Troubleshooting; Common Problems In Patients And Corresponding Solutions - 3B Medical Line II QX Series User Manual

Luna II QX CPAP / Luna II QX Auto CPAP User Manual V1.1
Luna II QX CPAP / Luna II QX Auto CPAP User Manual V1.1

22. Troubleshooting

The table below lists common problems you may have with the device and possible
solutions to those problems. If none of the corrective actions solve the problem,
contact your home care provider.
22.1 Common Problems in Patients and Corresponding
Solutions
Problem
The nose reacts to the
airflow and cold. Due to
Dry, cold, runny,
fast
and blocked
becomes cold, leading to
nose; having a
nasal mucosa irritation and
cold
subsequent
swelling
Probably
patient sleeps with his or
Dry mouth and her mouth open, and the
throat pressurized air goes out via
the mouth, leading to nasal
and throat dryness
The mask size or model may
not be correct, or the mask
is not positioned correctly,
thereby
Eye irritation
leakage
Mask cushion (the soft part
of the mask) hardens
The mask is too tight
The distance between the
forehead support of the
Facial
mask and the forehead is
reddening
not correct
Wrong mask size
Possible Cause
airflow, the air
dryness and
because the
leading to air
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Solution(s)
Increase the humidity setting of
the device.
Contact your physician, and
continue treatment unless the
physician suggests the opposite
Use a chin strap to prevent the
mouth from opening during
sleep, or use a full-face mask.
Contact your physician
details
Narrow the distance between
the forehead support of the
mask and the forehead. Note
that adjusting the mask too
tight may leave markings on
the patient's face.
Add additional filling to the
mask so it does not leak.
Contact your equipment
supplier for an appropriate
mask. Add additional filling to
the mask if necessary
Replace the mask or mask
cushion
Loosen the headgear
Try a different distance. The
angle and size of the forehead
support differ according to the
type of masks
Contract your equipment
supplier for a correct-size mask
for