLS VX805 CTLS Installation Guide VeriFone Part Number DOC280-023-EN-A, Revision A.7...
- Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
External Device Connections ........15 Connecting to Another VeriFone Terminal ......16 Connecting to a Host Computer . - Page 4 Display ........... . . 25 Magnetic Card Reader .
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Page 5: Preface
Guidelines. Provides troubleshooting guidelines should you encounter a problem in terminal installation and configuration. Related To learn more about the VX805 CTLS, refer to the following set of documents: Documentation VX 805 CTLS Certifications and Regulations Sheet VPN - DOC280-021-EN-A... -
Page 6: Guide Conventions
REFACE Guide Conventions Guide Various conventions are used to help you quickly identify special formatting. Conventions Table 1 describes these conventions and provides examples of their use. Table 1 Document Conventions Convention Meaning Example Blue Text in blue indicates terms that Guide Conventions. -
Page 7: Acronym Definitions
REFACE Guide Conventions Acronym Definitions Various acronyms are used in place of the full definition. Table 2 presents acronyms and their definitions. Table 2 Acronym Definitions Acronym Definitions 3DES Triple Data Encryption Standard Advanced Encryption Standard Algorithm CTLS Contactless Data Encryption Standard DUKPT Derived Unique Key Per Transaction Method as defined in the VISA’s POS Equipment Requirement: PIN processing and Data... - Page 8 REFACE Guide Conventions NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful...
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Page 9: Hapter
The form factor is designed to make it feel great in the palm of your hand, while equally impressive in a mounted scenario. Features at a The VX805 CTLS continues to take an evolutionary approach to PIN pads and Glance offer market leading features and functionality. USB, Ethernet, and RS-232 connectivity are both integrated into the device to conveniently suit any retail environment. -
Page 10: Features And Benefits
(AES, DES, 3DES, RSA) and key management schemes, including single and 3DES Master Session, single, and 3DES Derived Strong Feature Set • Ensures uncompromising reliability from VeriFone, the worldwide leader in e- payment • Primary smart card reader support for synchronous and asynchronous smart cards •... -
Page 11: Hapter
HAPTER Setup This chapter describes the setup procedure for the VX805 CTLS, in the following sections: • Selecting a Location • Unpacking the Shipping Carton • Examining Device Features • Opening and Replacing Card and Connector Compartment • Installing and Replacing MSAM Cards •... -
Page 12: Environmental Factors
Do not use the VX805 CTLS outdoors. CAUTION The VX805 CTLS is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty. VX 805 CTLS I... -
Page 13: Electrical Considerations
Do not use the VX805 CTLS near water or in moist conditions. WARNING Due to risk of shock or damage, do not use the VX805 CTLS near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. -
Page 14: Examining Device
• A SAM (Security Access Module) compartment, built into the back side of the unit. The VX805 CTLS contains multiple-SAM (MSAM) cardholders to support multiple stored-value card programs or other merchant card requirements. •... -
Page 15: Opening And Replacing Card And Connector Compartment
To open the Power off the VX805 CTLS unit. compartment door Place the VX805 CTLS face down on a soft, clean surface to protect the lens from scratches. Loosen the retaining screw. The retaining screw is captive, which means that it cannot be fully removed from the slot. -
Page 16: Installing And Replacing Msam Cards
The cardholder slot in the VX805 CTLS has a set of contacts. The MSAM card has a notch on one corner to ensure that it fits into the connector base in only one way; the VX805 CTLS has a matching notch cast into the backside of the MSAM compartment door to ensure the MSAM card is positioned correctly when the cover is closed. -
Page 17: Cable Connections
Connections and data sources using an appropriate cable. Attaching a Cable Before going into each cabling sceneario, attach the cable to the VX805 CTLS. Connector to the To attach a cable to the VX805 CTLS, see Opening and Replacing Card and... -
Page 18: Connecting To Another Verifone Terminal
ETUP External Device Connections Connecting to Connect the VX805 CTLS to another VeriFone terminal using one of the following Another VeriFone connections: Terminal • Connecting to Another VeriFone Terminal Directly Using a Coiled Cable • Connecting to Another VeriFone Terminal Using a Junction Box... -
Page 19: Connecting To A Host Computer
ETUP External Device Connections Connecting to a Connect the VX805 CTLS to a host computer using one of the following Host Computer connections: • Connecting to a Host Computer Using Direct USB Connection • Connecting to a Host Computer Using a Junction Box NOTE You may use a PC or laptop as a host computer. -
Page 20: Connecting To An Ethernet Port
External Device Connections Connecting to a Host Computer Using a Junction Box The VX805 CTLS connects to a host computer by using a junction box (VPN CBL282-005-02-A). Connect the junction box to the VX805 CTLS using the VX805 CTLS cable connector (see... -
Page 21: Connecting To An Ecr
(2.5W) to the VX805 CTLS. Connecting to an ECR Using Serial Power Cable The VX805 CTLS connects to an ECR by using a serial power cable (VPN - CBL282-031-xx-A). Connect the serial power cable to the VX805 CTLS (see Cable Connections), then connect the DB-9 connector housing to the ECR. -
Page 22: Power Supply
Not all VX805 CTLS configurations and device contexts require the use of a power supply – VeriFone ships power supplies with the VX805 CTLS as required. If you have changed the context in which the VX805 CTLS is used or have questions about which power supply should be used, contact your VeriFone representative. - Page 23 Connecting to External Power Using Junction Box Connecting to External Power Using Serial Power Cable The VX805 CTLS connects to an external power source by using a serial power cable (VPN - CBL282-031-xx-A). Connect the serial power cable to the VX 805...
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Page 24: Usb Download Support
USBdriver Figure 16 USB Download Support Using the The VX805 CTLS has a magnetic card reader that uses a triple track stripe Magnetic Card reader. This gives the unit greater reliability over a wide range of swipe speeds Reader and operating environments. -
Page 25: Using The Contactless Reader
American Express, Discover, MasterCard, and Visa, with virtually no changes to Reader existing payment hardware or software. The VX805 CTLS has four LEDs placed above the display and an audio buzzer for contactless payment indications. NOTE The LED color options may vary depending on the region requirements. For more information, contact your local VeriFone representative or service provider. -
Page 26: Optional Accessories
VX805 CTLS. Once the hooks are in place, gently push down on the privacy shield until it snaps into place. The figure below shows an example of a VX805 CTLS with the privacy shield installed. Picture of VX 805 CTLS... -
Page 27: Hapter
HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the VX805 CTLS. Unit Power • Input voltage: 5V-12V DC Requirements • USB Power, minimum 5 V, 500mA (without Ethernet) Power Pack • PWR282-001-01-A (varies per region) •... -
Page 28: Ctls Card Reader
PECIFICATIONS CTLS Card Reader • 4 LEDs for CTLS Keypad • 3 x 5 secure numeric keypad • 0-9 number keys • *, #, Cancel, Backspace/Clear, and Enter keys • Non-secure keypad matrix • 4 Screen-addressable keys • 4 ATM-style keys •... -
Page 29: Hapter
HAPTER Maintenance and Cleaning Your VX805 CTLS device is a product of superior design and craftsmanship and should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage. • Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that will corrode electronic circuits. -
Page 30: Power Adapter
LEANING Additional Safety Information These suggestions apply equally to your VX805 CTLS device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest authorized service facility for servicing or replacement. For your safety, have this device serviced only by a VeriFone-authorized service provider. -
Page 31: Hapter
Before returning the VX805 CTLS to VeriFone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more VX805 CTLS for repair or replacement (U.S. customers only). NOTE International customers, please contact your local VeriFone representative for assistance with your service, return, or replacement. - Page 32 You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each VX805 CTLS you return to VeriFone, even if you are returning several of the same model. Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned.
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Page 33: Accessories And Documentation
Various others, depending on what they connect to. Contact your local VeriFone representative or service provider to identify the best cable for your needs. Power Supply The VX805 CTLS package includes any of the following types of power packs: PWR282-001-01-A DC power pack (US) - Page 34 ERVICE AND UPPORT Accessories and Documentation VX 805 CTLS I NSTALLATION UIDE...
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Page 35: Hapter
Troubleshooting Guidelines This chapter lists typical examples of malfunctions that you may encounter while operating your VX805 CTLS and the steps that you can take to resolve them. The troubleshooting guidelines provided in the following section are included to assist successful installation and configuration of the VX805 CTLS. If you are having problems operating your VX805 CTLS, please read these troubleshooting examples. -
Page 36: Keypad Does Not Respond
If pressing a function key does not perform the expected action, refer to the user documentation for that application to ensure you are entering data correctly. • If the problem persists, contact your local VeriFone representative. Transactions There are several possible reasons why the unit may not be processing Fail To Process transactions. - Page 37 ROUBLESHOOTING UIDELINES Transactions Fail To Process VX 805 CTLS I NSTALLATION UIDE...
- Page 38 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com VX805 CTLS Installation Guide VeriFone Part Number DOC280-023-EN-A, Revision A.7...
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