Sent Fax Is Received In An Incorrect Size; Received Fax Is Not Printed - Epson WF-C20600 User Manual

Related references
Basic Settings - Fax
Fax Sending Options
Related tasks
Cleaning the Scanner Glass
Cleaning the Automatic Document Feeder

Sent Fax is Received in an Incorrect Size

If your recipient receives a fax in an incorrect size, try these solutions:
• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper
size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax
machine does not support A3-size documents.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic:
Related tasks
Cleaning the Scanner Glass
Related topics
Placing Originals on the Product

Received Fax is Not Printed

If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic:
Related references
Receive Settings - Fax
Solving Faxing Problems
Solving Faxing Problems
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