AVer PTC V2 Series User Manual
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AVer PTC V2 Series User Manual

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AVer PTZ Link
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  • Page 1 AVer PTZ Link User Manual...
  • Page 2 © 2023 AVer Information Inc. All rights reserved. | July 12, 2023 All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or...
  • Page 3 Tel: +81 (0) 3 5989 0290 https://jp.aver.com/technical-support テクニカル・サポート: Vietnam Branch Office Công ty TNHH AVer Information (Việt Nam) Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phố Hồ Chí Minh 700000, Việt Nam Tel: +84 (0)28 22 539 211...

  • Page 4: Table Of Contents

    ClearOne ......................... 10 Nureva ..........................11 Sennheiser ........................14 Shure ..........................15 Yamaha ..........................18 Installing AVer PTZ Link ..................19 Hardware Connection ................... 20 Get Started ......................21 PTZ Link Main page ....................21 Device List ........................23 Add Devices ......................24 IP Camera Connection ....................
  • Page 5 HTTP Request ........................ 58 Help Center ........................60 About ..........................60 Privacy Policy ........................60 Minimize and Restore AVer PTZ Link ................61 Exit AVer PTZ Link ......................62 Troubleshoot ......................63 Appendix ....................... 67 AVerCamera Setting Tool ..................67...

  • Page 6: Overview

    (supported models) from Audio-Technica, ClearOne, Nureva, Sennheiser, Shure to Yamaha. It provides IP-based control and enables users to turn AVer cameras into voice tracking cameras by setting preset points. It also enables users to create virtual cameras, perform automatic video switching, as well as tracking the presenter when human tracking is enabled in the Premium version.

  • Page 7: System Requirements

    System Requirements Minimum Recommended Windows 7 (64-bit) or later Windows 7 (64-bit) or later macOS 10 or later macOS 10 or later Intel Core i5 10th Generation Intel Core i7-10875H or greater NVidia Geforce RTX 2070 or greater 8 GB 16 GB DDR4 or greater Free storage 800 MB...

  • Page 8: Supported Aver Cameras

    Supported AVer Cameras PTC V2 Series PTC500 Series PTC330 Series PTC310 Series PTC115 Series PTC330UV2 PTC500S PTC330 PTC310 PTC115 TR333V2 TR530 TR331 TR311 TR320 PTC320UNV2 PTC500+ PTC330N PTC310U PTC115+ TR323NV2 TR530+ TR331N TR313 TR320+ PTC320UV2 PTC330U PTC310H TR333 PTC310UV2 PTC310N...

  • Page 9: Supported Microphones

    Supported Microphones Some models may require setup in their manufacture software before using PTZ Link. Audio-Technica ATND1061 Beamforming Ceiling Array Microphone Digital Microphone Manager 1. Go to Settings & Maintenance > System Settings > Network > IP Control Settings. 2. Turn on Notification and Camera Control Notification.

  • Page 10: Clearone

    ClearOne BMA 360 Microphone System CONVERGE® Pro 2 (supports up to 3 daisy-chained BMA 360s) PTZ Link 1. PTZ Link assigns 12 channels to Daisy- Channel Start/End each BMA 360. Chained Unused channels are retained in BMA 360 1-12  the assigned BMA 360 (see left BMA 360 13-24...

  • Page 11: Nureva

    Nureva HDL300 HDL310 Dual HDL300 HDL410 Nureva Console Client 1. Turn on Enable camera tracking integration. 2. Enter the IP address of the computer running PTZ Link in the Allowed host names / IP addresses field PTZ Link 3. PTZ Link divides HDL 180°...
  • Page 12 4. Enter the IP address of the computer running Nureva Console Client as MIC IP in PTZ Link. To add a coverage area for HDL410: PTZ Link 1. Click Channel Configure on the main page. 2. Select a Pickup Mode from the drop-down list: Direction: The microphone’s ...
  • Page 13 3. Select Coverage from the Pickup Mode drop-down list. 4. Click Coverage Map Setting > Click Add Coverage. 5. Add a coverage area by dragging You can add up to 8 coverage  areas per microphone. When coverage areas overlap, ...

  • Page 14: Sennheiser

    Sennheiser TeamConnect Ceiling 2 Sennheiser Control Cockpit An Exclusion Zone set in Sennheiser Control Cockpit also affects the 0° 337.5° 22.5° 30° PTZ Link corresponding channel in PTZ Link Channel PTZ Link PTZ Link 292.5° 67.5° as illustrated. Channel Channel PTZ Link PTZ Link Channel...

  • Page 15: Shure

    Shure Microflex® Complete Wireless IntelliMix® P300 Audio Conferencing Processor MXA920 Ceiling Array Microphone MXA710 Linear Array Microphone MXA310 Table Array Microphone Web Application 1. Open the Configuration tab. 2. Select a template from the multi- channel options. 3. Or select Add Channel to add more than 1 channel.
  • Page 16 MXA920 Ceiling Array Microphone Web Application To manually position up to 8 lobes: 1. Go to Settings > General > Automatic coverage. 2. Turn off Automatic coverage. 3. Go to IntelliMix > Automixer Properties > Deselect Leave last mic on. To add a mix of up to 8 dynamic and dedicated coverage areas: 1.
  • Page 17 1-8. Coverage: The coverage  areas you have added in the MXA920's web application. They correspond to PTZ Link channel 1-8. 6. To integrate with supported AVer camera tracking system via active talker positions, please refer to <Active Position Setup>.

  • Page 18: Yamaha

    Yamaha RM-CG Ceiling Array Microphone PTZ Link PTZ Link divides RM-CG’s horizontal 0° 337.5° 22.5° PTZ Link angles into 8 equal parts, which Channel PTZ Link PTZ Link correspond to PTZ Link channel 1-8. Channel 292.5° 67.5° Channel PTZ Link PTZ Link Channel Channel...

  • Page 19: Installing Aver Ptz Link

    1. Download AVer PTZ Link to your computer from AVer Download Center. (https://www.aver.com/download-center). 2. The installer includes AVerCamera Setting Tool. Please refer to <AVerCamera Setting Tool> for more details. 3. Double-click the downloaded .exe file. 4. Follow the instructions displayed on the setup wizard to install AVer PTZ Link.

  • Page 20: Hardware Connection

    Hardware Connection Please make sure all devices are well-connected and power on.  Needs to install AVer PTZ Link application on the server site.  For IP Camera connection (free version), all devices are suggested to be  connected on the same LAN, or UDP port-52381 & TCP port-2202 must be available between devices.

  • Page 21: Get Started

    Get Started PTZ Link Main page 1. Device List: Add/delete/edit or enable/disable the devices. Please refer to <Device List> <Add Devices>. 2. Set Preset: Click to set up preset positions. This button will only be available when the selected device has been enabled ( toggle the switch to enable).
  • Page 22  User: Log in with a user account to have access to the limited functions. To switch to Admin account, click the toggle and enter the administrator account password. To switch back to User account, exit and restart AVer PTZ Link.

  • Page 23: Device List

    For the premium users, you can add up to 25 device groups (camera and microphone combination) to the Device List; for the free users, you can add up to 5 device groups. AVer PTZ Link supports both IP camera (free version) and USB camera (premium version) connection.

  • Page 24: Add Devices

    Add Devices You can add up to 5 device groups (free version) or 25 device groups (premium version) to the Device List. AVer PTZ Link supports both IP camera (free version) and USB camera (premium version) connection. IP Camera Connection 1.
  • Page 25 Enter a name for this device group (length has to be less than 20 characters). [Note]  AVer PTZ Link will memorize the last setting, including device name and preset setup.  When AVer PTZ Link launches, the paired devices will automatically run.
  • Page 26 6. The device group has been added to the Device list. 7. You can optionally set up the Priority Group if multiple device groups are sharing the same camera. To set up a Priority group, please refer to <Priority Group>.

  • Page 27: Virtual Camera (Usb) Connection

    5. Select an USB camera and input the IP address of the microphone. Items Description Select Camera Select a USB connected camera which automatically detected by AVer PTZ Link from the drop-down list. MIC IP Enter the IP address of the microphone (in IPv4 format).
  • Page 28 Input a name for this device group (length has to be less than 20 characters). [Note]  AVer PTZ Link will memorize the last setting, including device name and preset setup.  When AVer PTZ Link launches, the paired devices will automatically run.

  • Page 29: Priority Group

    Priority Group When multiple groups are sharing the same camera and connection type, and when their paired microphones detect the same voice from a person at the same time, the camera will only move to the preset position of the Priority Group. To set up a group as the Priority Group: 1.

  • Page 30: Voice Tracking Configuration

    Voice Tracking Configuration After adding the devices to the program, you can further configure the voice tracking function. You can set up Channel by pairing up microphone channels and camera preset positions. When the microphone detects a sound, the camera will move to the pre-configured position.

  • Page 31: Channel Setup

    Channel Setup Channel setup allows users to perform the Voice Tracking function by pairing up microphone channels and camera preset positions. This function supports both IP cameras and Virtual Cameras (USB). To enable voice tracking by configuring Channel setup, you need to: 1.

  • Page 32: Set Up Preset Positions

    Set Up Preset Positions To set up preset positions for IP cameras: 1. Click to select an IP camera on the Device List. The selected device will be highlighted with a blue frame. Make sure you have enabled the device 2.
  • Page 33 3. On the Live View page, click the Preset tab on the bottom panel to set up preset positions. To set up preset positions: Enter a preset number in the Save Preset input box. Use the direction and zoom in/out buttons to move the camera view to the desired position.
  • Page 34 To set up preset positions for USB cameras: 1. Click to select an USB camera on the Device List. The selected device will be highlighted with a blue frame. 2. Click Set Preset to set up preset positions with the AVerCamera Setting Tool. You can set up to 256 (0~255) preset positions.

  • Page 35: Pair Up Preset Positions With Microphone

    Pair Up Preset Positions with Microphone When AVer PTZ Link detects voice from the microphone, it triggers the related camera to the pre-configured preset position. 1. Click to select a camera on the Device List, and the selected device will be highlighted with a blue frame.
  • Page 36 2. Click the Channel tab on the right-side panel, then select the preset position from the Camera drop-down list to the related Microphone channel. 3. Add notes in Remarks as reminders for the configured positions or settings. The Remarks (text overlay) for Virtual Camera (USB) may overlay on the camera view output.
  • Page 37 [Notes]  To perform the Human tracking function, you will have to pre-configure the related tracking settings on the camera. Please refer to the user’s manual of your camera.  The supported models of "Human Tracking" function are listed below: USA region: - TR310/TR311/TR311HN/TR313/TR331/TR333 - TR313V2/TR333V2...
  • Page 38 5. Click Time to set up the duration to trigger a preset or go back to a pre-configured Preset 0 (home position). Item Description Time to trigger Preset Select a duration for the camera to move to a Preset after it detects a sound. Multiple Speakers Mode Select Back to Preset 0 to enable Multiple ...
  • Page 39 6. The pair-up configuration is completed. When the microphone detects voices, the voice tracking icons will appear next to the channels. The Channel in blue indicates that the camera is staying at its preset point.

  • Page 40: Active Position Setup

    Active Position Setup Active Position reports active talker positions from supported microphones in the form of X, Y, Z coordinates to deliver enhanced camera tracking. Active Position supports USB-connected AVer cameras and Shure MXA920 Ceiling Array Microphone. To set up Active Position: 1.
  • Page 41 5. Align the red line with the top or bottom edge of the microphone by dragging the red dot. Click the question mark  reference. 6. Adjust the camera angle using pan, tilt and zoom controls, if the microphone appears at a slight angle.
  • Page 42 8. Starting with the upper left, locate 3 microphone corners in a clockwise direction. Click the question mark  reference. 9. Move the red cross to the 1 corner (upper left) in the live view using pan, tilt and zoom controls. 10.
  • Page 43 12. Finally, locate the logo on the microphone to indicate its orientation. Move the red cross to the logo in the live view using pan, tilt and zoom controls. Depending on the microphone  orientation, the logo corner may be the same as one of the 3 corners.
  • Page 44 To adjust or add a coverage area: 1. Open the MXA920 web application. 2. Go to Settings > General > Automatic coverage. 3. To add a mix of up to 8 dynamic and dedicated coverage areas, turn on Automatic coverage. The default setting is a 30 by ...

  • Page 45: Aver Ptz Link Information

    AVer PTZ Link Information Configure PTZ Link settings. to display AVer PTZ Link On the PTZ Link main page, click the settings icon Information.

  • Page 46: System

    System View system version, change system language, disable usage data or set up PTZ Link to automatically run at startup, as well as import or export PTZ Link data, and enable screen widget to quickly enable or disable groups on the device list. Item Description Version...
  • Page 47 Item Description Export or import device settings such as camera- Setting data microphone pairs, presets, and channels when changing computers. This data doesn’t include license information.

  • Page 48: License

    To enter this page, on the PTZ Link main page, click to display the AVer PTZ Link Information page and then click License. [Note] One license key can only be activated on one computer. If you want to transfer the license key to a new computer, deactivate the license key from the original computer and then activate it on the new computer.
  • Page 49 To activate the license key: 1. On the AVer PTZ Link Information page, click License to enter the License page. Enter the license key in the input box. 2. Click Activate and a message window pops up. Click Yes, start Subscription directly.
  • Page 50 You can also view the expiration date on the upper-right corner of the Main Page.
  • Page 51 The expiration date of the license key will remain the same. 1. On the AVer PTZ Link Information page, click License to enter the License page. 2. In the Deactivate your license field, click Deactivate, a message window...
  • Page 52 3. Click Deactivate to complete deactivation.
  • Page 53 To start a 60-day free trial: 1. On the License page, click Start Free Trial. 2. Enter your email and organization information for subscription. Click Subscribe.
  • Page 54 3. The free trial will be activated and the expiration date will be displayed. You can also view the expiration date on the upper-right corner of the Main Page. [Note] You will waive your free trial if you subscribe your license key. If you have acquired the license key, however, you are still in the trial period, you can wait until the trial period expires and then activate the license key.
  • Page 55 remaining days of the trial period.

  • Page 56: Camera Setting

    These settings are only available for the Virtual Cameras (USB). You can select an output layout or mirror the remarks (text overlay). To enter this page, on the PTZ Link main page, click to display the AVer PTZ Link Information page and then click Camera Setting. Item...
  • Page 57 Item Description at a time. Display channel remarks This function is virtual cameras (USB) only. on virtual camera Select On or Off to enable or disable displaying Remarks (text overlay) on the output of the camera view. To add a remark, enter texts in the Remarks columns on the Main Page of PTZ Link.

  • Page 58: Http Request

    HTTP Request HTTP request allows third-party integration and lets you quickly perform various tasks to your groups on the device list. 1. On the PTZ Link main page, go to Settings > HTTP Request on the side panel. 2. Set up the HTTP request configuration: Enable HTTP Request from the drop-down list.
  • Page 59 4. You can also execute any of the following HTTP requests: Function Request Pause all groups http://[account]:[password]@[IP Address]:[port]/request=pause Resume all groups http://[account]:[password]@[IP Address]:[port]/request=resume Query pause status of all http://[account]:[password]@[IP groups Address]:[port]/request=queryPauseStatus Disable all groups http://[account]:[password]@[IP Address]:[port]/request=disableAll Enable all groups http://[account]:[password]@[IP Address]:[port]/request=enableAll Disable a specified group http://[account]:[password]@[IP...

  • Page 60: Help Center

    AVer PTZ Link Information page and then click Help Center. About You can view the information about AVer PTZ Link on the About page. On the PTZ Link main page, click to display the AVer PTZ Link Information page and then click About.

  • Page 61: Minimize And Restore Aver Ptz Link

    Click button to minimize AVer PTZ Link. [Note] To minimize AVer PTZ Link to the system tray, you will have to disable the Screen widget function. Please refer to Screen widget in the <System> chapter. To restore, right-click AVer PTZ Link icon on the system tray and select Open...

  • Page 62: Exit Aver Ptz Link

    Exit AVer PTZ Link Click button or right-click AVer PTZ Link icon on the system tray and select Exit to exit AVer PTZ Link. The warning dialog will appear. Your device will be disconnected if you close the software. Click OK to exit.

  • Page 63: Troubleshoot

    Each microphone has 8 channels (free version) that can be matched to 8 different preset points of the camera. One AVer camera has up to 256 preset points available. To make sure the audio tracking function is working well, each group has to be enabled and the software has to be running all the time.
  • Page 64 PTZ Link. Thus, the microphone will not respond in PTZ Link. 4. After the configuration on AVer PTZ Link is completed, I noticed the camera might be too sensitive and keeps shifting to different presets I paired up. Is there anything special I need to do? ...
  • Page 65 6. What to do if we would like to quickly control voice tracking (e.g. pause voice tracking) when cameras are not in use?  Solution A: To quickly pause voice tracking, you can mute the microphones to stop transferring sound data to the PTZ Link program. For microphones with physical mute button, directly press the mute button.
  • Page 66 8. What to do if I don’t see the option of AVer Virtual Camera in the video source field of the video conference software (e.g. Teams) after connecting to the Virtual Camera via PTZ Link?  Please try restarting the video conference software or restarting the computer.

  • Page 67: Appendix

    Appendix AVerCamera Setting Tool AVerCamera Setting Tool is bundled with PTZ Link. You can set up preset positions or configure some settings for the Virtual Cameras (USB) with the AVerCamera Setting Tool. To bring-up the AVerCamera Setting Tool, you can: ...
  • Page 68 [Note] Users can also use AVerCamera Setting Tool to control the Virtual Cameras (USB) used for video conference software such as Zoom or Skype.

  • Page 69: Control Panel

    Control Panel Control panel allows you to control the Virtual Cameras (USB) or set up the preset positions. Control Panel Camera View...
  • Page 70 Camera Source After connecting the Virtual Cameras (USB) to your computer, the cameras will be automatically listed on Camera Source. Click on the Camera Source to select a Virtual Camera from the drop-down list. Camera Settings Select a Virtual Camera (USB) from the Camera Source list and then click on the icon to configure some camera settings.
  • Page 71 Preset Setting Select a Virtual Camera (USB) from the Camera Source list and then you can configure preset positions for this camera. Up to 256 (0~255) preset positions are supported. To setup preset position: 1. Click on a number. 2. Use the navigation and zoom buttons to adjust the camera view to a desired position.

This manual is also suitable for:

Ptc500 seriesPtc330 seriesPtc310 seriesPtc115 seriesPtz330v2 seriesPtz310v2 series ... Show all

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