AVer TR333V2 User Manual
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AVer TR333V2 User Manual

Ai auto tracking ptz camera
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AI Auto Tracking PTZ Camera
User Manual
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TR333V2 / TR323(N)V2/ TR313V2 / TR311HWV2 /
PTC330UV2 / PTC320U(N)V2 / PTC310UV2 / PTC310HWV2

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Summary of Contents for AVer TR333V2

  • Page 1 AI Auto Tracking PTZ Camera User Manual — — TR333V2 / TR323(N)V2/ TR313V2 / TR311HWV2 / PTC330UV2 / PTC320U(N)V2 / PTC310UV2 / PTC310HWV2...
  • Page 2 Warning  Hold the bottom of the camera with both hands to carry the camera. Whether the camera is connected to power or not, do not grab any part of the lens or the lens holder to carry the camera or adjust pan and tilt. ...
  • Page 3 ©2024 AVer Information Inc. All rights reserved. | June 13, 2024 All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All...
  • Page 4 Tel: +31 (0) 10 7600 550 Tel: +886 (2) 2269 8535 Toll-free: +1 (877) 528 7824 Japan Branch Office Vietnam Branch Office Korea Office Công ty TNHH AVer Information 한국 에버 인포메이션 (주) アバー・インフォメーション株式会社 (Việt Nam) 서울시 종로구 새문안로 92 〒160-0023 日本東京都新宿区西新...

  • Page 5: Table Of Contents

    Contents Warning ..........................2 Overview ..........................3 Package Contents ....................... 3 Optional Accessories......................3 Parts Info ..........................4 LED Indicators ........................4 Dimensions ......................... 5 Pan and Tilt Angle ....................... 5 Device Connection ........................ 9 PoE Connection ........................ 10 RS-232 and RS-422 Connection ..................11 Audio Input Connection .....................

  • Page 6: Warning

    Advanced Setting ......................29 System ......................... 30 Web Setup ..........................31 Access the Web Interface ....................31 AVer IPCam Utility ......................31 AVer PTZ Management ....................33 Live View ........................... 34 Camera Control ......................34 Preset ........................... 36 Camera Settings ....................... 37 Exposure ........................

  • Page 7: Overview

    Overview Package Contents Mini DIN9 to Mini DIN8 Camera Power Adapter & DIN8 to D-Sub9 Power Cord Cable RS-232 Adaptor Cable Ceiling Mount Bracket Cable Tie (x4) Remote Control Cable Fixing Plate (x2) M2 x 4 mm 1/4”-20, L=6.5 mm M3 x 6 mm Drill Template Screw (x3)

  • Page 8: Parts Info

    Parts Info 1. Tally Lamp 4. Kensington Lock 5. PoE+ 802.3at 2. IR Sensor 6. RS-232 Port 3. LED Indicator 7. RS-422 Port 8. USB 3.0 Type-B Port 9. Audio In* 10. HDMI Port 11. 3G-SDI (unavailable for model names with H) 12.

  • Page 9: Dimensions

    Pan and Tilt Angle 90° 170° 170° 30°...
  • Page 10 Dimensions 80mm 156.5mm 145mm 180mm 161.3mm 145mm 156.5mm 161.3mm 180mm...
  • Page 11 Ceiling Mount 80mm 104mm 153mm 161.3mm 180mm 200.8mm...
  • Page 12 Wall Mount 180mm 161.3mm 206mm 263.2mm...

  • Page 13: Device Connection

    Device Connection...

  • Page 14: Poe Connection

    PoE Connection Connect the camera to the router or switch through the PoE+ port. [Note] Only support IEEE 802.3AT PoE+ standard. Ethernet Cable (Not Included) Router/PoE Switch...

  • Page 15: Rs-232 And Rs-422 Connection

    RS-232 and RS-422 Connection Connect through the RS-232 or RS-422 for camera control.  RS-232...
  • Page 16 RS-232 Port Pin Definition ● Function Mini DIN9 Pin # I/O Type Signal Description VISCA IN Output Data Terminal Ready Input Data Set Ready Output Transmit Data Input Receiver Data VISCA OUT Output Data Terminal Ready Input Data Set Ready Output Transmit Data Input...
  • Page 17 RS-232 mini DIN9 to mini DIN8 Cable Pin Definition ● Mini DIN8 Cable Pin Definition Signal...
  • Page 18 Din8 to D-Sub9 Cable Pin Definition ●...
  • Page 19 RS-422 ● [Notes] Use cat5e splitter for multi-camera connection. RS-422 Pin Cat5e splitter pin assignment: Camera Camera/Joystick Camera/Joystick...

  • Page 20: Audio Input Connection

    Audio Input Connection Connect the audio device for audio receiving. [Notes]  Line input level: 1Vrms (max.).  Mic input level: 50mVrms (max.); Supplied voltage: 2.5V. Microphone Audio Mixer...

  • Page 21: Video Output Connection

    Video Output Connection  HDMI Use the HDMI cable to connect with monitor or TV for video output. HDMI Cable Monitor/TV  3G-SDI Connect to 3G-SDI monitor for video output. 3G-SDI Cable (Not Included) SDI Monitor [Notes]  HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously. When the HDMI monitor is well connected before the camera is turned on, the OSD menu will be displayed on HDMI monitor as default.
  • Page 22 The model name with “H” do not have 3G-SDI.

  • Page 23: Cable Fixing Plate Installation

    Cable Fixing Plate Installation 1. Secure the cable fixing plate to the camera. Screws: 3 M2 x 4mm screws (included in the package). 3. Use 4 cable ties to secure the cables and 2. Plug in cables. cable fixing plate.

  • Page 24: Ceiling Mount Installation

    Ceiling Mount Installation Secure the mount bracket on the ceiling. 2. Install the mount bracket on the camera. Screw: 4 screws, M4 x 10mm (Not Screw: 2 screws, 1/4"-20 L=6.5mm Included in the package) (Included in the package) 3. Slide the mount bracket with the camera 4.

  • Page 25: Camera Installation

    Camera Installation  Angle A: less than 30˚  Height B: 2~3m from floor  Distance C: longer than 3m away from podium  Position: center of classroom  Distance between the camera and tracking target (presenter): Optical zoom ratio ability Upper body size Full body size 3~16m...

  • Page 26: Remote Control

    Remote Control Name Function 1. Power Turn the camera on/standby. Press the button to open OSD menu 2. Menu during HDMI output. Set cameras to CAM1 to CAM3 button. 3. Camera Select Select a camera to operate.  Set the preset position 0~9. ...
  • Page 27 18. Auto Tracking Auto Tracking ON/OFF. 19. Freeze Freeze the live image.  Short press to adjust EV level. 20. EV +/-  Long press EV+ to turn on RTMP.  Long press EV- to turn off RTMP. 21. Switch Change presenter.

  • Page 28: Set Up The Camera

    Set Up the Camera OSD Menu You can use the supplied Remote Control to operate the OSD Menu during HDMI output. Press the button to call out the On-Screen Display (OSD) menu and use the ▲ , ▼ , ,  and buttons to operate the OSD menu.

  • Page 29: Dhcp

    DHCP 1. Press the button on the remote control to call out the OSD menu. 2. Go to Network > DHCP > On. 3. After turning the DHCP on, the user can view IP address in System > Information.

  • Page 30: Osd Menu Tree

    OSD Menu Tree Camera Set up camera parameters: Exposure Mode, White Balance, Pan Tilt Zoom, Noise Reduction, Saturation, Contrast, Sharpness, Mirror and Flip. Layer Layer Layer Layer Layer Camera Exposure Full Auto Exposure Value -4/-3/-2/-1/0/1/2/3/4 Mode Gain Limit Level 24dB/27dB/30dB/33dB/36dB /39dB/42dB Slow Shutter Off/On...
  • Page 31 Bright 0-31 Layer Layer Layer Layer Layer Camera White Balance Auto Indoor Outdoor One push Manual R Gain (0-255) B Gain (0-255) Pan Tilt Zoom Preset Speed 5/25/50/100/ 150/200 Digital Zoom Off/On Digital Zoom x2-x12 Limit Pan/Tilt Slow Off/On Off/Low/ Noise Reduction Medium/High Saturation...
  • Page 32 Supported AVer Cameras: PTC300V2 Series PTC500 PTC330 PTC310 Series PTC115 Series Series Series PTC330UV2 PTC500S PTC330 PTC310 PTC115 TR333V2 TR530 TR331 TR311 TR320 PTC320U(N)V2 PTC500+ PTC330N PTC310U PTC115+ TR323NV2 TR530+ TR331N TR313 TR320+ PTC310UV2 PTC330U PTC310H TR313V2 TR333 PTC310N TR311N...

  • Page 33: Video Output

    Video Output Select video resolution (2160p is only supported on certain models). Layer Layer Layer Video Output Priority Mode 1080p Frequency 50Hz/59.94Hz/60Hz Resolution 2160P/30, 2160P/29.97, 1080P/60, 1080P/59.94, 1080P/30, 1080P/29, 1080I/60, 1080I/59, 720P/60, 720P/59.94, 2160P/25, 1080P/50, 1080P/25, 1080I/50, 720P/50 Network Set up IP mode – DHCP or Static IP. Layer Layer Layer...

  • Page 34: System

    Tracking+PTZ System  Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the screen.  Camera Selector: Set the camera ID 1~3 for using remote control on multiple cameras control (also see No.3 Camera Select in Remote Control chapter). ...

  • Page 35: Web Setup

    Access the Web Interface To access the web interface of the camera, you can use any of the following software to find its IP address:  AVer IPCam Utility  AVer PTZ Management Note: The camera default network is DHCP.
  • Page 36 To access the web interface: 1. Download IPCam Utility from AVer Download Center (https://www.aver.com/download-center) launch the software. 2. Click Search to see available devices on the same local area network (LAN). Note:  Make sure your camera has internet.  IPCam Utility and camera must be on the same LAN.

  • Page 37: Aver Ptz Management

    AVer PTZ Management Note: The PTZ Management default username and password is admin/admin. 1. Download PTZ Management from AVer Download Center (https://www.aver.com/download- center) and launch the software. 2. Log in with the PTZ Management default username and password admin/admin. 3. Go to Setup > Add, then click Auto Search to see available devices on the same local area network (LAN).

  • Page 38: Live View

    Live View Camera Control  Pan-Tilt-Zoom Control Use the directional buttons to navigate the camera view. Adjust the Pan Speed and Tilt Speed if necessary. to zoom in or zoom out the live image. You can also select Zoom Speed (High/Low).
  • Page 39  Focus Item Description Auto Focus Click to perform the auto focus. Manual Focus Click to manually adjust the focus. You can use the Focus + and Focus – buttons to adjust the focus. One-push Focus Click to automatically adjust the focus right away. Focus Near Limit Set the focus distance limit.

  • Page 40: Preset

    Preset To set up preset positions: 1. Go to Live View > Preset. 2. Use the directional buttons to navigate the camera view. Optionally use to zoom in or zoom out the images. 3. Enter a preset number (0~255) in the Save Preset column and click Save to save the position. To move camera to preset positions: 1.

  • Page 41: Camera Settings

    Camera Settings Exposure Click Default to reset the Exposure settings to factory default. Item Description Options include Full Auto, Iris Priority, Shutter Priority and Exposure Mode Manual. Select an exposure mode and optionally adjust the value of Exposure Value, Gain Level, Shutter Speed, Gain Limit Level, Iris Level and BLC.

  • Page 42: Image Process

    Select the checkbox to turn on Wide Dynamic Range mode for more vivid camera view. Image Process Item Description White Balance Options include AWB, ATW, Indoor, Outdoor, One Push and Manual.  Select Manual to adjust the R Gain and B Gain manually. ...

  • Page 43: Video & Audio

    Video & Audio  Video and Audio Settings Item Description Priority Mode Select 2160p or 1080p. 2160p is only available for certain models. Color Mode Select 4:2:0 or 4:2:2 color mode.  4:2:0: 3G-SDI recommended.  4:2:2: HDMI recommended. Select 50Hz, 59.94Hz or 60Hz based on your region. Power Frequency Video Output Resolution Select a resolution to display on your video output device.
  • Page 44 Framerate Select a framerate for live stream – 1, 5, 15, 20 or 30 for power frequency 59.94Hz or 60Hz; 1, 5, 15, 20 or 25 for power frequency 50Hz. I-VOP Interval (S) Drag the slider to set the value from 1s to 10s. Encoding Type (video) Select H.264 or H.265 to encode streaming video.

  • Page 45: Network

    Network...
  • Page 46 Item Description DHCP You can set up the network to DHCP or Static IP.  DHCP: Select On to assign the related IP settings with the camera automatically. Click Confirm to save the settings.  Static IP: Select Off to manually enter the IP Address, Netmask, Gateway and DNS.
  • Page 47 Upload Certificate Click Choose File to upload a SSL certificate (must be in the PEM format) to PTC/PTZ/DL cameras. To create this format: 1. Prepare your certificate, intermediate certificates, and the CA root in a base-64 encoded format. Additionally, prepare the private key in the PKCS#8 format (should be unencrypted).
  • Page 48  SRT Settings Example 1 vMix: Set the workstation and the TR335N camera in the same network. Check the workstation’s IP address (Destination IP). Example: Select SRT (Listener) from Stream Type in vMix Input Select window. Enter the information into the SRT Settings TR335N web interface, then click on Start Stream, Connect Status shows Connected.
  • Page 49 Example2 OBS (Open Broadcaster Software): Set the workstation and the TR335N camera in the same network. Check the workstation’s IP address (Destination IP). Example: Open OBS, add a scene, add a source, enter srt://Work Station IP:port?mode=listener Example: srt://10.100.105.127:8889?mode=listener [Notes] If there is no image, please try right-click on the source->Transform->Fit to screen to re-scale image.

  • Page 50: Tracking Settings

    Tracking Settings You can set up the tracking modes and use the Tracking Control panel to perform the tracking function. You can also turn on Gesture control to use your hands to control certain camera functions. Tracking Mode Description Presenter Camera starts tracking when a presenter appears in the camera view.
  • Page 51 To perform the tracking function, you can:  On the camera web application, click Tracking Settings to set the tracking modes.  Go to Tracking Control panel > select from Presenter, Zone and Hybrid mode. Optionally click the Click Track button if you want to select a new target presenter to track. Click the Click Track button, the target presenter will be highlighted with a red frame, while the other detected presenters will be highlighted with blue frames.

  • Page 52: Presenter Mode

    Presenter Mode Camera will start tracking when the presenter enters the camera live view. Item Description Tracking Control Click to turn on or off, and select a tracking mode. Tracking Sensitivity Drag the slide bar to adjust the sensitivity of the tracking function.
  • Page 53 Auto Zoom When Auto Zoom is off, the camera stops zooming in/out automatically but keep the zoom size based on the preset point selected from the drop-down list below. Auto Tilt Select the checkbox to turn on the Auto Tilt function. Multi-Presenter Detection When more than one presenter is detected, the camera will zoom out to frame every presenter in the camera view.
  • Page 54 3. When the Presenter tracking function is on, the Multi-Presenter Detection will be activated. To turn on the Presenter tracking, refer to Step 3 in the <Presenter Mode> chapter. 4. To turn off the Multi-Presenter Detection function, go to Tracking Settings > Presenter setup page >...
  • Page 55 Meanwhile, when there is another presenter appears within the current camera view and then detected by the camera, the camera will be triggered to the pre-configured preset position. You can also use the supplied Remote Control to quickly set up the Presenter Mode. 1.

  • Page 56: Zone Mode

    Zone Mode Set up the block areas for the camera to detect the presenter and track the presenter when the presenter appears within the pre-configured areas (preset areas). To configure the preset areas: 1. Select the number of blocks (2 Blocks, 3 Blocks or 4 Blocks) you want to configure for the preset positions.
  • Page 57 Set up the preset view to clearly see the preseter at least complete half body (60% upper body) to ensure tracking accuracy. Make sure there is no any other human-outline poster/TV/moniter in the background. The result of the Zone Mode is illustracted as below. 1.

  • Page 58: Hybrid Mode

    Hybrid Mode You can benefit from the advantages of both the Presenter and Zone modes. The camera will start tracking when a presenter is detected in the camera view. If the position where a presenter enters is pre-configured as a tracking zone (preset area), the camera will activate as Zone tracking. Set up a Tracking Point.
  • Page 59 To better perform the Hybrid Mode, DO NOT overlap the zones (preset areas) nor configure the zones close to each other. It’s recommended to leave some distance among the zones. Adjust the value or turn on the below functions: Item Description Tracking Sensitivity Drag the slider to adjust the sensitivity of the tracking...

  • Page 60: Gesture

    Gesture The Gesture Control allows you to control certain camera functions with hand gestures. Connect your device to the screen with an HDMI cable. To perform the gesture control function: 1. Turn off the Tracking Mode first. 2. Ensure the camera has been set up at 1X zoom ratio and the distance between the presenter and the camera is 15ft.
  • Page 61 Gesture Description Auto Tracking enable / Switch Presenter Raise your hand beside your face (with an open hand) for more than 3 seconds to activate the Auto Tracking. Instruct camera to track the person that holds up beside his/her face (only enabled when Auto Tracking is on).

  • Page 62: Ndi

    You can activate the NDI function using this page. Camera firmware version v31 and later supports NDI function. To set up the NDI function: This camera is compatible with NDI | HX of NewTek, Inc. To use NDI | HX, you are required to purchase the license key from the URL of NewTek, Inc.
  • Page 63 Description Local Device Name Enter a name of the camera to be shown within NDI devices. For best results, name all AVer cameras the same Local Device Name. e.g. PTZ Cameras or Tracking Cameras. Device Channel (Camera Enter a channel name for the camera. The default camera name is AVer_NDI_Camera.

  • Page 64: System

    Upgrade firmware To upgrade the firmware: 1. Download the newest firmware from https://www.aver.com/Downloads/search?q=PTC320UV2 2. On the Web page, go to System > Upgrade firmware. 3. Click Choose File to select the firmware. 4. Click Upgrade to start upgrading the firmware.
  • Page 65 USB Video Video Mode setup field.  Enable by UVC wake-up: Set up a sleep preset position (e.g. Preset 20). Help Improving AVer Camera Select from the drop-down list to set if you allow the providing of anonymous usage data.

  • Page 66: Appendix

    Appendix VISCA RS-232 Command Table Command Set Command Command Packet Comments CAM_Power 8x 01 04 00 02 FF Power ON/OFF 8x 01 04 00 03 FF CAM_Zoom Stop 8x 01 04 07 00 FF Tele(Variable) 8x 01 04 07 2p FF p=0 (Low) to 7 (High) Wide(Variable) 8x 01 04 07 3p FF...
  • Page 67 CAM_Exposure 8x 01 04 0E 02 FF Exposure Compensation Amount Compensation Setting Down 8x 01 04 0E 03 FF CAM_Backlight 8x 01 04 33 02 FF Back Light Compensation ON/OFF 8x 01 04 33 03 FF CAM_Preset Reset 8x 01 04 3F 00 pp FF pp: Preset Number 0x00~0xFF 8x 01 04 3F 01 pp FF Recall...
  • Page 68 CAM_Memory Special 8x 01 04 3F 01 pp FF These are changeable depending on VISCA Customized Functions web setting: pp: 0x00 To 0xFF normal preset pp: 0x5F => Turn on OSD menu pp: 0xA0 => Full Body pp: 0xA1 => Upper Body pp: 0xA2 =>...
  • Page 69 Inquiry Command Command Packet Reply Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF In Door y0 50 02 FF Out Door y0 50 03 FF One Push WB...
  • Page 70 y0 50 03 FF CAM_WDR mode 8x 09 04 3D FF y0 50 02 FF y0 50 03 FF CAM_BLC mode 8x 09 04 33 FF y0 50 02 FF y0 50 03 FF CAM_Live Freeze 8x 09 04 62 01 FF y0 50 02 FF Freeze On y0 50 03 FF...

  • Page 71: Visca Over Ip Settings

    Visca over IP Settings VISCA over IP...

  • Page 72: Cgi Command

    CGI Command CGI List for Video Transmission CGI Item name Command Parameter Parameter Description Name value Get JPEG /snapshot 1280x720 jpg Get RTSP stream rtsp://ip/live_st1 CGI List for Camera Control CGI item Command Parameter Name Parameter Description name value up start /cgi- 1,0,1&(random) bin?SetPtzf=...
  • Page 73 Absolute /cgi- val: {min: 2048, Follows CGI Position (Tilt) bin?Set=ptz_ mid: preset speed t,3,val 165696, max: 662784} Absolute /cgi- val: {min: 2048, Follows CGI Position bin?Set=ptz_ mid: preset speed (Zoom) z,3,val 14224, max: 28448} CGI List for Various Settings CGI item Command Parameter Name Parameter...
  • Page 74 date_detect,3, Click Track GET(Basic /cgi- Need to be Get detect Authentication) bin?Get=trk_d sent along zone etect_num,3 with (Humanoid Click Track outlines) number command - Reply "trk_detect_num, X: The amount of 3=X\r\n" humanoid outlines, maximum: 50 Click Track GET(Basic /cgi- X: The amount of Get detect Authenticatio bin?GetTrackin...
  • Page 75 Tracking GET(Basic /cgi- - Reply X : value On/Off Get Authentication) bin?Get=trk_tr trk_tracking_on, acking_on,3&_ trk_tracking_on, 3=0" RTMP Start /cgi-bin?Set= vdo_rtmp_enabl streamming e,3,1 RTMP Stop /cgi-bin?Set= vdo_rtmp_enabl streamming e,3,0 USB status GET(Basic /cgi- Authentication) bin?Get=usb_s tatus_inquire,3 - Reply "usb_status_inq 0(plug out), uire,3=X\r\n"...
  • Page 76 username:passw ord is 1:1 , you can enter this script to execute ISP process. curl.exe -X POST --user 1:1 file1=@./0.0.000 0.29.dat "http://10.100.10 5.109/system/"...

  • Page 77: Pelco P Command

    Pelco P Command...

  • Page 78: Pelco D Command

    Pelco D Command...

This manual is also suitable for:

Tr323v2Tr323nv2Tr313v2Tr311hwv2Ptc330uv2Ptc320uv2 ... Show all

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