AVer PTZ310 User Manual
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AVer PTZ310 User Manual

Professional ptz camera
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Professional PTZ Camera
PTZ310/330
PTZ310W/330W
PTZ310N/330N
User Manual

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Summary of Contents for AVer PTZ310

  • Page 1 Professional PTZ Camera PTZ310/330 PTZ310W/330W PTZ310N/330N User Manual...
  • Page 2 FCC NOTICE (Class A) This device complies with Part 15 of the FCC Rules. The operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3 COPYRIGHT ©2020 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 4 WARNING To reduce the risk of fire or electric shock, do not expose this appliance  to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product. Do not drop the camera or subject it to physical shock. ...

  • Page 5: Table Of Contents

    Contents Package Contents ....................1 Optional Accessories ..................1 Product Introduction ....................2 Overview ......................2 LED Indicator ..................... 2 Pan and Tilt Angle ....................3 Device Connection ..................... 3 Video Output Connection ................... 4 RS232 and RS422 Connection ................5 Audio Input Connection ..................
  • Page 6 Advanced Setting ..................18 System ..................... 19 Web Setup ....................... 20 Use the AVer IPCam Utility to Find the Camera ..........20 Make a Connection to the Camera via Browser ..........21 Live View ......................22 Pan-Tilt-Zoom Control ................22 Focus ......................
  • Page 7 RTMP Setting ................... 29 Advanced Setting ..................... 30 SmartShoot ....................30 SmartFrame ..................... 32 System ......................33 Upgrade Firmware ................... 34 Use RTSP to Connect to Camera ..............34 RS232 Command Table ................... 35 Specification ......................40 PTZ310/PTZ310W/PTZ310N ................40 PTZ330/PTZ330W/PTZ330N ................43...

  • Page 8: Package Contents

    Package Contents Menu PTZ Camera Power Adapter & HDMI Cable Remote Power Cord Control Cable Fixing Plate Cable Ties (x 5) Quick Guide Batteries (x 2) M2 x 4mm Screw for Wall Mount Din8 to D-Sub9 Cable Screws (x 4) for Cable 1/4”-20L=6.5mm Fixing Plate RS232 In/Out Y Cable...

  • Page 9: Product Introduction

    Product Introduction Overview (5) (6) (7)(8)(9) (11) (10) (12) (1) Camera lens (5) PoE+ port (9) micro-USB port (2) IR sensor (6) RS232 port (10) HDMI port (3) LED indicator (7) RS422 port (11) 3G-SDI port (4) Kensington lock (8) Audio in* (12) DC power jack *Line input level: 1Vrms (max.) *Mic input level: 50mVrms (max.);...

  • Page 10: Pan And Tilt Angle

    Pan and Tilt Angle 90° ±170° 30° Device Connection Joystick (Camera controller) Laptop (Management/Presentation) Microphone RS232 Audio input RS422 3G-SDI Monitor/TV PoE+ (Display) Lecture capture system HDMI (Record) Professional PTZ Camera Web application (Remote Management)

  • Page 11: Video Output Connection

    Video Output Connection  HDMI Use the HDMI cable to connect with monitor or TV for video output. HDMI cable Monitor/TV  3G-SDI Connect to 3G-SDI monitor for video output. 3G-SDI cable (Not included) SDI Monitor [Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously; Assuming HDMI monitor is well connected before the camera is turned on, the OSD menu will be displayed on HDMI monitor in default.

  • Page 12: Rs232 And Rs422 Connection

    RS232 and RS422 Connection Connect through the RS232 or RS422 for camera control.  RS232 (this cable is not included in the package; only Y cable is provided for RS232 in/out) RS232 (VISCA) cable (Not included) Joystick Laptop...
  • Page 13 Data Set Ready VISCA OUT Output Transmit Data Input Receiver Data Not connect ● RS232 mini DIN9 to mini DIN8 Cable Pin Definition Mini DIN9 Connect to AVer camera IN(Mini DIN8) Connect to next camera Connect to controller or PC OUT(Mini DIN8)
  • Page 14 Mini DIN8 Cable Pin Definition Signal ● Din8 to D-Sub9 Cable Pin Definition...
  • Page 15  RS422 RS422 cable (Not included) Joystick Laptop [Note] Use cat5e splitter for multi-camera connection. RS422 Pin Signal Signal Cat5e splitter pin assignment: PTZ Camera Camera/Joystick Camera/Joystick...

  • Page 16: Audio Input Connection

    Audio Input Connection Connect the audio device for audio receiving. [Note] Line input level: 1Vrms (max.) Mic input level: 50mVrms (max.); Supplied voltage: 2.5V Microphone Auido mixer...

  • Page 17: Poe Connection

    PoE Connection Connect the camera to the router or switch through the PoE+ port. [Note] Only support IEEE 802.3AT PoE+ standard. Ethernet cable (Not included) Router/PoE Switch...

  • Page 18: Install Cable Fixing Plate

    Install Cable Fixing Plate Secure the cable fixing plate to the camera with screws. Screw: 4screws, M2 x 4mm(Included in the package) Secure the cable fixing plate to the camera with screws. (Screws x 4, M2 x 4 mm, included in teh package)
  • Page 19 Using cable ties to secure Plug-in cables. the cable and cable fixing plate.

  • Page 20: Remote Control

    Remote Control The remote control requires two (2) “AAA” size batteries; make sure batteries are installed properly before use. Menu (10) (11) (12) (13) (14) (15) (16) (17) Name Function Turn on/off the unit on/standby. (1) Power Select 1~4 PTZ camera. Set the camera ID in OSD menu: System >...
  • Page 21 Name Function Left and right orientation setting. (10) L/R DIR Press “L/R DIR” button + number button “1” to set the direction of the camera movement opposite to that indicated by the arrow of the / buttons. Press “L/R DIR” button + number button “2” to set the direction of the camera movement same as the arrow of the /...

  • Page 22: Setup The Camera

    Setup the Camera OSD Menu Press button on the remote control to call out the OSD menu and use ▲ , ▼ , ,  and Menu buttons to operate the OSD menu.

  • Page 23: Setup Ip Address Of The Camera

    Setup IP Address of the Camera Static IP 1. Press button on the remote control to call out OSD menu. Menu 2. Go to Network > Static IP. [Note] Turn the DHCP off before setup static IP (Network > DHCP > Off). 3.

  • Page 24: Osd Tree

    OSD Tree Camera Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction, Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip. Camera Exposure Mode Full Auto Exposure Value/Gain Limit Level/Slow Shutter Shutter Priority Exposure Value/Shutter Speed/Gain Limit Level Iris Priority Exposure Value/Iris Level/Gain Limit Level/Slow Shutter Manual Shutter Speed/Iris Level/Gain Level...

  • Page 25: Video Output

    Video Output Select video resolution. Video Output Auto 1080P/60 1080P/59.94 1080P/30 1080P/29.97 1080I/60 1080I/59.94 720P/60 720P/59.94 1080P/50 1080P/25 1080I/50 720P/50 Network Setup IP mode – DHCP or static IP. Network DHCP Off/On Static IP IP Address Gateway Mask Advanced Setting Advanced Setting Audio Input Type...

  • Page 26: System

    System  Camera Selector: Set the camera ID 1~4 for using remote control on multiple cameras control (also see (2) Camera Select in Remote Control chapter).  Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the screen.

  • Page 27: Web Setup

    Web Setup Connect the camera from a remote site through the internet. Use the AVer IPCam Utility to Find the Camera To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below steps to find the IP address of the camera.

  • Page 28: Make A Connection To The Camera Via Browser

    Make a Connection to the Camera via Browser Find the IP address of the camera. Call out OSD menu and select System > Information. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet access.

  • Page 29: Live View

    Live View In live view, the user can setup zoom in/out, preset, focus (Auto, Manual, One push, and Focus Near Limit), the speed of zoom, pan-tilt, and preset and view preset. Pan-Tilt-Zoom Control To operate the PTZ Camera motion, , and to adjust the camera view position and use zoom.

  • Page 30: Focus

    Focus Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to adjust focus to the far end and focusing on a far subject; press “-” to adjust focus to near end and focusing on a near subject.

  • Page 31: Preset

    Preset Setup preset position and view preset position. 1. Select the “Preset” tab in live view interface. 2. Use , and to adjust camera view position. 3. Enter preset position number (0~255) in Save Preset column and select “Save” to save the position.

  • Page 32: Exposure

    Camera Settings Exposure Setup the exposure type -- Full Auto, Iris Priority, Shutter Priority, or Manual. Image Process Select the “Image Process” tab in camera setting interface. Setup the white balance, saturation, contrast, sharpness, noise filter, power frequency, mirror, and flip.

  • Page 33: Video & Audio

    Video & Audio The user can setup Video Mode, Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate control, Audio input type, Audio volume, and Sampling Rate. (*NDI function is only supported on PTZ310N/PTZ330N.) If Video mode is in “stream only”, the frame rate is up to 60fps; in “USB + Streaming” mode, the frame rate is up to 30fps.

  • Page 34: Ndi Function

    NDI Function [Note] When using NDI mode, the camera cannot support other output source. The PTZ310N and PTZ330N both support “NDI function”. Please refer to the following description to setup NDI function. The NDI function is enabled in default. 1. Select Video & Audio. Select the “NDI” to enable NDI function. To disable the NDI function, select other mode.
  • Page 35 4. Set the identity name for display on NDI interface. Select System > Camera ID (NDI). Enter the name as user wanted. The maximum character is 10. After entering the name, select the Set button to save and manually restart the PTZ camera for the settings to take effect. The following characters can be displayed for camera ID: Numeric characters 0123456789...

  • Page 36: Network

    Network Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select “Confirm” to apply settings. RTMP Setting Setup for uploading the camera’s live view to the broadcasting platform (ex: Youtube). Get the RTMP server URL and stream key from the broadcasting platform and enter in “Server URL” and “Stream Key”...

  • Page 37: Advanced Setting

    Advanced Setting SmartShoot Setup the block area for the camera to detect object and follow-up the object to move the camera when the object is in block area that user has set. 1. In the advanced setting interface, select the “Number of block” (2, 3, or 4). Each block is corresponding to one preset position.
  • Page 38 2. Set the preset positions in order (Preset 6 to Preset 9). Use direction control panel to move the camera to wanted position and select “save” to save the preset position. And, a snapshot of the preset image will show at corresponding image display box. Repeat the step to set another preset position.

  • Page 39: Smartframe

    SmartFrame Press button on the remote control to enable to auto focus the face of object and zoom in. Select “Enable” to activate the function.

  • Page 40: System

    System The system information of camera is displayed in this page, including Model name, IP address, MAC address, and firmware version.  Factory Default: reset the camera back to factory default value.  OSD Display: select the OSD display output source – Auto, HDMI or 3G-SDI. ...

  • Page 41: Upgrade Firmware

    5. After updating, refresh the browser, and the password will set to default (admin). Please set your new password. Use RTSP to Connect to Camera To use RTSP player to connect to the camera, please enter the following RTSP URL in your application such as VLC, PotPlayer or Quick Time: “rtsp://IP address of PTZ310/330/live_st1”...

  • Page 42: Rs232 Command Table

    Wide (Variable) 8x 01 04 07 3p FF pqrs: Zoom Position, Direct 8x 01 04 47 0p 0q 0r 0s FF PTZ310: 0x0000~0x6f20 PTZ330: 0x0110~0x5490 Digital zoom ON/OFF 8x 01 04 06 02 FF CAM_DZoom 8x 01 04 06 03 FF...
  • Page 43 Command Set Command Command Packet Comments CAM_AFMode Continuous AF OFF, only Zoom Trigger AF 8x 01 04 57 02 FF trigger AF after zoom in/out. 8x 01 04 47 0p 0q 0r 0s 0t pqrs: Zoom Position CAM_ZoomFocus Direct 0u 0v 0w FF tuvw: Focus Position Normal Auto Auto...
  • Page 44 Command Set Command Command Packet Comments Gain Setting Reset 8x 01 04 0C 00 FF 8x 01 04 0C 02 FF CAM_Gain Down 8x 01 04 0C 03 FF 8x 01 04 4C 00 00 0p 0q FF pq: Gain Position Direct p: Gain Position (4 to F) AE Gain Limit (Direct)
  • Page 45 Command Set Command Command Packet Comments Menu Enter 8x 01 7E 01 02 00 01 FF menu enter CAM_Menu On/Off 8x 01 06 06 10 FF Display ON/OFF 8x 01 06 01 VV WW 03 01 Pan-tiltDrive 8x 01 06 01 VV WW 03 02 Pan-tiltDrive Down 8x 01 06 01 VV WW 01 03...
  • Page 46 Command Set Command Command Packet Comments Factory Reset System Factroy Reset 8x 01 04 3F 03 00 FF Preset Speed Set Preset Speed 8x 01 06 20 0p FF p:1 to 6 CAM_Power_ON Power On 8x 01 04 00 02 FF CAM_Power_OFF Power Off 8x 01 04 00 03 FF CAM_MenuEnter...

  • Page 47: Specification

    Specification PTZ310/PTZ310W/PTZ310N Camera Image Sensor 1/2.8” 1080p 60fps Exmor CMOS Effective Picture Elements Approx. 2.1 Megapixels Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94, Output Resolution 1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50 Minimum Illumination 0.4 lux (IRE50, F1.6, 30FPS) S/N Ratio >...
  • Page 48 Camera Camera Control - Interface RS232 (DIN9)/RS422 (RJ45) VISCA (RS232/RS422/IP), PELCO-D/PELCO-P (RS232/RS422), Camera Control - Protocol CGI (IP) Image Processing Noise Reduction (2/3D), Flip, Mirror Power Frequency Auto/50Hz/60Hz Audio Audio - Channel 2ch (stereo) Audio - Codec AAC-LC (48/44.1/32/24K), G.711/PCM (16K/8K) Audio - Sample Rate 48/44.1/32/24/16/8Khz Interface...
  • Page 49 IP Streaming Resolution 1920x1080, 1280x720, 960x540, 640x480 Network Video Compress H.264 (High Profile) Format Maximum Frame Rate H.264: 60fps (1920x1080) Bit-rate Control Mode VBR/CBR (selectable) Range of Bit-rate setting 512Kbps ~ 32Mbps Network Interface 10/100/1000Base-T Multi-stream Capability IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP, Network Protocol RTSP, VISCA over IP WebUI...

  • Page 50: Ptz330/Ptz330W/Ptz330N

    PTZ330/PTZ330W/PTZ330N Camera Image Sensor 1/2.8” 1080p 60fps Exmor CMOS Effective Picture Elements Approx. 2.1 Megapixels Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94, Output Resolution 1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50 Minimum Illumination 0.3 lux (IRE50, F1.6, 30FPS) S/N Ratio > 50dB Gain Auto/Manual TV Line...
  • Page 51 Camera VISCA (RS232/RS422/IP), PELCO-D/PELCO-P Camera Control - Protocol (RS232/RS422), CGI (IP) Image Processing Noise Reduction (2/3D), Flip, Mirror Power Frequency Auto/50Hz/60Hz Audio Audio - Channel 2ch (stereo) Audio - Codec AAC-LC (48/44.1/32/24K), G.711/PCM (16K/8K) Audio - Sample Rate 48/44.1/32/24/16/8Khz Interface Video Output 3G-SDI, HDMI, IP, USB Audio Output...
  • Page 52 IP Streaming Resolution 1920x1080, 1280x720, 960x540, 640x480 Network Video Compress Format H.264 (High Profile) Maximum Frame Rate H.264: 60fps (1920x1080) Bit-rate Control Mode VBR/CBR (selectable) Range of Bit-rate Setting 512Kbps ~ 32Mbps Network Interface 10/100/1000Base-T Multi-stream Capability IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP, Network Protocol RTSP, VISCA over IP WebUI...

This manual is also suitable for:

Ptz330Ptz310wPtz330wPtz310nPtz330n

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