Sent Fax Is Received In An Incorrect Size; Received Fax Is Not Printed; Solving Usb Device Problems - Epson WorkForce Pro ST-C5000 User Manual

• Send your faxes in smaller batches
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full
error may appear. Clear any product errors, then ask the sender to resend the fax.
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Sent Fax is Received in an Incorrect Size

If your recipient receives a fax in an incorrect size, try these solutions:
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
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Related tasks
Cleaning Your Product
Related topics
Placing Originals on the Product

Received Fax is Not Printed

If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
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Related references
Receive Settings - Fax

Solving USB Device Problems

Check these solutions if you have problems using USB devices with your product.
Cannot View or Print from a USB Device
Cannot Save Files on a USB Device
Cannot Transfer Files To or From a USB Device
Solving Faxing Problems
Solving Faxing Problems
Solving Faxing Problems
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