Tandem Attendant; Tenant Service; Timed Hold Recall - Comdial DSU II Manual

Digital telephone system

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DSU II Digital Telephone System

Tandem Attendant

When the programmer uses system class of service programming to enable the tandem

attendant feature, a recall from an unanswered call transfer or a timed hold recall will

ring at the normal attendant station (station 10) that set the transfer or hold condition, and

also ring at the tandem attendant station (station 12).

TAP (Flash/Recall)

If the host system provides custom calling features via a hookflash signal, the

programmer should program the system so that the TAP button will generate a "flash"

signal when a user presses it. If custom calling features are not available to digital

telephone system users, the programmer should program the TAP button to function as a

positive disconnect, dial tone recall button. The flash and recall features are mutually

exclusive. The programmer uses the system class of service programming procedures to

set the flash or recall TAP time.

A system programmer can arrange for one telephone system to be used for multiple

tenants at a site location by employing flexible line appearance at each station. The

programmer can perform button mapping for line appearance on each station in the

system using the station class of service programming.

See also, Square/Non-Square Configuration.

After a call has been on hold for a programmed length of time the system will re-call the

station that placed the call on hold. The programmer sets the timed hold recall time

period using system class of service programming.