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AVer TR333V2 User Manual
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AVer TR333V2 User Manual

AVer TR333V2 User Manual

Ai auto tracking ptz camera
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AI Auto Tracking PTZ Camera
—
—
User Manual
TR333V2 / TR323(N)V2/ TR313V2 / TR311HWV2 /
PTC330UV2 / PTC320U(N)V2 / PTC310UV2 / PTC310HWV2

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Summary of Contents for AVer TR333V2

  • Page 1 AI Auto Tracking PTZ Camera — — User Manual TR333V2 / TR323(N)V2/ TR313V2 / TR311HWV2 / PTC330UV2 / PTC320U(N)V2 / PTC310UV2 / PTC310HWV2...

  • Page 2: Warning

    Warning  Hold the bottom of the camera with both hands to carry the camera. Whether the camera is connected to power or not, do not grab any part of the lens or the lens holder to carry the camera or adjust pan and tilt. ...
  • Page 3 © 2024 AVer Information Inc. All rights reserved. | November 20, 2024 All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All...

  • Page 4: Contact Information

    Toll-free: +1 (877) 528 7824 Japan Branch Office Vietnam Branch Office Korea Office アバー・インフォメーション株式会社 한국 에버 인포메이션 (주) Công ty TNHH AVer Information 〒160-0023 日本東京都新宿区西新 서울시 종로구 새문안로 92 (Việt Nam) 宿 3-2-26 立花新宿ビル 7 階 Tầng 5, 596 Nguyễn Đình Chiểu, P.3, (신문로...

  • Page 5: Table Of Contents

    Ceiling Mount Installation ....................22 Set Up the Camera ......................23 OSD Menu ........................23 IP Address Setup ......................23 Static IP ........................23 DHCP ........................24 OSD Menu Tree ......................25 Access the Web Interface ....................28 AVer IPCam Utility ..................... 28...
  • Page 6 AVer PTZ Management ..................... 30 Web Interface ........................31 Live View ........................31 Camera Control......................31 Preset ........................32 Camera Settings ......................33 Exposure ........................33 Image Process ......................34 Video & Audio ........................ 35 Network ......................... 37 Tracking Settings ......................41 Tracking Modes Overview ..................

  • Page 7: Overview

    Overview Package Contents Camera Power Adapter & DIN8 to D-Sub9 RS-232 In/Out Power Cord Cable Y Cable Ceiling Mount Bracket Cable Tie (x4) Remote Control Cable Fixing Plate (x2) 1/4”-20, L=6.5 mm M2 x 4 mm M3 x 6 mm Drill Template Screw (x3) Screw (x2)

  • Page 8: Parts Info

    Parts Info 1. Tally Lamp 4. Kensington Lock 5. PoE+ 802.3at 2. IR Sensor 6. RS-232 Port 3. LED Indicator 7. RS-422 Port 8. USB 3.0 Type-B Port 9. Audio In Port 10. HDMI Port 11. 3G-SDI (unavailable for model names with H) 12.

  • Page 9: Pan And Tilt Angle

    Pan and Tilt Angle...

  • Page 10: Dimensions

    Dimensions 80mm 156.5mm 145mm 180mm 161.3mm 145mm 156.5mm 161.3mm 180mm...

  • Page 11: Ceiling Mount

    Ceiling Mount 80mm 104mm 153mm 161.3mm 180mm 200.8mm...
  • Page 12 Wall Mount 180mm 161.3mm 206mm 263.2mm...

  • Page 13: Remote Control

    Remote Control Name Function 1. Power Turn the camera on/standby. Press the button to open OSD menu 2. Menu during HDMI output. Set cameras to CAM1 to CAM3 button. 3. Camera Select Select a camera to operate.  Set the preset position 0~9. ...
  • Page 14 18. Auto Tracking Auto Tracking ON/OFF. 19. Freeze Freeze the live image.  Short press to adjust EV level.  Long press EV+ to turn on RTMP. 20. EV +/-  Long press EV- to turn off RTMP. 21. Switch Change presenter.

  • Page 15: Device Connection

    Device Connection...

  • Page 16: Poe Connection

    PoE Connection Connect the camera to the router or switch through the PoE+ port. [Note] Only support IEEE 802.3AT PoE+ standard. Ethernet Cable (Not Included) Router/PoE Switch...

  • Page 17: Rs-232 Connection

    RS-232 Connection Connect through the RS-232 or RS-422 for camera control.  RS-232...
  • Page 18  RS-232 Port Pin Definition Function Mini DIN9 Pin # I/O Type Signal Description VISCA IN Output Data Terminal Ready Input Data Set Ready Output Transmit Data Input Receiver Data VISCA OUT Output Data Terminal Ready Input Data Set Ready Output Transmit Data Input...
  • Page 19  RS-232 mini DIN9 to mini DIN8 Cable Pin Definition Mini DIN8 Cable Pin Definition Signal...
  • Page 20  Din8 to D-Sub9 Cable Pin Definition...

  • Page 21: Rs-422 Connection

    RS-422 Connection Use an RS-422 adapter cable to make a RS-422 connection to your control device.
  • Page 22 Pin # RS-422 Port Pin Definition T-568B Cable...

  • Page 24: Audio Input Connection

    Audio Input Connection Connect an audio device to receive audio. Line input level: 1Vrms (max.). Mic input level: 50mVrms (max.); Supplied voltage: 2.5V. Microphone Audio Mixer...

  • Page 25: Video Output Connection

    Video Output Connection  HDMI Connect to a monitor or TV using an HDMI cable. HDMI Cable Monitor/TV  3G-SDI Connect to a 3G-SDI monitor. 3G-SDI Cable (Not Included) SDI Monitor Note:  HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously. When the HDMI monitor is well connected before the camera is turned on, the OSD menu will be displayed on HDMI monitor as default.

  • Page 26: Installation

    Installation  Angle A: less than 30˚  Height B: 2~3m from floor  Distance C: longer than 3m away from podium  Position: center of classroom  Distance between the camera and tracking target (presenter): Optical zoom ratio ability Upper body size Full body size 3~16m...

  • Page 27: Cable Fixing Plate Installation

    Cable Fixing Plate Installation 1. Secure the cable fixing plate to the camera. Screws: 3 M2 x 4mm screws (included in the package). 3. Use 4 cable ties to secure the cables and 2. Plug in cables. cable fixing plate.

  • Page 28: Ceiling Mount Installation

    Ceiling Mount Installation Secure the mount bracket on the ceiling. 2. Install the mount bracket on the camera. Screw: 4 screws, M4 x 10mm (Not Screw: 2 screws, 1/4"-20 L=6.5mm Included in the package) (Included in the package) 3. Slide the mount bracket with the camera 4.

  • Page 29: Set Up The Camera

    Set Up the Camera OSD Menu You can use the supplied Remote Control to operate the OSD Menu during HDMI output. Press the button to call out the On-Screen Display (OSD) menu and use the ▲ , ▼ , ,  and buttons to operate the OSD menu.

  • Page 30: Dhcp

    DHCP 1. Press the button on the remote control to call out the OSD menu. 2. Go to Network > DHCP > On. 3. After turning the DHCP on, the user can view IP address in System > Information.

  • Page 31: Osd Menu Tree

    OSD Menu Tree Layer Layer Layer Layer Camera Exposure Mode Full Auto Exposure Value Gain Limit Level Slow Shutter Shutter Priority Exposure Value Shutter Speed Gain Limit Level Iris Priority Exposure Value Iris Level Gain Limit Level Slow Shutter Manual Shutter Speed Iris Level Gain Level...
  • Page 32 (Optical zoom 21X, 30X models only) Video Output Priority Mode 2160p (Unavailable for TR311HWV2, PTC310HWV2) 1080p Frequency 59.94 Resolution 2160p30 2160p29.97 1080p60 1080p59.94 1080p30 1080p29 1080I/60 1080I/59 720p60 720p59.94 2160p25 1080p50 1080p25 1080I/50 720p50 Network DHCP Static IP IP Address 192.168.1.168 Gateway 192.168.1.254...
  • Page 33 Protocol VISCA/PELCO D/PELCO P/AW Camera Address Baud Rate 4800/9600/38400 Tracking Off/On Tracking Mode Presenter Zone Hybrid Gesture Control Tracking Tracking+PTZ System Camera Selector Status OSD Off/On English / 繁體中文 / 日本 Language 語 / 简体中文 / 한국어 / Tiếng Việt On/Off (NDI model only) Camera ID...

  • Page 34: Access The Web Interface

    Access the Web Interface To access the web interface of the camera, you can use any of the following software to find its IP address:  AVer IPCam Utility  AVer PTZ Management Note: The camera default network is DHCP.
  • Page 35 To access the web interface: 1. Download IPCam Utility from AVer Download Center (https://www.aver.com/download-center) launch the software. 2. Click Search to see available devices on the same local area network (LAN). Note:  Make sure your camera has internet.  IPCam Utility and camera must be on the same LAN.

  • Page 36: Aver Ptz Management

    AVer PTZ Management Note: The PTZ Management default username and password is admin/admin. 1. Download PTZ Management from AVer Download Center (https://www.aver.com/download- center) and launch the software. 2. Log in with the PTZ Management default username and password admin/admin. 3. Go to Setup > Add, then click Auto Search to see available devices on the same local area network (LAN).

  • Page 37: Web Interface

    Web Interface Live View Camera Control Item Description Pan and Tilt Controls Position the camera. Drag the slider to adjust Pan Speed and Tilt Speed. Home Position Move the camera to the Home position. Zoom Zoom in or zoom out the live view and select Zoom Speed.

  • Page 38: Preset

    Auto Focus Select Auto Focus and then choose an AF mode:  AF Trigger after PTZ: Automatically focus after each pan, tilt or zoom.  Continuous AF: Automatically focus continuously. Click to manually focus. Adjust the focus with ＋- buttons. Manual Focus One Push Focus Click to automatically focus once.

  • Page 39: Camera Settings

    Camera Settings Exposure Note: Click Default to reset Exposure to factory default settings. Item Description Choose an exposure mode. Exposure Mode Adjust exposure, shutter, iris and gain. Exposure Value Shutter Speed Iris Level Gain Level Gain Limit Level Turn backlight compensation (BLC), slow shutter, wide dynamic...

  • Page 40: Image Process

    range (WDR) on or off. Slow Shutter Image Process Note: Click Default to reset Image Process to factory default settings. Item Description White Balance Choose a white balance mode  In Manual mode, you can also adjust the R Gain and B Gain. ...

  • Page 41: Video & Audio

    Video & Audio Item Description Priority Mode Select 2160p or 1080p.  2160p is available for 4K models only, unavailable for TR311HWV2, PTC310HWV2. Color Mode Select a color mode for video.  4:2:0: Recommended for 3G-SDI.  4:2:2: Recommended for HDMI. Power Frequency Select 50Hz, 59.94Hz or 60Hz based on your country and region.
  • Page 42 Encoding Type (video) Select H.264 or H.265. Framerate Select a framerate. I-VOP Interval (S) Drag the slider to set the value from 1s to 10s. Rate Control Select VBR or CBR. Audio Input Type Select to input audio by Line in or Mic in. Audio Volume Drag the slider to set the volume from 0 to 10.

  • Page 43: Network

    Network...
  • Page 44 Gateway and DNS. Click Confirm to save the settings. Hostname Enter a hostname that is displayed on devices such as an IP router.  The default is AVer. Turn Network Time Protocol (NTP) on or off. RTMP Settings Stream live video to a video platform such as YouTube.
  • Page 45 2. Go to Stream tab > select SRT (Listener) from the Stream Type drop- down list. Copy the Port value. 3. Paste the IP address and Port value into SRT Settings fields and click Start Stream. Connect Status will change to Connected. ...
  • Page 46 PEM format. 3. Click Choose File to select the certificate file, and then click Upload. 4. Turn on HTTPS. SSHD Turn remote debugging from AVer on or off. Visca Port Mode Select a VISCA port mode. VIsca Port Enter a VISCA port number.

  • Page 47: Tracking Settings

    Tracking Settings Tracking Modes Overview For details on settings, please refer to their respective chapters. Presenter Frames and follows the presenter on screen. Zone Frames and follows the presenter on screen using up to four presets. When the presenter exits the previous preset, the camera will follow and move to the next preset.

  • Page 48: Tracking Control Panel

    Tracking Control Panel  Tracking: Turn tracking on or off.  Mode: Select a tracking mode to frame and follow the presenter in real time as they move. For details on tracking settings, please refer to respective chapters.  Click Track: Presenter Mode lets you switch the presenter you want to track. Click the Click Track button to frame everyone on screen in bounding boxes and click to select the presenter you want to track.

  • Page 49: Presenter Mode

    Presenter Mode Presenter Mode frames and follows the presenter on screen, and returns to the tracking point (Preset 1) when no one is on screen. To set up Presenter Mode: 1. Go to Tracking Settings > Presenter. 2. Use pan, tilt and zoom controls to position your camera and click Save to Preset 1 to save the Tracking Point.
  • Page 50 Frame the presenter’s full body or upper body. People Size  When Auto Zoom is turned off, the zoom ratio will be Auto Zoom based on your selected preset from the drop-down list.  When Auto Tilt is turned off, the tilt angle will be based on your selected preset from the drop-down list.
  • Page 51 To set up Presenter Mode with the remote control: 1. Use directional buttons to position your camera. Press and hold Preset, then press Number button 1 to save the tracking point (Preset 1). 2. Press Auto Tracking ON to turn on Presenter Mode. 3.

  • Page 52: Zone Mode

    Zone Mode Zone Mode uses up to 4 presets to frame and follow the presenter on screen. When the presenter exits the previous preset, the camera will follow and move to the next preset. When no one is in the presets, the camera returns to the tracking point (Preset 6 or selected preset). Note: Zone Mode detects any faces or human silhouettes entering the presets.
  • Page 53 4. Use pan, tilt and zoom controls to position your camera and click Save to save that position. A thumbnail will appear in the preview. Repeat these steps for all presets. Note: Define overlapping presets from left to right for a smooth transition. When the presenter exits the previous preset, the camera will follow and move to the next preset.
  • Page 54 To set up Zone Mode with the remote control: 1. Use directional buttons to position your camera. Press and hold Preset, then press Number button 6 to save Preset 6. Repeat these steps for Preset 7. Note: Zone Mode has 2 blocks by default. To select more blocks, access the web interface. 2.

  • Page 55: Hybrid Mode

    Hybrid Mode Hyrbid Mode combines Presenter Mode and Zone Mode. Uses presets when the presenter is inside of presets, frames and follows the presenter when they are outside of presets. When no one is on screen, the camera returns to the tracking point (Preset 1). To set up Hybrid Mode: 1.
  • Page 56 4. Use pan, tilt and zoom controls to position your camera and click Save to save that position. A thumbnail will appear in the preview. Repeat these steps for all presets. Note: Do not overlap presets. Leave ample room between presets for a smooth transition. 5.
  • Page 57 6. Turn on Tracking and select Hyrbid Mode on the Tracking Control panel. Note: Presenter Mode lets you switch the presenter you want to track. Click the Click Track button to frame everyone on screen in bounding boxes and click to select the presenter you want to track.

  • Page 58: Gesture

    Gesture Control your camera with hand gestures during HDMI output. To use gesture control:  The effective distance is 15 feet at 1X zoom ratio.  When a gesture is recognized, the LED indicator will flash purple. 1. Select an option from the Gesture Control drop-down list: ...

  • Page 59: Ndi

    Note: NDI is available for model names with N only. Item Description NDI Activate Function Click to enter your NDI license key. To purchase NDI|HX upgrade, please visit NewTek Online Store (https://store.newtek.com/ndi-hx-upgrade-for-cameras.html#) Local Device Name Enter a name that identifies your camera group on the NDI software.
  • Page 60 Reliable UDP Select the checkbox to enable Reliable User Datagram Protocol (RUDP). Discovery Server Select the checkbox to enable discovery server to allow devices to discover and connect to each other on a network automatically. Discovery Server Address Enter the IP address of a server running a discovery server application.

  • Page 61: System

    Upgrade firmware To upgrade the firmware: 1. Download the newest firmware from https://www.aver.com/Downloads/search?q=PTC320UV2 2. On the Web page, go to System > Upgrade firmware. 3. Click Choose File to select the firmware. 4. Click Upgrade to start upgrading the firmware.
  • Page 62 Select to turn on auto tracking when streaming over USB. Make using USB Video sure you have selected USB only in Video Mode. Help Improving AVer Camera Select from the drop-down list to set if you allow the providing of anonymous usage data.

  • Page 63: Appendix

    Appendix VISCA RS-232 Command Table Command Set Command Command Packet Comments CAM_Power 8x 01 04 00 02 FF Power ON/OFF 8x 01 04 00 03 FF CAM_Zoom Stop 8x 01 04 07 00 FF Tele(Variable) 8x 01 04 07 2p FF p=0 (Low) to 7 (High) Wide(Variable) 8x 01 04 07 3p FF...
  • Page 64 CAM_Exposure 8x 01 04 0E 02 FF Exposure Compensation Amount Compensation Setting Down 8x 01 04 0E 03 FF CAM_Backlight 8x 01 04 33 02 FF Back Light Compensation ON/OFF 8x 01 04 33 03 FF CAM_Preset Reset 8x 01 04 3F 00 pp FF pp: Preset Number 0x00~0xFF 8x 01 04 3F 01 pp FF Recall...
  • Page 65 CAM_Memory Special 8x 01 04 3F 01 pp FF These are changeable depending on VISCA Customized Functions web setting: pp: 0x00 To 0xFF normal preset pp: 0x5F => Turn on OSD menu pp: 0xA0 => Full Body pp: 0xA1 => Upper Body pp: 0xA2 =>...
  • Page 66 Inquiry Command Command Packet Reply Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF In Door y0 50 02 FF Out Door y0 50 03 FF One Push WB...
  • Page 67 y0 50 03 FF CAM_WDR mode 8x 09 04 3D FF y0 50 02 FF y0 50 03 FF CAM_BLC mode 8x 09 04 33 FF y0 50 02 FF y0 50 03 FF CAM_Live Freeze 8x 09 04 62 01 FF y0 50 02 FF Freeze On y0 50 03 FF...

  • Page 68: Visca Over Ip Settings

    Visca over IP Settings VISCA over IP...

  • Page 69: Cgi Command

    CGI Command CGI List for Video Transmission CGI Item name Command Parameter Parameter Description Name value Get JPEG /snapshot 1280x720 jpg Get RTSP stream rtsp://ip/live_st1 CGI List for Camera Control CGI item Command Parameter Name Parameter Description name value up start /cgi- 1,0,1&(random) bin?SetPtzf=...
  • Page 70 Absolute /cgi- val: {min: 2048, Follows CGI Position (Tilt) bin?Set=ptz_ mid: preset speed t,3,val 165696, max: 662784} Absolute /cgi- val: {min: 2048, Follows CGI Position bin?Set=ptz_ mid: preset speed (Zoom) z,3,val 14224, max: 28448} CGI List for Various Settings CGI item Command Parameter Name Parameter...
  • Page 71 date_detect,3, Click Track GET(Basic /cgi- Need to be Get detect Authentication) bin?Get=trk_d sent along zone etect_num,3 with (Humanoid Click Track outlines) number command - Reply "trk_detect_num, X: The amount of 3=X\r\n" humanoid outlines, maximum: 50 Click Track GET(Basic /cgi- X: The amount of Get detect Authenticatio bin?GetTrackin...
  • Page 72 Tracking GET(Basic /cgi- - Reply X : value On/Off Get Authentication) bin?Get=trk_tr trk_tracking_on, acking_on,3&_ trk_tracking_on, 3=0" RTMP Start /cgi-bin?Set= vdo_rtmp_enabl streamming e,3,1 RTMP Stop /cgi-bin?Set= vdo_rtmp_enabl streamming e,3,0 USB status GET(Basic /cgi- Authentication) bin?Get=usb_s tatus_inquire,3 - Reply "usb_status_inq 0(plug out), uire,3=X\r\n"...
  • Page 73 username:passw ord is 1:1 , you can enter this script to execute ISP process. curl.exe -X POST --user 1:1 file1=@./0.0.000 0.29.dat "http://10.100.10 5.109/system/"...

  • Page 74: Pelco P Command

    Pelco P Command...

  • Page 75: Pelco D Command

    Pelco D Command...

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