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Manager-Secretary Working
Using Soft DSS Keys
The system supports a range of functions for users who work together, i.e. regularly call and transfer
calls between each other. This is called "Manager-Secretary working".
Soft DSS displays the name of another extension. The adjacent display key allows you to make calls to
that extension plus other features. The display key's -symbol acts as a busy lamp to show the
extension's status.
Soft DSS has two modes. In half-line mode you can set 4 Soft DSS keys. In full-line mode you can only
set 2 keys but these can display more details and functions.
Soft DSS Key Display
In full-line mode, the display also shows when an extension is on LOG ON/OFF or WRAP-UP. Note
however that this display is only updated when you call the extension.
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Making Calls
The -symbol next to the Soft DSS extension name is solid when busy, flashes when ringing and not
shown if free.
To make a call using a Soft DSS key:
1. Press the display key next to the extension name. The Soft DSS usage setting of your phone and
the phone called determine what type of call occurs (see Changing the Soft DSS Usage).
2. If the extension is busy, the phone displays the same options as for normal calls (see Adding
Voluntary Account Codes).
20CC Telephone User Guide
IP Office
Set to No Calls, no divert all set.
Set to No Calls, diverting to 204.
Set to Divert All, diverting to 204.
40DHB0002UKAJ Issue 6b (2nd December 2004)
Page 23
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