Advantech UTC-510 User Manual

Advantech UTC-510 User Manual

10.1”/15.6”/21.5”/32”/42.5” ubiquitous touch computer
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User Manual
UTC-510/515/520/532/542
10.1"/15.6"/21.5"/32"/42.5"
Ubiquitous Touch Computer

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Summary of Contents for Advantech UTC-510

  • Page 1 User Manual UTC-510/515/520/532/542 10.1”/15.6”/21.5”/32”/42.5” Ubiquitous Touch Computer...
  • Page 2 The documentation and the software included with this product are copyrighted 2020 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to improve the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd.
  • Page 3 – DC 12V/3A 36W adaptor (UTC-510) – DC 12V/7A 84W adaptor (UTC-520 C/D/E SKU) – SATA cable (not applicable for UTC-510) – Packet of screws (not applicable for UTC-510)  Accessories for UTC-532 – SATA cable – Packet of screws –...
  • Page 4 Technical Support and Assistance Visit the Advantech website at http://support.advantech.com to obtain the latest product information. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before calling: –...
  • Page 5 In accordance with the IEC 704-1:1982 specifications, the sound pressure level at the operator position does not exceed 70 dB (A). DISCLAIMER: These instructions are provided according to IEC 704-1 standards. Advantech disclaims all responsibility for the accuracy of any statements contained herein. UTC-510/515/520/532/542 User Manual...
  • Page 6 The computer is equipped with a battery-powered real-time clock circuit. There is a danger of explosion if the battery is incorrectly replaced. Replace only with same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufac- turer’s instructions. UTC-510/515/520/532/542 User Manual...
  • Page 7: Table Of Contents

    Installing a Wireless LAN Card (Optional)..........34 Installing Peripherals (Optional) .............. 35 3.6.1 UTC-510/510(PoE) ..............35 3.6.2 UTC-515/520/532 ............... 36 Panel Mount Installation for UTC-510 ............. 36 Installing a DRAM Module for UTC-510..........37 3.8.1 UTC-510 ..................37 UTC-510/515/520/532/542 User Manual...
  • Page 8 Installing an SSD Module for UTC-510........... 38 3.9.1 UTC-510 ..................38 3.9.2 UTC-510(PoE) ................38 3.10 Installing an mSATA SSD Module for UTC-510 ........39 3.10.1 UTC-510 ..................39 3.10.2 UTC-510(PoE) ................39 3.11 Installing a Wi-Fi Module for UTC-510........... 40 3.11.1 UTC-510 ..................40 3.11.2 UTC-510(PoE) ................
  • Page 9 Touchscreen Options ................64 UTC-510/515/520/532/542 User Manual...
  • Page 10 UTC-510/515/520/532/542 User Manual...
  • Page 11: Chapter 1 General Information

    Chapter General Information...
  • Page 12: Introduction

    1.1 Introduction Advantech’s UTC-500 series products are 10.1”, 15.6”, 21.5”, 32”, and 42.5” fanless, low-power, all-in-one touch panel computers suitable for use as control room comput- ing devices, production line industrial digital signage, showroom interactive signage, self-service kiosks, and public service terminals that support diverse digital retail, hospitality, healthcare, education, entertainment, and information processing applica- tions.
  • Page 13 LCD Panel Pixel Pitch 169.5 x 169.5 um Brightness 350 cd/m Viewing Angle 170°/170° Camera 5 megapixel (optional) Type Glass panel with projected capacitive touch Touch- Light screen 80% ± 5% / 90% Transmission (PE/GE) Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 14: Utc-510(Poe)

    Pixel Pitch 169.5 x 169.5 um LCD Panel Brightness 350 cd/m Viewing Angle 170°/170° Camera 5 megapixel (optional) Type Glass panel with projected capacitive touch Touchscreen Light 80% ± 5% / 90% (PE/GE) Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 15: Utc-515 A/B/C

    CE, FCC, CB, UL, CCC, BSMI Front Panel IP65/NEMA4 compliant Protection 12 V/5 A (60W ITE Input Rating 12 V/5 A (60W ITE adapter) adapter) Power Supply Power Typical 32W Typical 40W Consumption Max. 40W Max. 50W UTC-510/515/520/532/542 User Manual...
  • Page 16: Utc-515D/E/F

    389.81 x 240.12 x 45.20 mm (15.34 x 9.45 x 1.77 in) (W x H x D) Weight 4.85 kg (10.67 Ib) Windows Embedded 7/8, Windows 10 IoT Windows Embedded 7/8, Windows 10 IoT OS Support Enterprise, Linux Enterprise Ubuntu 14.04, Android 4.4.2 UTC-510/515/520/532/542 User Manual...
  • Page 17 Pixel Pitch 252 x 252 um Brightness 400 cd/m Viewing Angle 170°/160° Type Glass panel with projected capacitive/5-wire analog resistive touch Touchscreen Light 90% ± 2% / 80% ± 5% / 90% (PE/RE/GE) Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 18: Utc-515G

    252 x 252 um LCD Panel Brightness 400 cd/m Viewing Angle 170°/160° Camera 5 megapixel (optional) Glass panel with projected capacitive/5-wire analog resistive Type touch Touchscreen Light (PE/RE/GE) 90% ± 2%/80% ± 5%/90% Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 19: Utc-520A/B/C

    5 G peak acceleration (11 msec. duration) CE, FCC, UL, CB, CCC, BSMI Front Panel IP65/NEMA4 compliant Protection 12 V/5 A 12 V/7 A Input Rating (60W ITE adapter) (84W ITE adapter) Power Power Typical 32W Typical 45W Consumption Max. 40W Max. 65W UTC-510/515/520/532/542 User Manual...
  • Page 20: Utc-520D/E/F

    Speaker 1 x Full-size mini PCIe/mSATA Expansion Mount Options VESA 100 x 100 mm Dimensions 517.64 x 313.51 x 43.50 mm (20.37 x 12.34 x 1.71 in) (W x H x D) Weight 8 kg (17.6 lb) UTC-510/515/520/532/542 User Manual...
  • Page 21 (H x V) Brightness 250 cd/m (400 cd/m optional) Viewing Angle 178°/178° Type Glass panel with projected capacitive/5-wire analog resistive touch Touchscreen Light 90% ± 2% / 80% ± 5% / 90% (PE/RE/GE) Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 22: Utc-520G

    Pixel Pitch 248.25 (H) x 248.25 (V) Brightness 250 cd/m (400 cd/m optional) Viewing Angle 178°/178° Glass panel with projected capacitive/5-wire analog resistive Type touch Touchscreen Light (PE/RE/GE) 90% ± 2%/80% ± 5%/ 90% Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 23: Utc-532A/C

    LCD Panel Pixel Pitch 0.36375 x 0.36375 mm Brightness 300 cd/m Viewing Angle 178°/178° Glass panel with projected capacitive touch (no touch function Type optional) Touchscreen Light (PE/GE) 90% ± 2% / 90% Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 24: Utc-532E/F/G

    WES 8 64 bit OS Support Windows Embedded Android 6.0 Windows Embedded 8.1 Industry Pro Linux Ubuntu 17.04 8.1 Industry Pro 64 bit 64 bit Windows 10 IoT Enter- Windows 10 IoT prise Enterprise Linux Ubuntu 16.04 Linux Ubuntu 16.04 UTC-510/515/520/532/542 User Manual...
  • Page 25 16.7 M LCD Panel Pixel Pitch 0.36375 x 0.36375 mm Brightness 300 cd/m Viewing Angle 178°/178° Glass panel with projected capacitive touch/glass panel with no Type touch function Touchscreen Light (PE/GE) 90% ± 2%/90% Transmission Controller USB interface UTC-510/515/520/532/542 User Manual...
  • Page 26: Utc-542D/F/G

    Android 4.4.2** Operating 0 ~ 40 °C (32 ~ 104 °F) Temperature Relative 10 ~ 95% @ 40 °C non-condensing Humidity Environmental Vibration 0.5G Shock 5 G peak acceleration (11 msec. duration) Front Panel IP65/NEMA4 compliant Protection UTC-510/515/520/532/542 User Manual...
  • Page 27: Dimensions

    * Mirrored PCAP touchscreen available upon request. ** Only UTC-542D and UTC-542G models support Android OS. 1.3 Dimensions 1.3.1 UTC-510 39.55 39.55 265.40 260.44 5.40 27.30 RUBBER Ring VESA Screw hole VESA Screw hole M4x6mm Depth M4x6mm Depth UTC-510/515/520/532/542 User Manual...
  • Page 28: Utc-515

    75.0 75.0 75x75 VESA M4 screw hole 75x75 VESA M4 screw hole 7mm depth 7mm depth 1.3.2 UTC-515 Dimensions: 390 x 240 x 45 mm (15.35 x 9.44 x 1.77 in) VESA Hole 139.91 M4 depth=5mm 389.81 UTC-510/515/520/532/542 User Manual...
  • Page 29: Utc-520

    VESA Mount: 100 x 100 mm (3.93 x 3.93 in) VESA Hole 139.91 M4 depth=5mm 1.3.3 UTC-520 Unit: mm 308.82 208.82 517.64 132.17 VESA Hole M4 Depth=5mm 43.50 517.64 UTC-510/515/520/532/542 User Manual...
  • Page 30: Utc-532

    62.50 VESA Mounting: 200 x 200 mm (7.87 x 7.87 in) 292.82 VESA Hole M6 depth=10mm Dimensions: 765 x 459 x 63 mm (30.11 x 18.07 x 2.48 in) Applies to the following models: UTC-532GP-ATB0E UTC-532FP-ATB0E UTC-532EP-ATB0E UTC-510/515/520/532/542 User Manual...
  • Page 31: Utc-542

    1.3.5 UTC-542 Unit: mm Mirror Pcap 60.50 1016.86 60.20 990.58 34.30 898.22 59.33 898.22 46.19 508.43 495.29 100 100 UTC-510/515/520/532/542 User Manual...
  • Page 32 UTC-510/515/520/532/542 User Manual...
  • Page 33: Chapter 2 System Setup

    Chapter System Setup...
  • Page 34: Quick Tour

    LCD panel with touch control (PE/RE/GE) Note! The UTC-515 and UTC-520 PE models feature an anti-microbial Corn- ing® Gorilla® Glass panel with projected capacitive touch control. See Appendix C for additional details. Resistive touch control is not available for the UTC-510/532/542 devices. UTC-510/515/520/532/542 User Manual...
  • Page 35: Rear View

    I/O, according to the specific UTC model. 2.1.3 Side View Side grooves Note! The UTC-500 series devices (excluding the UTC-510/542 models) fea- ture unique side grooves for easy integration of peripherals using two screws. Refer to Section 3.6 for installation information. UTC-510/515/520/532/542 User Manual...
  • Page 36: I/O Ports

    E. USB 3.0 (DC version only) K. Power switch F. HDMI With the standard UTC-510 PoE model, users are recommended to avoid using the USB 2.0 (A) and USB 3.0 (E) ports. To change the configuration, the total power input must be under 25.5 W.
  • Page 37: Utc-515

    J. 2 x LAN D. COM3 (UTC-520A/B only) K. CFast (UTC-520A/B only) E. COM2 L. DC input F. COM1 M. Power switch G. 4 x USB 2.0 (1 x USB 3.0 for UTC-520D; 2 x USB 3.0 for UTC-520C/E) UTC-510/515/520/532/542 User Manual...
  • Page 38: Utc-532

    H. 1 x USB 3.0, 3 x USB 2.0 (UTC-542D) C. 2 x COM USB 3.0 x 2, USB 2.0 x 2 (UTC-542F) D. Mic-In/Line-Out I. AC power E. 2 x LAN J. Antenna connector F. VGA UTC-510/515/520/532/542 User Manual...
  • Page 39: Setup Procedures

    2.3 Setup Procedures 2.3.1 System Power On For the UTC-510 model, connect the system to a power adaptor with 12V/3A input voltage. For the UTC-515 and UTC-520A/B/C/D/E models, a 12V/5A power adaptor. For the UTC-520C/E models, a 12V/7A power adaptor. For the UTC-532/542 models, connect the system to an AC power cable.
  • Page 40 UTC-510/515/520/532/542 User Manual...
  • Page 41: Chapter 3 Upgrades And Installation

    Chapter Upgrades and Installation...
  • Page 42: Introduction

    3.1 Introduction Advantech’s UTC series systems are PC-based computers housed in an aluminum enclosure. To perform system maintenance or hardware upgrades, such as installing an HDD, DRAM, or CompactFlash (A/B models only), simply remove the unit’s rear cover. Warning! Do not remove the rear cover until you have verified that power is not flowing within the device.
  • Page 43: Installing A Cfast Card (A/B Models Only)

    Loosen the affixing screws and remove the rear cover. Remove the 4 screws from the DRAM memory module heatsink. Turn the memory module over and remove the 2 screws on the underside. Install the DRAM module into the SODIMM socket. UTC-510/515/520/532/542 User Manual...
  • Page 44: Installing A Wireless Lan Card (Optional)

    If the motherboard is removed from the chassis and the cables detached and reattached, Pin 1 of the header can be located by aligning the red side of the ribbon cable to the edge indicated by a small triangle marking on the PCB. UTC-510/515/520/532/542 User Manual...
  • Page 45: Installing Peripherals (Optional)

    Installing Optional Modules Attach the peripheral module to the bottom of the UTC system. Affix the module in place using the screws removed from the frame. Connect a cable to the peripheral module and to an I/O port (USB). UTC-510/515/520/532/542 User Manual...
  • Page 46: Utc-515/520/532

    Connect a cable to the peripheral module and to an I/O port (USB). Place the cable clamp in a secure location and attach the cable to it for simple cable routing. 3.7 Panel Mount Installation for UTC-510 UTC-510/515/520/532/542 User Manual...
  • Page 47: Installing A Dram Module For Utc-510

    3.8 Installing a DRAM Module for UTC-510 3.8.1 UTC-510 3.8.2 UTC-510(PoE) DRAM UTC-510/515/520/532/542 User Manual...
  • Page 48: Installing An Ssd Module For Utc-510

    3.9 Installing an SSD Module for UTC-510 3.9.1 UTC-510 3.9.2 UTC-510(PoE) UTC-510/515/520/532/542 User Manual...
  • Page 49: Installing An Msata Ssd Module For Utc-510

    3.10 Installing an mSATA SSD Module for UTC-510 3.10.1 UTC-510 3.10.2 UTC-510(PoE) MSATA SSD UTC-510/515/520/532/542 User Manual...
  • Page 50: Installing A Wi-Fi Module For Utc-510

    3.11 Installing a Wi-Fi Module for UTC-510 3.11.1 UTC-510 3.11.2 UTC-510(PoE) UTC-510/515/520/532/542 User Manual...
  • Page 51: Appendix A Installation Accessories

    Appendix Installation Accessories...
  • Page 52: Introduction

    A.1 Introduction The floor stand and wall mount accessories provided for Advantech’s UTC series systems combine simplicity with style, making them easy to install without additional cost or space requirements. Additionally, because the UTC series are aimed at sup- porting applications in diverse usage scenarios, such as self-service kiosks in hospi- tality reception areas, the units are slim and compact, and feature an attractive elegant appearance that ensures integration in a variety of environments.
  • Page 53: Wall Mount

    1 0 0 1 0 0 2 2 0  Flush fit without movement  Sits: 42.5 mm (1.67 in) from the wall  Weight capacity: Up to 35 kg (77.16 lb)  for UTC-532 only  Material: Steel UTC-510/515/520/532/542 User Manual...
  • Page 54 UTC-WALL-MOUNT3E VESA 75/100 mm  Can be firmly fixed to a wall  Sits: 27 mm (1.06 in) from the wall Weight capacity: Up to 20 kg (44.09 lb) For UTC-515/520    Material: Steel UTC-510/515/520/532/542 User Manual...
  • Page 55: Floor Stand

    100 75 144° 1200  Organized cable management  VESA 75/100 mm  Height: 120 cm (47.2 in)  Easy tilt for optimum viewing comfort Dimensions: Ø660 mm (25.98 in)   Weight: 10 kg (22.04 lb) UTC-510/515/520/532/542 User Manual...
  • Page 56 Organized cable management  VESA 75/100 mm  Height: 120 cm (47.2 in) Easy tilt for optimum viewing comfort   Dimensions: Ø660 mm (25.98 in)  Weight: 10 kg (22.04 lb)  Acrylic signboard not included UTC-510/515/520/532/542 User Manual...
  • Page 57: Appendix Butc Peripherals

    Appendix UTC Peripherals...
  • Page 58: Utc-P01 (Camera Module)

    130 x 35 x 40 mm/5.11 x 1.37 x 1.57 in Operating Temperature 0 ~ 40 °C/32 ~ 104 °F B.1.2 Packing List Description Quantity Cable clamp Camera module B.1.3 Ordering Information Part Number Description UTC-P01-A1E 5 megapixel camera module for UTC-500 series UTC-510/515/520/532/542 User Manual...
  • Page 59: Utc-P02 (Msr)

    130 x 35 x 40 mm/5.11 x 1.37 x 1.57 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature B.2.2 Packing List Description Quantity Cable clamp Magnetic strip reader module B.2.3 Ordering Information Part Number Description UTC-P02-A0E Magnetic strip reader for UTC-500 series UTC-510/515/520/532/542 User Manual...
  • Page 60: Utc-P03 (Rfid Reader)

    3 cm ± 1 cm OS Support Windows XP/7 Dimensions 130 x 35 x 40 mm/5.11 x 1.37 x 1.57 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature B.3.2 Packing List Description Quantity Cable clamp RFID reader module UTC-510/515/520/532/542 User Manual...
  • Page 61: Ordering Information

    B.3.3 Ordering Information Part Number Description UTC-P03-A0E RFID reader for UTC-500 series UTC-510/515/520/532/542 User Manual...
  • Page 62: Utc-P06 (Smart Card Reader)

    130 x 35 x 40 mm/5.11 x 1.37 x 1.57 in Operating Temperature 0 ~ 40 °C/32 ~ 104 °F B.4.2 Packing List Description Quantity Cable clamp Smart card reader module B.4.3 Ordering Information Part Number Description UTC-P06-A0E Smart card reader for UTC-500 series UTC-510/515/520/532/542 User Manual...
  • Page 63: Utc-P07 (Barcode Reader)

    DataBar expanded stacked, GS1 DataBar stacked, GS1 DataBar Stacked omnidirectional, MacroPDF, MicroPDF417, PDF417, UPC A/E composites OS Support Windows 7/8 Dimensions 130 x 52 x 40 mm/5.11 x 2.04 x 1.57 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature UTC-510/515/520/532/542 User Manual...
  • Page 64: Packing List

    B.5.2 Packing List Description Quantity Cable clamp Barcode reader module 1 B.5.3 Ordering Information Part Number Description UTC-P07-A1E 2D barcode reader for UTC-500 series UTC-510/515/520/532/542 User Manual...
  • Page 65: Utc-P21 (4-In-1 Module)

    300 x 35 x 40 mm/11.81 x 1.37 x 1.57 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature B.6.2 Packing List Description Quantity Cable clamp 4-in-1 module B.6.3 Ordering Information Part Number Description UTC-P21-A0E 4-in-1 module for UTC-500 series UTC-510/515/520/532/542 User Manual...
  • Page 66: Utc-510P-R01E

    OS Support Windows XP/7/8/Windows 10 IoT Enterprise, Android, Linux Dimensions 90 x 35 x 38 mm/3.57 x 1.37 x 1.49 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature B.7.1 Packing List Description Quantity RFID reader module UTC-510/515/520/532/542 User Manual...
  • Page 67: Ordering Information

    B.7.2 Ordering Information Part Number Description UTC-510P-R01E RFID reader for UTC-510 series (USB connection) UTC-510/515/520/532/542 User Manual...
  • Page 68: Utc-510P-S01E

    94 x 38 x 22 mm/3.7 x 1.49 x 0.86 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature B.8.1 Packing List Description Quantity Smart card reader module B.8.2 Ordering Information Part Number Description UTC-510P-S01 Smart card reader for UTC-510 series (USB connection) UTC-510/515/520/532/542 User Manual...
  • Page 69: Utc-510P-B

    Industrial 2 of 5, Standard 2 of 5, Stacked Linear Plessey, MSI-Plessey, etc. OS Support Windows 7/8, Windows 10 IoT Enterprise Dimensions 80 x 35 x 38 mm/3.14 x 1.37 x 1.49 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature UTC-510/515/520/532/542 User Manual...
  • Page 70: Packing List

    B.9.1 Packing List Description Quantity Barcode scanner module B.9.2 Ordering Information Part Number Description UTC-510P-B01E 1D barcode scanner for UTC-510 series (USB connection) UTC-510P-B02E 1D/2D barcode scanner for UTC-510 series (USB connection) UTC-510/515/520/532/542 User Manual...
  • Page 71: Utc-510P-M01E

    94 x 38 x 22 (3.7 x 1.49 x 0.86 in Operating 0 ~ 40 °C/32 ~ 104 °F Temperature B.10.1Packing List Description Quantity Magnetic strip reader module B.10.2Ordering Information Part Number Description UTC-510P-M01E Magnet strip reader for UTC-510 series (USB connection) UTC-510/515/520/532/542 User Manual...
  • Page 72 UTC-510/515/520/532/542 User Manual...
  • Page 73: Appendix C Touchscreen Options

    Appendix Touchscreen Options...
  • Page 74 Impact Test dropped from 130 cm from 50 cm - Pass from 130 cm - Pass - Pass Touch Points Single touch Multi touch Multi touch Anti-Microbial Visible Light 80 ±5% 90 ± 2% 90 ± 2% Transmission UTC-510/515/520/532/542 User Manual...
  • Page 75 UTC-510/515/520/532/542 User Manual...
  • Page 76 No part of this publication may be reproduced in any form or by any means, such as electronically, by photocopying, recording, or otherwise, without prior written permission from the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd. 2020...

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