AVer PTZ310 User Manual
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AVer PTZ310 User Manual

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Professional PTZ Camera
PTZ310/330
PTZ310W/330W
PTZ310N/330N
User Manual
V.3.0.0

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Summary of Contents for AVer PTZ310

  • Page 1 Professional PTZ Camera PTZ310/330 PTZ310W/330W PTZ310N/330N User Manual V.3.0.0...
  • Page 2 FCC NOTICE (Class A) This device complies with Part 15 of the FCC Rules. The operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3 © 2020 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 4 WARNING  To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product.  Do not drop the camera or subject it to physical shock. ...

  • Page 5: Table Of Contents

    Contents Package Contents ....................1 Product Introduction ....................2 Overview ......................2 LED Indicator ..................... 2 Pan and Tilt Angle ....................3 Device Connection ..................... 3 Video Output Connection ................... 4 RS232 and RS422 Connection ................5 Audio Input Connection ..................7 PoE Connection ....................
  • Page 6 Advanced Setting ..................15 System ..................... 16 Web Setup ....................... 17 Using the AVer IPCam Utility to Find the Camera ........... 17 Make a Connection to the Camera via Browser ..........18 Live View ......................19 Pan-Tilt-Zoom Control ................19 Focus ......................
  • Page 7 SmartShoot ....................27 SmartFrame ..................... 29 System ......................30 Upgrade Firmware ................... 31 Using RTSP Connect to Camera ..............31 RS232 Command Table ................... 32 Specification ......................36 PTZ310/310W/PTZ310N ................. 36 PTZ330/330W/PTZ330N ................. 39...

  • Page 8: Package Contents

    Package Contents Menu PTZ Camera Power Adapter & HDMI Cable Remote Power Cord Control Cable Fixing Plate Screw for Wall Cable Ties(x5) Quick Guide Mount Din8 to D-Sub9 Cable RS232 In/Out Y Cable Batteries(x2) *The power cord will vary depending on the standard power outlet of the country where it is sold.

  • Page 9: Product Introduction

    Product Introduction Overview (5) (6) (7)(8)(9) (11) (10) (12) (1) Camera lens (5) PoE+ port (9) micro-USB port (2) IR sensor (6) RS232 port (10) HDMI port (3) LED indicator (7) RS422 port (11) 3G-SDI port (4) Kensington lock (8) Audio in* (12) DC Power jack *Line input level: 1Vrms (max.).

  • Page 10: Pan And Tilt Angle

    Pan and Tilt Angle 90° ±130° 30° Device Connection Joystick (Camera control) Laptop (Management/Presentation) Microphone Audio input RS232 RS422 3G-SDI Monitor/TV PoE+ (Display) Lecture capture system HDMI (Record) Professional PTZ Camera Web application (Remote Management)

  • Page 11: Video Output Connection

    Video Output Connection  HDMI Use the HDMI cable to connect with monitor or TV for video output. HDMI cable Monitor/TV  3G-SDI Connect to 3G-SDI monitor for video output. 3G-SDI cable (Not inculded) SDI Monitor [Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously; Assuming HDMI monitor is well connected before the camera turned on, the OSD menu will be displayed on HDMI monitor in default.”...

  • Page 12: Rs232 And Rs422 Connection

    RS232 and RS422 Connection Connect through the RS232 or RS422 for camera control.  RS232 (this cable is not include in the package, only provide Y cable for RS232 in/out) RS232(VISCA) cable (Not inculded) Joystick Laptop ● RS232 Port Pin definition ●...
  • Page 13  RS422 [Note] Use cat5e splitter for multi-camera connection. RS422 Pin Cat5e splitter pin assignment: PTZ Camera Camera/Joystick Camera/Joystick...

  • Page 14: Audio Input Connection

    Audio Input Connection Connect the audio device for audio receiving. [Note] If use MIC-in device (ex: microphone), please use 3 to 4 MIC-in cable to connect camera and MIC-in device. Line input level: 1Vrms (max.). Mic input level: 50mVrms (max.); Supplied voltage:2.5V. Microphone Auido mixer...

  • Page 15: Poe Connection

    PoE Connection Connect the camera to the router or switch through the PoE+ port. [Note] Only support IEEE 802.3AT PoE+ standard. Ethernet cable (Not inculded) Router/PoE Switch...
  • Page 16 Install Cable Fixing Plate...

  • Page 17: Remote Control

    Remote Control The remote control requires two (2) “AAA” size batteries, make sure batteries are installed properly before use. Menu (10) (11) (12) (13) (14) (15) (16) (17) Name Function Turn the unit on/standby. (1) Power Select 1~4 PTZ camera. Set the camera ID in OSD menu: System >...
  • Page 18 Name Function Left and right orientation setting. (10) L/R DIR Press “L/R DIR” + “#1” button to reset setting. Press “L/R DIR” + “#2” button to move to opposite direction. Reset the Pan-Tilt position. (11 ) PT Reset Zoom in/out slow. (12) Zoom Slow Zoom in/out fast.

  • Page 19: Setup The Camera

    Setup the Camera OSD Menu button on the remote controller to call out the OSD menu and use ▲ , ▼ , ,  and Press Menu button to operate the OSD menu.

  • Page 20: Setup Ip Address Of The Camera

    Setup IP Address of the Camera Static IP 1. Press button on the remote controller to call out OSD menu. Menu 2. Go to Network > Static IP. [Note] Turn the DHCP off before setup static IP (Network > DHCP > Off). and use, , number 3.

  • Page 21: Osd Tree

    OSD Tree Camera Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction, Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip. Camera Exposure Mode Full Auto Exposure Value/Gain Limit Level/Slow Shutter Shutter Priority Exposure Value/Shutter Speed/Gain Limit Level Iris Priority Exposure Value/Iris Level/Gain Limit Level/Slow Shutter Manual Shutter Speed/Iris Level/Gain Level...

  • Page 22: Video Output

    Video Output Select video resolution. Video Output Auto 1080P/60 1080P/59.94 1080P/30 1080P/29.97 1080I/60 1080I/59.94 720P/60 720P/59.94 1080P/50 1080P/25 1080I/50 720P/50 Network Setup IP mode – DHCP or static IP. Network DHCP Off/On Static IP IP Address Gateway Mask Advanced Setting Advanced Setting Audio Input Type...

  • Page 23: System

    System  Camera Selector: Set the camera ID 1~4 for using remote controller on multiple cameras control (also see (2) Camera select in Remote Controller chapter).  Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the screen.

  • Page 24: Web Setup

    Web Setup Connect the camera from a remote site through the internet. Using the AVer IPCam Utility to Find the Camera To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below steps to find the IP address of the camera.

  • Page 25: Make A Connection To The Camera Via Browser

    Make a Connection to the Camera via Browser Find the IP address of the camera. Call out OSD menu and select “System” > “Information”. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet access.

  • Page 26: Live View

    Live View In live view, the user can setup zoom in/out, preset, focus (Auto, Manual, One push, and Focus Near Limit), the speed of zoom, pan-tilt, and preset and view preset. Pan-Tilt-Zoom Control To operate the PTZ Camera motion. , and to adjust the camera view position and use zoom.

  • Page 27: Focus

    Focus Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to adjust focus to the far end and focusing on a far subject; press “-“to adjust focus to near end and focusing on a near subject.

  • Page 28: Preset

    Preset Setup preset position and view preset position. 1. Select the “Preset” tab in live view interface. 2. Use , and to adjust camera view position. 3. Enter preset position number (0~255) in Save Preset column and select “Save” to save the position.

  • Page 29: Exposure

    Camera Settings Exposure Setup the exposure type -- Full auto, Iris priority, Shutter priority, or manual. Image Process Setup the white balance, saturation, contrast, sharpness, noise filter, power frequency, flip, and mirror. Select the “Image Process” tab in camera setting interface.

  • Page 30: Video & Audio

    Video & Audio The user can setup Video Mode, Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate control, Audio input type, Audio volume, and Sampling Rate. (*NDI function only support of PTZ310N/PTZ330N) Video mode in the stream only, the frame rate is up to 60fps and in USB+ Streaming mode is up to 30fps.

  • Page 31: Ndi Function

    NDI Function The PTZ310N and PTZ330N both support “NDI function”. Please refer to the following description to setup NDI function. The NDI function is enabled in default. 1. Select Video & Audio. In Video & Audio page, you can see the “NDI” is enabled in Video mode section.
  • Page 32 4. Set the identity name for display on NDI interface. Select System > Camera ID(NDI). Enter the name as user wanted. The maximum character is 10. After entering the name, select the Set button to save and manually restart the PTZ camera for the settings to take effect. The following characters can be displayed for camera ID: Numeric characters 0123456789...

  • Page 33: Network

    Network Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select “Confirm” to apply settings. RTMP Setting Setup for uploading the camera’s live view to the broadcasting platform (ex: Youtube). Get the RTMP server URL and stream key from the broadcasting platform and enter in “Server URL” and “Stream key”...

  • Page 34: Advanced Setting

    Advanced Setting SmartShoot Setup the block area for the camera to detect object and follow-up the object to move the camera when the object is in block area that user has set. 1. In the advanced setting interface, select the “Number of block” (2, 3, or 4). Each block is corresponding to one preset position.
  • Page 35 2. Set the preset positions in order (preset 6 to preset 9). Use direction control panel to move the camera to wanted position and select “save” to save the preset position. And, a snapshot of the preset image will show at corresponding image display box. Repeat the step to set another preset position.

  • Page 36: Smartframe

    SmartFrame Press button 2 seconds on the remote controller, it will enable to auto focus the face of object and zoom in. Select “Enable” to activate the function.

  • Page 37: System

    System The system information of camera is displayed in this page, including Model name, IP address, MAC address, and firmware version.  Factory Default: Reset the camera back to factory default value.  OSD Display: Select the OSD display output source – Auto, HDMI or 3G-SID. ...

  • Page 38: Upgrade Firmware

    After updating, refresh the browser, and the password will set to default (), please setting your new password. Using RTSP Connect to Camera To use RSTP player connecting to the camera; please enter the following RTSP URL in your application such as VLC, PotPlayer or Quick Time. “rtsp://IP address of PTZ310/330/310W/330W/live_st1”...

  • Page 39: Rs232 Command Table

    RS232 Command Table Command Set Command Command Packet Comments Zoom Control CAM_Zoom Stop 8x 01 04 07 00 FF CAM_Zoom Tele (Standard) 8x 01 04 07 02 FF CAM_Zoom Wide (Standard) 8x 01 04 07 03 FF p=0 (Low) to 7 (High) CAM_Zoom Tele (Variable) 8x 01 04 07 2p FF...
  • Page 40 Command Set Command Command Packet Comments Indoor mode CAM_WB Indoor 8x 01 04 35 01 FF Out door mode CAM_WB Outdoor 8x 01 04 35 02 FF One Push WB mode CAM_WB One Push WB 8x 01 04 35 03 FF Manual Control Mode CAM_WB Manual...
  • Page 41 Command Set Command Command Packet Comments CAM_BackLight 8x 01 04 33 03 FF Mirror Image ON/OFF CAM_LR_Reverse On 8x 01 04 61 02 FF CAM_LR_Reverse Off 8x 01 04 61 03 FF pp: 0x00 To 0xFF CAM_Memory Reset 8x 01 04 3F 00 pp FF pp: 0x00 To 0xFF pp: 0x5A =>...
  • Page 42 8x 01 02 03 FF Factory Reset System Factroy Reset 8x 01 04 3F 03 00 FF p: 0 to 2, 0:150/s, 1:250/s, 2: Preset Speed Set Preset Speed 8x 01 06 20 0p FF 300/s (Lumens) p:0 to 5, (AVer)

  • Page 43: Specification

    Specification PTZ310/310W/PTZ310N Camera 1/2.8” 1080p 60fps Exmor CMOS Image sensor Effective picture elements Approx. 2.1 Megapixels Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94, Output Resolution 1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50 Minimum Illumination 0.4 lux (IRE50, F1.6, 30FPS) S/N ratio >...
  • Page 44 Camera Camera Control - Interface RS232 (DIN8) / RS422 (RJ45) Camera Control - Protocol VISCA/PELCO-D (RS232/RS422/IP), CGI (IP) Image Processing Noise Reduction (2/3D), Flip, Mirror Power Frequency Auto/50Hz/60Hz Audio Audio - Channel 2ch (stereo) Audio - Codec AAC-LC (48/44.1.32.24K), G.711/PCM (16K/8K) Audio - Sample Rate 48/44.1/32/24/16/8Khz Interface...
  • Page 45 IP Streaming Resolution 1920x1080, 1280x720, 960x540, 640x480 Network Video Compress H.264 (High Profile), MJPEG Format Maximum Frame Rate H.264: 60fps (1920x1080), MJPEG: 30fps (1920x1080) Bit-rate Control Mode VBR/CBR (selectable) Range of Bit-rate setting 512Kbps ~ 32Mbps Network Interface 10/100/1000Base-T Multi-stream Capability IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP, Network Protocol RTSP, VISCA over IP...

  • Page 46: Ptz330/330W/Ptz330N

    PTZ330/330W/PTZ330N Camera 1/2.8” 1080p 60fps Exmor CMOS Image sensor Effective picture elements Approx. 2.1 Megapixels Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94, Output Resolution 1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50 Minimum Illumination 0.3 lux (IRE50, F1.6, 30FPS) S/N ratio > 50dB Gain Auto/Manual TV Line...
  • Page 47 Camera Camera Control - Protocol VISCA/PELCO-D (RS232/RS422/IP), CGI (IP) Image Processing Noise Reduction (2/3D), Filp, Mirror Power Frequency Auto/50Hz/60Hz Audio Audio - Channel 2ch (stereo) Audio - Codec AAC-LC (48/44.1.32.24K), G.711/PCM (16K/8K) Audio - Sample Rate 48/44.1/32/24/16/8Khz Interface Video Output 3G-SDI, HDMI, IP Audio Output 3G-SDI, HDMI, IP...
  • Page 48 General Accessory Remote control, 12V/5A power adapter; IP Streaming Resolution 1920x1080, 1280x720, 960x540, 640x480 Network Video Compress Format H.264 (High Profile), MJPEG Maximum Frame Rate H.264: 60fps (1920x1080), MJPEG: 30fps (1920x1080) Bit-rate Control Mode VBR/CBR (selectable) Range of Bit-rate setting 512Kbps ~ 32Mbps Network Interface 10/100/1000Base-T...

This manual is also suitable for:

Ptz330Ptz310wPtz330wPtz310nPtz330n

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