Troubleshooting; Paper Feed Problems - Fellowes 220-2 Technical & Service Manual

Troubleshooting

Troubleshooting the shredder begins with checking the
machine for possible faults. Possible causes for machine
malfunctions include:

Paper feed problems

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Electrical problems
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Mechanical problems
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Paper Feed Problems
Two common paper feed problems are paper jams and
waste paper basket problems. Indicator LEDs on the
shredder cover help to identify these problems. Both of
these are easy to solve. Birdnesting, a build up of paper
shreds along the underside of the cutting assembly, can
be a problem on confetti-cut shredders.
CAUTION!
Never attempt to force jammed material
through the machine.
If the paper jam light is on, follow these steps until the
light turns off.
1
Unplug the shredder.
2
Check the wastebasket and empty if full. Replace
the basket and make sure the drawer closed
switch is fully engaged.
3
Plug in the shredder. Press and hold the control
switch in reverse position to back paper out of the
paper feed slot. Try pulling gently on the paper to
remove it from the shredder.
4
Alternate between forward and reverse, as
needed:
a Press and hold the Manual Forward button for a
few seconds.
b Press and hold the control switch in the
Reverse (R) position for a few seconds.
c Continue alternating between forward and
reverse until the jam clears.
CAUTION!
The shredder may be damaged if you alternate
too rapidly between forward and reverse.
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